View Full Version : questions for an admin, and people opinions
1-16-02, 04:20 AM
first i would like everyone to read this thread:
second i would like to say that i do not mean what i say in an offensive way.
now, down to business...
the fact that powweb does not support subdomains anymore is quite odd in the hosting business... but i wonder why they would offer 100Mb of space if they do not allow subdomains?
does powweb actually think that someone would manage to use a whole 100Mb in a single site?
even if the site was an art gallery or something, 100Mb is a HUGE amount of webspace. (one of the reasons i decided to choose powweb)
has powweb decided to change their subdomain rules so that they can fit more domains onto their servers? what i mean is, are they only allowing one site so that people use less space on their account, therefore freeing up more space on the servers, thus creating the potential for more customers?
if so, this is a terrible business approach. i would almost call it false advertising...
what does everyone think of this?
please remember that i did not intend this to be hostile in any way, or offensive, i am asking simple questions for the sake of powweb itself.
I think there is a misunderstanding. Powweb has never changed their policy on subdomains. Powweb never offered subdomains. Let me explain. Powweb does offer the ability to add CNAMES (in OPS, under the DNS tab). This means that through DNS, you can point something.yourdomain.com to another hostname or IP address. This does not mean that you can point something.yourdomain.com to a folder within your home directory. If you can direct me to the page on powweb's website saying that is misleading, please let me know and I will make the correction.
1-16-02, 06:07 AM
but how come they used to work then?
and... all the domains that use my account all have seperate domains...
like... www.twistedmessenger.org (my domain, but points to: /htdocs/twistedmessenger/index.htm) why wouldnt that work? its not twistedmessenger.phireworksdesign.com (phireworkdesign being my ORIGINAL domain....)
why doesnt this work then?
ps- thanks for your promt answer
Normally, yourdomain.com will point to "/htdocs/index.html". What you want is also not allowed within our hosting package. You can not have yourdomain.com to point to a folder within your home directory (/htdocs/folder/index.html). This is pretty much like multiple domains hosting in one package. We have never offered this service feature.
1-16-02, 07:21 AM
but you are offering website hosting? what exactly am i supposed to do with the other 90 MB that i PAID for?!
you offer website hosting... now you are saying that you limited it to single DOMAIN hosting? what kind of run around is that.
this makes me quite angry. now i have 2, soon to be 3 sites taht are useless. thanks a bunch.
the reason that i decided to pay 100 (100!!!!!) dollars for a host was so that i would be able to actually make sites and be able to host them. and this worked for a 5 months. but NOW... for no good reason, you have decided to rip me off. and that IS what you are doing... 100 Mb is a lot of space, look! you get it for just 8 bucks a month! and oh yah, you will never use this amount of space, or get 12Gb of traffic, but dont worry, its all ok!
i cant believe this. :( thats why they call it web HOSTING not DOMAIN hosting, because all you are supposed to be doing is giving me, and all these other customers, space that accessible by people on the internet. instead, you suddenly make up some rule about have /htdocs/afolder/index.html being wrong! what does it matter to you what i am doing with the space that i PAID for with my OWN MONEY as long as it does not infringe on the rules that you make for all packages? (i have read the rules, and no where does it say you cannot have subdomains, or host multiple sites on a single package) thanks very much for ripping me off of 50 bucks. (i did actually get 5 months of VERY good hosting, until this last week :( )
now what i am i supposed to do with my 3 useless sites taht i worked on this long? i dont exactly have $300 to WASTE on more packages, thanks a lot.
wonderful... just peachy. :mad:
You're barking up the wrong tree. I'm sorry for the misunderstading but we do not offer it. My job is not easy ;)
1-16-02, 07:45 AM
you are totally missing the point.
the point is... you offer hosting ... i will now quote your rules...
PowWeb will provide Internet server space rental ("the Service") to its members for the express purpose of allowing customers to provide http Internet content to the general public. The Service allows PowWeb members to maintain Internet websites, receive and maintain e-mail accounts and access web space via FTP to upload files for their websites. PowWeb members will use the provided services in a manner consistent with any and all applicable laws of the State of California and the US Federal Government. PowWeb provides the Services exclusively and makes no effort to edit, control, monitor or restrict the content of data other than as necessary to provide such Services.
notice: websiteS (with a S, plural)
notice: makes no effort to edit, control, monitor or restrict the content of data other than ....
thanks, point made, now can i please have my domains back? i think that i have made my point clear, you say that you do not restrict hosting, unless someone is breaking the rules/law, which i am not, so please give them back... (notice that i am asking, not demanding)
1-16-02, 08:12 AM
now it seems that not even putting a index.html into my /htdocs will show up... even with the actual address put in... is this some other stupid server change?
1-16-02, 08:49 PM
-J. Kenneth Riviere
1-17-02, 02:00 AM
what do you mean by the same space?
i have one account, but seperate folders in my root for the seperate ones, which have domain redirection pointing to the seperate folders... whats so hard about that?
1-17-02, 06:13 AM
Well, I guess I misunderstood the situation. I figured that at less than $8 a month it was obvious that powweb is going to have very standardized ways for things to work so that it is easier to diagnose problems. If everyone were set up differently then it would be much more difficult to maintain their service reliably. Clearly, the administration has said that this policy of having one starting point (/htdocs/index.html) for all domains which are pointed to your space is not going to be changed. It sounds like somehow you managed to get someone to change it in the past, or else I cannot imagine how your multiple domains pointing to separate folders ever worked in the first place. For whatever reason, that aberant configuration has been cleaned up and you, poor fellow, are now configured like everyone else. I tried to suggest a way that you could make the effort, like the rest of us, to achieve the result you want within the guidelines as they have been spelled out. Now I see that all you wanted was special treatment so that you could save yourself some effort. Sorry to have intruded into your whining as you try to bully someone into giving you your way. I'll leave you to it. Rant on, deviant one! (Though personally I hope that they don't give in rather than waste more than $8 in dealing with individualized configurations.)
1-17-02, 07:45 AM
that fact remains that it worked for 5 months... so why shouldnt it now?
cleaned up my problem... no... they ruined everything. it was never a problem until now.
i still would like to know if having one start page, with links pointing to the seperate folders would work?
no one ever changed a thing for me... until about 5 days ago. it had always worked... just a path that went as such: venus.powweb.com/~phireworksde/afolder/index.html
always... ALWAYS worked.
and now, for some reason they are unwilling to tell me, it doesnt work anymore. its sad. and it makes me mad, because now not even my htdocs folder works... i have a index.html in my htdocs folder, but http wont recognize it... :(
"Sub-domains" never worked here at Powweb. I am defining a “sub domain” as a CNAME that points back to the users account or a director therein.
Someday, we may add this service, but that day is many months away from fruition.
1-18-02, 12:30 AM
hmm, yah it did... like i said, pointing to a folder, and having the name forward to that folder has worked for 5 months... what happened? all i want is an honest answer? why cant i get even that? :(
Sounds more like you want 'your' answer, not a 'honest' one.
I think this question has been answered multiple times.:)
How many domains do you have at powweb?
I guess (maybe an admin will correct me if I'm wrong) I could have two Powvalue packages (each with a different domain name, for the sake of argument let's say A.COM and B.COM). Then I could just put a redirect script in my B.COM and point to someplace in A.COM's webspace ... a subdirectory of /www/a/a/htdocs, for example.
Alternatively, I could create a CNAME record in my zone file for B.COM and redirect x.b.com to http://A.COM/whatever.
I suppose you could do those things.
There are two things you CANNOT do:
(1) You CANNOT have an actual subdomain (as described by Starr in the above post). There is no such feature in the Powvalue package.
(2) You CAN NO LONGER use references to http://<anyhost>.powweb.com--even with a squiggly after it--to reference YOUR webspace. While that used to work, Powweb got smart and figured out that Powweb.com belongs to Powweb, not you. You have to use URLs that reference your own domain(s) if you want to control the content referenced by the URLs.
I hope this helps to clear things up for you.
And I would advise you not to put lost-dreams.deviantart.com on Powweb's servers. Powweb does not host sites with adult content, especially frontal nudity and gratuitous profanity.
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