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View Full Version : Webspace, no HTDOCS.

mikem
10-22-02, 03:46 PM
No HTDOCS? Heck no nothing for that matter.

OK I just setup a new package on Powweb. Got my confirmation email. All is up EXCEPT domain which will take up to 48hrs to propogate. No biggie. I can access my OPS, and FTP with no problem, HOWEVER, when I go to my FTP, I have NOTHING in my root. No HTDOCS, no nothing. I have other sites on powweba dn they all have htdocs folder where you place your site files.
Is there a reason the htdocs is not showing up yet? Maybe the techs forgot to create those Directories on my new package?

Maybe I should contact them.

mikem
Jade Dragon
10-22-02, 04:31 PM
It took only 15minutes for one of my packages and over 3 hours for another. I think it depends on how busy the techs are at the moment.
mikem
10-22-02, 04:35 PM
Thanks Jade,

I kinda figured that. And with callisto MySQL flaking out right now, I imagine they are a little busy(or at least they should be:) )

Thanks again

mikem
mikem
10-22-02, 07:43 PM
This is getting really discouraging.

My site was activated this morning around 8 am. It is now about 12hrs later. I have full FTP access. Domain name still not propogated(which is fine). But when I access my FTP, I STILL DO NOT HAVE ANY FOLDERS IN THERE!!!!

No HTDOCS, no NOTHING!

I emailed support. No response yet.

To top it off, 2 of my other sites have been down almost all day now due to the problems on callisto server AGAIN!!!!!!!!!!

This is turning out to be a crappy day at the home front :(

mikem
worldjazz
10-22-02, 07:52 PM
My site isn't on callisto, it's on Neptune.

I guess Neptune is dead too; haven't been able to login since yesterday (and instead of checking the problem, support told me to "check my fetch settings" duh).

Dead, dead, dead.
alphadesk
10-22-02, 08:07 PM
worldjazz,
Did you check in OPS to see if anything has changed, status etc? See if you have something in history.
worldjazz
10-22-02, 08:14 PM
For grins, I checked OPS.

Everything is "active" and looks to be normal.

I changed nothing, I did nothing. My site is DEAD.

This really isn't so difficult to understand, it just seems that PowWeb is having trouble FIXING things.