Another FTP Cry for Help

[Solo]

I searched this forum, tried the suggestions and even emailed support -- and my FTP is still hanging.

Here's the deal:

WS_FTP with "Use Passive Mode Transfer" option
I can connect, change directory, but an upload starts, goes up to 64% (or therearound) and then hangs
Support suggested to "toggle" the passive mode: no difference
Support suggests perhaps it's slow connection somewhere with > 100ms: but my surfing seems fast with cable Internet
Is there anything else I can try

Your help appreciated in advance

Solo

[alphadesk]

I use ws_ftp with no problem, but you might try a differenet FTP program and see if you get the same results.

[BerksWebGuy]

Use it faithfully also. Try doing it through DOS (command line) if you know how to.

Also, tell support your buffer size, in options.

What error do you get when it hangs...just a timeout??

[Solo]

Yes, I have been using WS_FTP for the past year with great success, and it's my favorite program.

No change to any options, and suddenly it doesn't work anymore.

As alphadesk suggested, I downloaded another FTP program, FTP Explorer (done in the blink of an eye) and tried it: same result with the file (which usually takes barely 5 sec to upload) now stuck at 45%...

I don't think it's the ftp program since it works for you guys and has worked for me just yesterday!

I'm open to retry any suggestions since I have lots of pages to upload to my site and a couple of them are now only partially uploaded...

Thanks,

Solo

[BerksWebGuy]

If you have access to another computer, on a different ISP, see if that works.

Also try to upload using DOS (command line) if you know how to.

Its more likely to be your connetion than anything else.

[SLSTEK]

Solo -- You may want to try Internet Explorer also. It is very nice if you have 6.0 and go into the "Tools | Internet Options | Advanced" and then "check" the Enable folder view for FTP Sites.

You can then use something like this:

ftp://username:password@servername.powweb.com

where:

username = your Powweb FTP account name
password = the corresponding password
servername = the Powweb server your site is on (such as callisto)

This provides a very nice Windows-based drag and drop view of your files. Plus it works as/with a shortcut on your desktop as well as a link in your "Favorites".

Also check the setting in WS_FTP in the Options | Advanced and set the receive and transmission size down to 256 and run your tests as a lower setting, then work your way up to higher settings and test it as you move up to higher settings. This mostly affects performance with pack splitting when a mismatch, but may be something to test on your system as well.

[satis]

I have a walkthrough on doing an FTP through DOS, if anyone's interested.

http://clankiller.com/dosftp/index.php

woo, got to pimp my site! :P Anyway, sorry, that page is all kinds of broken, but you should still be able to read the actual tutorial and see the screenshots. :/ I'll fix the include when I get home.