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View Full Version : CGI Wrap Error? Help

Xinil
9-6-03, 07:14 PM
I'm getting this message when I try to view my website. It only seems to be happening on pages that are using php/mySQL.

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CGIWrap Error: User not found

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CGIWrap was unable to find the user ID '132796' in the password file on this server.

Check the DOCUMENT_ROOT setting and try again.


Server Data:

Server Administrator/Contact: support@powweb.com
Server Name: www.xinil.net
Server Port: 80
Server Protocol: HTTP/1.1

Request Data:

User Agent/Browser: Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1)
Request Method: GET
Remote Address: 68.170.47.74
Remote Port: 1235
Extra Path Info: /-/index.php
Xinil
9-6-03, 10:09 PM
My site has been down for 4 hours with no update on what's going on. I'd like a little help, please.
Xinil
9-6-03, 11:10 PM
Still down :-/
Xinil
9-7-03, 12:01 AM
Still getting the same error. Anytime now Powweb. This sucks.
Xinil
9-7-03, 01:01 AM
Still down... this is getting annoying.
Xinil
9-7-03, 02:30 AM
My website is still down. I appreciate all of this zero support you're giving me Powweb.
Xinil
9-7-03, 03:23 AM
And I'm still down...nothing new.
bdoc
9-7-03, 03:29 AM
Originally posted by Xinil
My website is still down. I appreciate all of this zero support you're giving me Powweb.

The fastest way would probably to email support@powweb.com or to call or to open a support ticket if you haven't done so already (although I'm assuming you have).

Which server are you on?
bdoc
9-7-03, 03:30 AM
It is fairly interesting how you're getting that error, but I can access your webstats without a hitch - so apparently its not affecting your entire site.
Xinil
9-7-03, 04:27 AM
As I said, it only has to do with a PHP / CGI error. Only pages with php on them are generating errors. And no, it's definitely NOT a php script error.

I'm on Saturn.

webstats doesn't use php, that's why it's working.

And by the way, I e-mailed support over 5 hours ago. :(
Xinil
9-7-03, 01:22 PM
My website is still down Powweb.
Xinil
9-7-03, 05:20 PM
I received an e-mail from Galax at Powweb that this problem has been sent to an Administrator and he will have them correct it for me. I got this e-mail at 11:15pm. I also called powweb about this problem in hopes that they would do something about it.

It is now 1:20 and my website is STILL NOT WORKING! What the hell? WHERE IS MY SUPPORT? It's been down for almost 24 hours. What crap.

I realize that it's a weekend. However, that's no excuse for this lack of help or informaton.
bdoc
9-7-03, 07:59 PM
Originally posted by Xinil
As I said, it only has to do with a PHP / CGI error. Only pages with php on them are generating errors. And no, it's definitely NOT a php script error.
Sorry, missed that part of your original post but I see it now.
Xinil
9-7-03, 08:38 PM
My website is still not working!

WHAT THE HELL IS GOING ON?!
Xinil
9-7-03, 09:08 PM
I see. So, the solution to fixing my problem was to replace ALL of my files with files from ONE YEAR AGO? Yah, thanks a lot powweb.

That's bs. It was a CGI Error. Not a "DELETE ALL FILES AND USE ONES FROM A YEAR AGO!"

Damnit.