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ComandoSupremo
10-17-03, 09:41 AM
I can't connect to my database (critical error) at http://www.comandosupremo.com/phpBB2. I'm on jupiter.powweb.com.

Can any staff help?

Thanks,

Jim

metto
10-17-03, 10:13 AM
Can't connect with anything to it!

Even the status of it in the OPS said:
"Unable to connect to MySQL server on jupiter.powweb.com "

Indicating there is definitly a problem on powwebs side.

I just hope this doesn't make me loose the 300+ products I have on my database...

tbonekkt
10-17-03, 10:15 AM
Did either of you contact support? Support@powweb.com or fill out the form in OPS.

Also, regarding losing info in your database. This really isn't a problem since the golden rule in the IT world is to always have a recent backup...right? BTW - there are a weeks worth of backups for you in OPS.

metto
10-17-03, 10:26 AM
Originally posted by tbonekkt
Did either of you contact support? Support@powweb.com or fill out the form in OPS.

Also, regarding losing info in your database. This really isn't a problem since the golden rule in the IT world is to always have a recent backup...right? BTW - there are a weeks worth of backups for you in OPS.

Just filled it out 10 minutes ago.

Ed-Seigal
10-17-03, 11:27 AM
Thank you for bring this to our attention, we are aware of this issue and we are getting it restarted as we speek, plz be patient will we get things back to normal.

You can try check it again in a few minutes.