Problems images css not showing

[joshm7711]

Hello all-

I am having trouble with my site. I have a ticket in but have not heard anything. My site is www.jtn-designs.com and it is on www07. It seems to be having permission errors or something. I have checked all the permission in my ftp client and everything is set correct and I did not change a thing.

I took my site offline so the page says that it is offline, but the offline image doesnt even show...

I did find that http://www.jtn-designs.com/images/stories/mos_logo_24.png (the image for offline) gives this message when typed in manually in the browser - it is a 403 Forbidden error...

Forbidden
You don't have permission to access /images/stories/mos_logo_24.png on this server.

Any Ideas? Thanks

[BerksWebGuy]

Whats the permission set at for that folder (should look like 755 or rwx-rx-rx).

[joshm7711]

yeah permissions are all set correctly. it was fine last thursday - then over the weekend it just stopped working. I put the site in an offline mode and even that image will not show up. like i said - I didnt change a thing. another site of a friend of mine (www.hotturbos.com) is doing the same thing. it was working fine. and now its not.... its on www07

[joshm7711]

ok - i just made a straight up index.html page with the image http://www.jtn-designs.com/images/logo.gif and it doesnt show - i can down load the image via ftp - its not corrupt. the permissions look fine to me....

[tbonekkt]

Have you contacted Support yet? Seems to be a problem that most here won't be able to help solve.

EDIT: Or maybe not... :cool:

[BerksWebGuy]

What are the permissions for the images folder...and the image itself?

[tbonekkt]

I can see this image now! http://www.jtn-designs.com/images/logo.gif

[BerksWebGuy]

See it here too

[joshm7711]

set to 755 - yeah i sent something to technical support and they sent me back a blow off email telling me i had typed it in wrong and that it is case sensative... what bs

[joshm7711]

hmm - now all the sudden it is working - kinda wierd... huh

[WhyTanFox]

Originally posted by joshm7711
set to 755 - yeah i sent something to technical support and they sent me back a blow off email telling me i had typed it in wrong and that it is case sensative... what bs
Welcome to the lovely world of real operating systems with real file systems. Yes, Virginia, the filenames are case sensitive.

As often as PowWeb seems to f' something up, I've never known them to be rude. You were in the wrong, not PowWeb.

[joshm7711]

ok - no i wasnt in the wrong - and I have been using "real" operating systems forever... I know about case sensativity, fs permissions, web server (apache in this case) permissions and file paths... they were all correct. I had explained to them that it was working fine then it was hosed up, they sent me an email back telling me that the reason stuff (mostly images) was not showing up was because I messed up file paths or case sensativity or permissions. at which I responded saying that I am not that novice and that I had not been on my site since last Thursday - and it worked fine then. then all of the sudden it started working... go figure - so You are wrong - I was not in the wrong -i never said they were rude - just blowing me off... but it was a polite blowoff... :)