my webstats have been down

[riotsound]

Does anyone know why my webstats haven't worked since the 28th?.. thanks. - jennifer

www.riotsound.com

[YvetteKuhns]

Did you recently enable the other webstats? When was the last time you downloaded and/or removed old webstats from your server log folder?

It appears that you have webstats as far back as last February. That is an entire year of webstats. Mine would never make it that long without a problem. You can download them, then delete them from the server.

[riotsound]

thanks.. i'll give it a try.. hopefully i can figure out what i'm doing.. thanks!

[YvetteKuhns]

It should help you to remove the files. You just have to wait until tomorrow to see webstats appearing again. Do not remove the folder and you can leave this month's webstats there. This happened to me. I didn't really worry about it until it stopped working! ;)

[riotsound]

thanks so much!.. yea.. i did some deleting.. and actually i think i only should have to wait an hour, right?.. cause my stats update every hour.. thanks again for your help!! :)

[YvetteKuhns]

You're welcome. By the way, I didn't actually read your webstats, just look at the long list of months. :D

[riotsound]

they're still down. :(

[Croc Hunter]

Originally posted by riotsound
...and actually i think i only should have to wait an hour, right?.. cause my stats update every hour... Why do you say that Jen?.. Unless you setup a cron job webalizer updates every 24 hours around midnight Cali time. Last webalizer update I see is.

Summary Period: Last 12 Months
Generated 01-Feb-2004 01:17 PST

If you alter the crontab etc. files powweb may detect this and assumes you wish to run your stats yourself. I recomend people just use the standard powweb stats. 1. Go into OPS> HTTP tab> tick AW Stats> click "Webstats Selection">... 2. Then tick Webalizer> click "Webstats Selection". Hopefully that will reset it for you.

Webalizer is unreliable on a good day, many here are switching to AW Stats, I prefer them, they'll update twice a day for you. If you want to try them out just do 1. above. Unless you are short of space I would not be deleting anything!. Switching back and forth may create gaps in your stats. Good Luck.

[riotsound]

hey.. thanks so much.... i just switched to awstats.. yea.. i did set up my own cron job webalizer.. well actually someone on the board helped me with it.. it was months ago.. and i never had any problems up until now.. hopefully what i jsut did helps out.. i just wish i knew what happened.. i'm stumped - jenn

[Croc Hunter]

Cool. I think you'll like AW Stats Jenn. Powweb made some small changes to detect if stats have been modified so they can let you run them yourself and won't overwrite your personalized setup. I can only guess that played up with your Webalizer cronjob, maybe not, but see how you go with AW Stats. You can always switch back to Webalizer.

[riotsound]

thanks so much for all of your help.. hope to see webstats tomorrow.. thanks again!! :D

[(jj)]

Just so you know, the PW Awstats update twice daily but do so on a time schedule according to the first letter of your username.

So, your first update could be anywhere from around 4am to 10am (Pacific Time) tomorrow.

Just didn't want you to be concerned if you didn't have an update first thing in the morning. :)

[riotsound]

Thank you!! ;)