Need billing help!

[ducfarm]

I got an email last week saying that my hosting package for a different website was up for renewal, and like an idiot, I assumed my credit card would be billed automatically. So, I got up this morning to find my site down. I went to member ops, and found that my card is on record as the primary payment method. OK, so maybe it won't renew automatically, so I clicked Make Payment, and got this:
"No payment is due at this time. Thank you for keeping you accounts up to date."

So do I have to sign up all over again from scratch, or is there some way to renew my package??

[tbonekkt]

You'll need to contact billing@powweb.com - they are the only ones who can assist with these types of questions.