View Full Version : Is Callisto Down?
I can't access my web site. http://maddhouz.com/Maddradio/
It's on and off everyday. Sometimes for a few minutes. Is that normal?
The Visitor
3-5-04, 03:06 PM
Yeah, my Callisto site is down right now, too.
Haven't noticed the daily see-sawing you mention, though.
Does this happen everyday at a certain time? I'm monitoring it now but if you have any other information, that'd be great.
For my callisto site, it has been rock-solid for many months. It is down now, of course. I monitor the site hourly and availability and performance has been excellent for a long time.
Everyday this week my site was down for a few minutes at a time while I was working. This is the first time in months since it's been down for a while.
Apache was running ok, but the server was being dos attacked. We filtered out the right ip's and the sites should be loading fine. We will keep an eye on this for you.
The Visitor
3-5-04, 03:56 PM
nada.
Still can't connect.
Support tells me callisto should be back within 10 minutes.
maddhouz, I think you have problems other than the server. callisto is one of the most reliable servers PowWeb has, according to my monitoring statistics. Here's what I have for February:
Monthly Server Summary
Monitoring Location: Houston, TX
From: 02/01/2004 To: 02/29/2004
Domain name Domain address Server type Total checks Failures Average Response Time (ms.) Ping results Uptime
Average Loss Minimum (ms.) Average (ms.) Maximum (ms.)
Kitty Angels kittyangels.org HTTP 700 0 331.98 - - - - 100.00%
There were some hiccups in January, now that I look at the data, but they were few and brief.
Yeah I can't access my Callisto site either. :(:(
endeavorc
3-5-04, 04:08 PM
Site still down as well. :cool:
My callisto site is also not yet loading.
Marko Peric
3-5-04, 04:26 PM
Yeah, I'm on Callisto, and I can't get to my site either. It was okay a few hours ago. FTP seems to be working okay, though.
Any News?
It's been 1.5 hours... I gotta get back to work!
There's now an announcement on it - they're working on it.
tenndevil
3-6-04, 02:18 PM
callisto is one of the most reliable servers PowWeb has,
It has been pretty stable for the last few months, but it is because of callisto quite a few users were given 6 months credit, when I first started with powweb callisto was one of the most troubled servers. It was so bad they were letting people switch servers if they were willing to deal with those headaches.
And my site which is also on callisto has been down, I can ftp into it but no http.
I'm still down as well.
I can access it from Home, but I can't get to it at work (where it's needed). I guess my work address was one of the IP's that were blocked...
-chris
tenndevil
3-6-04, 02:29 PM
It's not back, I have no access to my site other than ftp. It would appear that if they blocked a range of IP's mine has been blocked and is unacceptable and needs to be fixed ASAP.
Originally posted by tenndevil
It has been pretty stable for the last few months, but it is because of callisto quite a few users were given 6 months credit, If it's the incident I'm familiar with, it was space, not callisto, that was the problem. Indeed, one of my sites got moved from space to callisto during this incident.
Originally posted by stevel
If it's the incident I'm familiar with, it was space, not callisto, that was the problem. Indeed, one of my sites got moved from space to callisto during this incident.
Hey Stevel, it was Callisto because I had just signed up for Powweb and they put me on that server and wouldn't switch me to another one.
Read this:
http://forum.powweb.com/showthread.php?threadid=9846&highlight=six+free+months
I don't know about space, but callisto did have problems. I'm one of the users who got 6 months credit (on 27 Sep 2002). Callisto was down quite a lot back then.
This web hosting company is useless. How am I suppose to be able to run a business with my website down? This is the most ridiculous thing I've ever seen with any of my past web hosters. Looks like I won't be giving Powweb any of my money to renew. Anyone know a better web host?
"Better"? Please define. I don't know of anything better at PowWeb's price point, and I've looked at a lot.
If you can't stand an hour or two of downtime every six months or so, then sure, go look at hosts with dedicated, redundant servers. It'll cost ya.
My site is down for a 3rd day in the row. Only answer from support is 'we are working on it'. This is already far away from 99.7% and there is no announcement that something is wrong either. It's seems like the time to leave the ship.
an hour or two of downtime? are you nuts? the site has been down for more than 24 hours!
I don't know about your site, but my callisto site is fine and was back up after a couple of hours. If you're still having problems, it's something else. But your rohwrestling site loads fine for me.
What about www.bigbluebubble.com ? It's down for 3 days now.
Originally posted by sloggy
What about www.bigbluebubble.com ? It's down for 3 days now. It's coming up fine for me.
Well, I can't. Tried from 3 locations (2 different providers). Its on calisto.
It doesn't work, callisto has been down all yesterday and today and it's quite aggrivating. Nobody seems to want to fix the problem, but rather keep it down until someone gets around to it.
Everything looks fine to me:Target: bigbluebubble.com
Using domain server:
Name: ns3.powweb.com
Addresses: 66.152.97.3
Trying null domain
rcode = 0 (Success), ancount=5
The following answer is not verified as authentic by the server:
bigbluebubble.com 172800 IN A 66.152.97.228
bigbluebubble.com 172800 IN MX 10 mail.bigbluebubble.com
bigbluebubble.com 172800 IN NS ns3.powweb.com
bigbluebubble.com 172800 IN NS ns2.powweb.com
bigbluebubble.com 172800 IN SOA named.powweb.com hostmaster.bigbluebubble.com (
1035149927 ;serial (version)
7200 ;refresh period
3600 ;retry refresh this often
604800 ;expiration period
86400 ;minimum TTL
)
For authoritative answers, see:
bigbluebubble.com 172800 IN NS ns3.powweb.com
bigbluebubble.com 172800 IN NS ns2.powweb.com
Additional information:
mail.bigbluebubble.com 172800 IN A 66.152.97.36
ns3.powweb.com 3600 IN A 66.152.97.3
ns2.powweb.com 3600 IN A 66.152.97.4 Domain Name: BIGBLUEBUBBLE.COM
Registrar: DOMAIN BANK, INC.
Whois Server: rs.domainbank.net
Referral URL: http://www.domainbank.net
Name Server: NS2.POWWEB.COM
Name Server: NS3.POWWEB.COM
Status: ACTIVE
Updated Date: 03-sep-2003
Creation Date: 15-oct-2002
Expiration Date: 15-oct-2004Target: bigbluebubble.com
IP: 66.152.97.228
FQDN: callisto.powweb.com
Originally posted by ROHJoe
It doesn't work, callisto has been down all yesterday and today and it's quite aggrivating. Nobody seems to want to fix the problem, but rather keep it down until someone gets around to it. Are you talking about rohwrestling.com? It pulls just fine.
It might work for you, but not for most of the people.
Yes I am talking about ROHwrestling.com. It seems as if you're the only one who can get it to come up and you're a moderator...hmm interesting.
Originally posted by sloggy
It might work for you, but not for most of the people. Try clearing DNS caches. When callisto went down for awhile, your local computer may have cached that infomation.
Originally posted by ROHJoe
Yes I am talking about ROHwrestling.com. It seems as if you're the only one who can get it to come up and you're a moderator...hmm interesting. I don't work for PowWeb and am not even in California.
There is another guy on Sympatico who can acess it. That's about it. 4 other people I asked can't. Same for your site.
alphadesk
3-7-04, 03:33 PM
ROHJoe
Here's something from your locker room scoop link ... your site has not been down. I also checked it yesterday and it was up.
callisto has not been down today for sure.
2-21-04
-ROH officials have held several meetings regarding Teddy Hart's press release. Hart has stated that he will be at the March 13th event whether he is booked or not. ROH officials fear that he will try to ruin the Scramble Cage II main event and could pose as a major distraction for the rest of the show if he is watching in the crowd. ROH is taking the high road and in an attempt to pacify Hart and keep him under control he will be given a match that night in Elizabeth, NJ at the RexPlex. The recent poll here at ROHwrestling.com where the majority of fans voted for Hart's return was also taken into major consideration. Hart will be entered in the Six Man Mayhem bout. The Six Man Mayhem bout will now pit the returning Amazing Red vs. Teddy Hart vs. Jack Evans vs. Mark Briscoe vs. Jimmy Rave vs. Alex Shelley (if he is back from injury. If not someone from the Convention Card will replace him). Do we even need to hype this match?
alphadesk
3-7-04, 03:35 PM
And sloggy ... your is up also working fine.
I repeat callisto is not down and has not been down today.
Well if it isn't down, how do I get the site to load and my FTP program to connect and login?
What is this ? One way communication ? I am aware that it works for you, but it doesn't for most of the people I know. They are in differents states and on different providers.
I didn't modify DNS servers, so it can't be that data is not updated yet. Except for the ROHJoe's site, I didn't find any other page I can't acess.
bigbluebubble.com comes up for me too - instantly.
I'll repeat - if you're having a problem accessing the site, it isn't the server, callisto. callisto is fine. Can you get to www.kittyangels.org ? That's my callisto site and it's up.
From your system, open a command prompt and type the following commands:
nslookup bigbluebubble.com
ping bigbluebubble.com
ping callisto.powweb.com
What do you get?
For nslookup:
*** Can't find server name for address 192.168.1.1: Non-existent domain
*** Default servers are not available
Server: UnKnown
Address: 192.168.1.1
Non-authoritative answer:
Name: bigbluebubble.com
Address: 66.152.97.228
Aliases: www.bigbluebubble.com
For pinging - timeout error - it finds correct Ip though. FTP to this IP doesn't work either. :(
And yes, I turned off notification when someone reply to the thread, but I am still receiving messages.
C:\>nslookup kittyangels.org
Server: ns01.trnrsv01.nj.comcast.net
Address: 68.46.144.5
Name: kittyangels.org
Address: 66.152.97.228
C:\>ping kittyangels.org
Pinging kittyangels.org [66.152.97.228] with 32 bytes of data:
Request timed out.
Request timed out.
Request timed out.
Request timed out.
Ping statistics for 66.152.97.228:
Packets: Sent = 4, Received = 0, Lost = 4 (100% loss),
C:\>ping callisto.powweb.com
Pinging callisto.powweb.com [66.152.97.228] with 32 bytes of data:
Request timed out.
Request timed out.
Request timed out.
Request timed out.
Ping statistics for 66.152.97.228:
Packets: Sent = 4, Received = 0, Lost = 4 (100% loss),
Well...? What can I do for the sites on callisto to load up on my screen?
Have you tried clearing your browser's cache and your computer's DNS cache?
Here is what I get:
Pinging callisto.powweb.com [66.152.97.228] with 32 bytes of data:
Reply from 66.152.97.228: bytes=32 time=82ms TTL=45
Reply from 66.152.97.228: bytes=32 time=78ms TTL=45
Reply from 66.152.97.228: bytes=32 time=107ms TTL=45
Reply from 66.152.97.228: bytes=32 time=84ms TTL=45
Ping statistics for 66.152.97.228:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 78ms, Maximum = 107ms, Average = 87ms
I am across the country from PowWeb...
Tom, neither the browser cache nor DNS cache would explain the results from nslookup or ping...
I just cleared both DNS cache and browser cache..and it still doesn't load :(
Just for another data point, I can see rohwrestling.com and bigbluebubble.com, too. And my callisto site has been up since it came back on Friday.
Marko Peric
3-7-04, 06:34 PM
My Callisto site was down for an hour or two on Friday, and I believe it was also down briefly early on Saturday, but it has been fine since. Oh, and I checked everyone's site listed above who said their sites were down, I got to all of them no problem. For the record, I find Powweb hosting to be excellent in terms of quality and value. The occassional hiccup is inevitable, I imagine.
tenndevil
3-8-04, 12:36 AM
I don't know where Alphadesk got his info, but I have both cable and dsl running into my house both have different pop, and I couldn't get to my site thru http at all, even Admin said they were working on it, I guess they weren't and all of us were just imagining everything, at least they finally got it fixed.
http://forum.powweb.com/showthread.php?s=&threadid=34072
http://forum.powweb.com/showthread.php?s=&threadid=34018
http://forum.powweb.com/showthread.php?s=&threadid=34099
ddos shuts down a server or interfere's with it and a website cannot be accessed it's down, lets not split hairs.
I still cannot access my site or upload files to it. Someone please help me!
Callisto WAS down, or at least unusable, for a couple of hours. It has been fine for days now. Many of us can see your sites, I don't know why you can't. The problem is NOT callisto.
Maybe is not callisto, but powweb defenetly is. Obviously, it's time to switch to another host who know what is doing.
No, "PowWeb" is not down either.
Ok, try this from a command line and tell us what it says:
tracert callisto.powweb.com
Hello,
I understand you're having problems accessing callisto. The problem isn't on our end, but there appears to be some sort of conflict with your internet and our range of ip's. What I would suggest is contacting your isp and see if they can even pull up http://callisto.powweb.com. If your isp tech CAN access it, we can then narrow the issue to your local network. If using some sort of firewall, make sure it's configured conrrectly as well. I had one client running Blackice and somehow his webserver ip became one to be filtered out from his network.
alliedforces
3-8-04, 05:23 PM
I have the same problem here in NewJersey. I cant access my site at all. Can anyone please help...http://www.280east.com/cd/
I think the problem might be with Comcast..This happened once before and it took a couple of days for my site to come back..
I ran the tracert and half of the hops timed out
I ran the ping and it timed out.
Also I can't ftp anything to the server, It times out.
The email account works fine ?????
Thanks G
alphadesk
3-8-04, 05:31 PM
Ahhh ..... how many that are having problems are using Comcast?
Could this be the common factor?
I'm on comcast as well.
I've talked to the tech staff there, they are going to escalate the problem... they told me to call back at 6:30 EST.
-chris
alphadesk
3-8-04, 05:56 PM
Ah ha ... Both of you are using "nj" comcast
And both of you can't get to your site.
Any other using nj comcast that can't get to their site?
After a little looking ROHjoe is using "nj" comcast also.
Do we see a trend here ??????
I am on Rogers. They can access the site, but I can't since Friday.
They said there is nothing they can do and problem must be with my router. I am using the same router for 2 years and powweb for almost 2 years and I never had problem before. As stupid as it sound, it will be much cheaper and easier for me to switch web host then my internet provider :(
alliedforces
3-8-04, 09:38 PM
Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.
C:\Documents and Settings\Gary>tracert callisto.powweb.com
Tracing route to callisto.powweb.com [66.152.97.228]
over a maximum of 30 hops:
1 34 ms 21 ms 7 ms 10.115.184.1
2 11 ms 20 ms 10 ms fe-2-6-rr01.narlington.nj.nj01.comcast.net [68.8
7.47.57]
3 20 ms 8 ms 11 ms srp-8-1-ar01.verona.nj.nj01.comcast.net [68.87.4
7.193]
4 8 ms 12 ms 10 ms pos-7-0-cr01.plainfield.nj.core.comcast.net [68.
87.19.253]
5 14 ms 27 ms 16 ms 12.119.12.13
6 46 ms 25 ms 13 ms tbr1-p013902.n54ny.ip.att.net [12.123.219.129]
7 32 ms 34 ms 29 ms tbr1-cl1.cgcil.ip.att.net [12.122.10.2]
8 30 ms 28 ms 31 ms tbr2-cl2.cgcil.ip.att.net [12.122.9.134]
9 36 ms 35 ms 37 ms tbr2-cl7.sl9mo.ip.att.net [12.122.10.46]
10 75 ms 98 ms 75 ms tbr2-cl2.la2ca.ip.att.net [12.122.10.14]
11 87 ms 84 ms 79 ms gar1-p3101.lsnca.ip.att.net [12.123.199.181]
12 * * * Request timed out.
13 86 ms 75 ms 84 ms border1.ge4-1-bbnet2.ext1a.lax.pnap.net [216.52.
255.95]
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out.
Trace complete.
Heres a trace I did...
a question I cant access the web site, ftp dont work but I can access my email ?? any thoughts??
needtotry
3-8-04, 10:27 PM
My website is: www.nucurve.com
My ISP is shaw.ca, I cannot get to my website for the whole day today.
This is the traceroute diagnostic:
1 * * * Request timed out.
2 55 ms 23 ms 23 ms 24.87.252.1
3 24 ms 23 ms 24 ms rd1bb-ge3-2.vc.shawcable.net [64.59.151.130]
4 52 ms 23 ms 24 ms rc1bb-pos15-0.vc.shawcable.net [66.163.69.70]
5 32 ms 29 ms 30 ms rc2wt-pos2-2.wa.shawcable.net [66.163.76.58]
6 52 ms 29 ms 30 ms ge-6-2-0.r04.sttlwa01.us.bb.verio.net [129.250.1
0.21]
7 29 ms 29 ms 30 ms p16-1-1-0.r20.sttlwa01.us.bb.verio.net [129.250.
2.168]
8 75 ms 53 ms 54 ms p16-0-1-2.r21.plalca01.us.bb.verio.net [129.250.
5.83]
9 50 ms 54 ms 53 ms xe-0-2-0.r20.plalca01.us.bb.verio.net [129.250.4
.230]
10 77 ms 52 ms 55 ms p64-0-0-0.r20.snjsca04.us.bb.verio.net [129.250.
2.71]
11 52 ms 54 ms 55 ms xe-0-2-0.r21.snjsca04.us.bb.verio.net [129.250.2
.73]
12 119 ms 96 ms 95 ms p16-1-1-1.r21.lsanca01.us.bb.verio.net [129.250.
2.186]
13 96 ms 96 ms 96 ms ge-1-2-0.a06.lsanca01.us.ra.verio.net [129.250.2
9.133]
14 62 ms 94 ms 61 ms p4-1-1-0.a00.lsanca18.us.ra.verio.net [129.250.4
6.99]
15 124 ms 95 ms 96 ms ge-1-1.a01.lsanca18.us.ra.verio.net [129.250.46.
126]
16 60 ms 58 ms 59 ms ge-1-1.a00.lsanca16.us.ra.verio.net [129.250.46.
106]
17 ge-3-1.a00.lsanca16.us.ce.verio.net [209.189.123.6] reports: Destination n
et unreachable.
Trace complete.
Originally posted by needtotry
17 ge-3-1.a00.lsanca16.us.ce.verio.net [209.189.123.6] reports: Destination net unreachable. There's your answer. Verio's having some problems at that hop.
needtotry
3-8-04, 10:30 PM
Thanks for the quick response.
So we know it is the verio hop, but what do I need to do next to get this resolved?
alphadesk
3-8-04, 10:37 PM
Originally posted by needtotry
Thanks for the quick response.
So we know it is the verio hop, but what do I need to do next to get this resolved? I doubt you can do anything, but wait for verio to work it out.
I get your site fine from Texas ...
1,10.100.32.1,6ms,None,----
2,66.25.224.1,6ms,srp000-bumttxhe-rtr1.gt.rr.com,----
3,24.93.33.115,7ms,srp4-0.hstntxtid-rtr3.texas.rr.com,----
4,24.93.33.165,9ms,son0-1-0.hstqtxl3-rtr1.texas.rr.com,----
5,66.185.133.157,9ms,pop1-hou-P4-0.atdn.net,----
6,66.185.150.148,9ms,bb1-hou-P2-0.atdn.net,----
7,66.185.152.132,16ms,bb1-dls-P6-0.atdn.net,----
8,66.185.133.81,18ms,pop1-dls-P0-0.atdn.net,----
9,66.185.133.94,15ms,verio.atdn.net,----
10,129.250.4.196,58ms,p16-1-1-2.r20.lsanca01.us.bb.verio.net,----
11,129.250.29.119,57ms,ge-1-1-0.a06.lsanca01.us.ra.verio.net,----
12,129.250.46.99,59ms,p4-1-1-0.a00.lsanca18.us.ra.verio.net,----
13,129.250.46.134,58ms,ge-4-4.a01.lsanca18.us.ra.verio.net,----
14,129.250.46.106,60ms,ge-1-1.a00.lsanca16.us.ra.verio.net,----
15,209.189.123.6,57ms,ge-3-1.a00.lsanca16.us.ce.verio.net,----
16,66.152.97.228,59ms,nucurve.com,----
I'm on comcast in new jersey as well. I was messing around with my internet connection settings and I'm really not sure what I did, but I can now access my site. I tried talking to them but go nowhere with it. They blamed powweb, powweb blamed comcast....still others I know who have comcast in a different state can't get on my site either.
This morning, my site finally appeared. I can also acess all other callisto sites as well. :)
alliedforces
3-9-04, 10:22 AM
Guys from Jersey...The problem was comcast...This has happened to one of my sites before on powweb. It took a couple of days for my site to come back online. The other site was on terra.
I think I remember that when comcast took over the service from @ home is when I had the problem with my site and many other sites as well that would not load. I think the isp's have to update the dns settings(or something like that)every night or refresh them, comcast did not do that. I may be wrong, if anyone knows the answer please help !!! G
i think you may be right, when i talked to comcast they said their dns servers don't get updated for 48-72 hours
Ah, as I posted in the outtages section, Callisto was being dos attacked by some networks. For those of you who couldn't see it, it was your isp that was responsible. (In this case, Comcast was the culprit during that day) :) In any event, the admins lifted the filter last night and it should start resolving on your end later today.
thread closed.
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