is anyone else having problems with their SSL server?

[tresrhnter]

I can go to my site but any pages on https (like checkout) I am getting an error message, unable to connect to remote server. If I go to powweb operations and click on packages and then ssl, I get another error message. I have contacted support, wanted to know if anyone else is having problems. I am on www01.

Mel-

[tbonekkt]

Can you provide a link? What did the error messages say?

[tresrhnter]

Hi Tom,

when I go to member operations, click on packages, click on ssl, the error message I get is:

An Error Has Occured While Processing Your Request.

Please try again later. If this error persists, please contact PowWeb Technical Support.


my website is tresrhnter.com. If I click on checkout or my account they use https and I get a cannot connect to remote server. Everything else on the website is working fine.

thank you,

Mel-

[tbonekkt]

Ahh - you must have been using the old port-based SSL system. Take note of this (http://forum.powweb.com/showthread.php?s=&threadid=34159) announcement. Two emails were also sent out to the email address listed on the Personal tab in OPS.

Here's a copy of the email:This email is a reminder to the email we sent out on Mar 15th.

As of April 1st, 2004, PowWeb will be discontinuing the use of port based SSL URLs. You are receiving this email because you have a port based SSL service in OPS. If you have already changed your SSL URL's then please disreguard this email.

All customers will use the default ssl port so you will no longer need to put a semicolon followed by a unique port number in your SSL URLs. This will increase accessibility to your SSL site as potential visitors behind firewalls blocking all non standard ports will now be able to access your site. It will also allow us to take additional steps in securing our network.

If you have not done so allready, please take the time now to change your SSL URL. To change your SSL URL, please do the following:

Login to Member OPS (http://ops.powweb.com/) Click on the HTTP(Website) Tab Choose one of the secure URLs listed near the right side of the page.

There should be two URL's listed. One is based off of your package's master username, the other is based off of your main domain name.

If you have questions regarding changing your SSL URL, please feel free to contact us toll free at 1-877-4-POWWEB (1-877-476-9932) or email us at support@powweb.com.

We value your business and are dedicated to making sure your website hosting at PowWeb is fast, secure, and reliable.

PowWeb Hosting Staff
Powweb, Inc.
http://www.powweb.comFYI, your new SSL URL is https://tresrhntercom.secure.powweb.com

[tresrhnter]

Thank you Tom,

I didn't get that email so I need to go check on what email I have on file with powweb. I use oscommerce so will have to go look and figure out what I need to change, it's been almost a year since I set it up so that might take awhile!

Thanks again for your quick reply,

Mel-

[tbonekkt]

No problem.

I believe you can update the SSL link for osCommerce in the includes/configure.php file. :)

[tresrhnter]

Hoping someone who is running oscommerce has got this to work and can give me suggestions.

I have replaced the https link with the new one tresrhntercom.secure.powweb.com in both configure files. Now, when I click on my account or checkout instead of going to the checkout page it just takes me back to the home page except this time as a secure page. My home page is tresrhnter.com. If you click on the checkout button instead of taking you to:

https://tresrhntercom.secure.powweb.com/catalog/checkout_shipping.php

it takes you to just https://tresrhntercom.secure.powweb.com/catalog/

In Opera, it doesn't even do that but just takes you to a blank page.

I am using ms1. Does anyone know how to get these new changes to the ssl to work? Thank you,

Mel-

[stevel]

There is an osCommerce section of the forum, but...

Make sure that HTTPS_COOKIE_DOMAIN is set to 'tresrhntercom.secure.powweb.com' and HTTPS_COOKIE_PATH is set to 'catalog/' HTTP_COOKIE_PATH should also be set to 'catalog/'. The symptom you are seeing is due to osCommerce losing the session information.

[tresrhnter]

hi stevel,

I am using ms1 and there is no definite cookie domain or path in my config files. should I add them?

Mel-

[stevel]

Continued in the SSL thread.