FTP - Legacy Machines

[James]

Our legacy servers (the ones that begin with planet names) will no longer allow "passive" ftp connections. If you can not connect to these machines you will need to make sure your FTP program has "active" (or not passive) connections enabled.

We are in the process of securing our machines due to the continuing DOS attacks that originate on and target our machines. The new servers with seperate FTP and HTTP server access will still allow passive and active FTP connections.

[nli]

If you're having some problems configuring your ftp client, the following should help:

Using Cute ftp pro 3.0 - or Above

1. Quick connect will no longer work. You will need to go to site manager and create another 'site'. Configure the ftp session with your username, password, and hostname like you normally do WITHOUT hitting the connect button. Use the below url as a reference:

http://support.powweb.com/index.php?category=Uploading%20site%20files&topic_id=5

After you're done creating the session, click on site properties, and then click on the 'type' tab. From here, change the use PASV option to PORTS. Click the connect button now and it should work.



Dreamweaver Users - Configure your program normally as suggested from the below url with passive mode checked 'off'.

http://support.powweb.com/index.php?category=Uploading%20site%20files&topic_id=7



Mac Users Using Fetch - Click on Fetch and then on the preferences drop down menu. Go to the firewall section and uncheck passive mode option.


If you're still having problems, send a ticket to support@powweb.com along with the ftp program that you're currently using. For the time being, you can also use your browser for ftp transfers:

ftp://username@hostname.powweb.com

* This has been tested and proven to work on all legacy servers.