View Full Version : I still can not access my site!
I still can not get to my site - if this is a cache issue with my ISP how we fix it? How about a litle direction since the problem was created by Powweb from the DOS attacks. I find it hard to believe that a major ISP like Comcast has a cacheing problem. Are other Comcast users still having problems? My site is www.rushrc.com. I have to have access to my site to manage users and we were planning a major new launch of our new cart. But I can not even access to do final fixes. This is BS I have been down for almost a full day now
.....Are other Comcast users still having problems? .....No, not it all. I personally have not seen any evidence of Comcast using the cache technique during the nine months I have had their service. Your site loaded quickly for me.
stansoup56
1-8-05, 10:38 AM
I cannot acces your site and I have Comcast Broadband.......
From Malta > Europe I can see your website:
Online Store - Main Category
Battery Parts
Battery Packs, Chargers, Power Supplies and other Battery Parts Car Parts
Hop Up Parts for your RC Car Custom
Here you will find Custom or one off items such as Bodies, Complete RTR vehicles.
I use Comcast and your site loads fine for me.
I cannot acces your site and I have Comcast Broadband.......
Where are you located? I am in Texas. I called Comcast and the cust svc rep, was in the NE and could load the site. He said either Powweb is having DNS problems or they have block some Comcast servers
I emailed admin@powweb.com just sit and wait now - this sucks :confused:
What do the results of a command line:
tracert 66.152.98.202
show for you?
stansoup56
1-8-05, 11:29 AM
Where are you located? I am in Texas. I called Comcast and the cust svc rep, was in the NE and could load the site. He said either Powweb is having DNS problems or they have block some Comcast servers
I emailed admin@powweb.com just sit and wait now - this sucks :confused:
I am in Denver, Colorado. Please try to acces my site...its www.freebyrd.org
Please let me know what happens, ok?
By the way, I still cant get to your site.
Stan
To force your PC to reload website you can use Control + F5
Alternatively you can type anythingyouwant.domain.com e.g. ffffff.domain.com and see if that works.
I am in Denver, Colorado. Please try to acces my site...its www.freebyrd.org
Please let me know what happens, ok?
By the way, I still cant get to your site.
Stan
I have Comcast broadband as well, and in addition to my own site not being available, I cannot see rushrc.com nor freebyrd.org. I'm in the Seattle area. :confused:
Steve
www.strayca.com
Tracert just times out at line 2 and from line 14 on
From what I understand from Comcast is that the servers that control me are located in the Denver Hub.
I am in Denver, Colorado. Please try to acces my site...its www.freebyrd.org
Please let me know what happens, ok?
By the way, I still cant get to your site.
Stan
I can not get your site either - have you called your local Comcast? I run off the Denver Hub here in Dallas too and from what I was told the NE Comcast servers are able to load my site just fine - hence powwed is either blocking Comcast users out of Denver or they are having DNS issues :confused:
I have Comcast broadband as well, and in addition to my own site not being available, I cannot see rushrc.com nor freebyrd.org. I'm in the Seattle area. :confused:
Steve
www.strayca.com
Your site is not coming up for me either buddy
Watching the news here in Seattle, and just saw a preview that Comcast is doing a major upgrade to their broadband network today.
I have Comcast broadband as well, and in addition to my own site not being available, I cannot see rushrc.com nor freebyrd.org. I'm in the Seattle area. :confused:
Steve
www.strayca.com
I am also in the Seattle area and can see all the sites listed in this thread just fine, including the "Under Construction" page for strayca.com, but I am not on Comcast.
It sounds like it's Comcast.
stansoup56
1-8-05, 01:07 PM
I called Comcast in Denver and they can access my site. They say its my problem.
I dont believe it.
I can see all the sites that were listed on this thread. I'm in Fort Collins, CO with Comcast.
Powweb This Is Getting Old Where Is Support I Emailed Your Support 3 Hours Ago With No Response - Anyone Home?? Hellooo?
I use Comcast and your site loads fine for me.
What is your theroy? Let me complicate it or substantiate it. I have 3 sites with Powweb.
Site #1 www.eurotuning.net - I can access it just fine - no problems
Site #2 www.ivedco.com - I can access it just fine - no problems
Site #3 www.rushrc.com - will not load for me but for some others no problems nor can I access other sites having similar problem.
This definately sounds like a Powweb issue!
alphadesk
1-8-05, 02:38 PM
RushRC ... Are you "Bruce"?
From your forum ... "I know I know - I will have them up this week - I promise!"
I don't know what Stevels theory is ... but the bottom line is all 3 of your sites are up and running.
They may be running, but many of us are still unable to access them. I'm still in good shape here - still within my 30 day money back guarantee. Hope I don't have to go there! Maybe this will all go away in another day, but I signed up because of all the "no down time" hype. Guess not huh? :(
BerserkVision
1-8-05, 02:50 PM
If servers are up how come a bunch of people are telling me its down?
I am having the same problems... five powweb sites and only one of them isn't working...
thecoatesfamily.com - works fine
rowanmae.net - works fine
grace-anne.net - works fine
ipodnation.com - works fine
alltravis.net - doesn't work at all...
I am also, coincidentally perhaps, using comcast broadband in the Puget Sound area. I have tried refreshing using the methods listed above but nothing...
teamgofast
1-8-05, 03:00 PM
your problems dont seem to be a powweb problem because i can see all of your sites.
john180ny
1-8-05, 03:04 PM
--------------------------------------------------------------------------------
VirtualHost Modified... Awaiting Update...
(modified virtualhosts are updated approximately every 5 minutes)
--------------------------------------------------------------------------------
THIS IS WHAT HAS BEEN IN OPS (HTTP) PANEL FOR THE LAST 24HRS (at least)
Cannot find server or DNS Error
Internet Explorer
I've cleared my cache files, rebooted PC, modem & router.
I CAN view many PowWeb Web sites, Unfortunately not mine as well as a
few listed above. Are the name servers unique to the area (state) served.
Do we have any Official statement as to why certain areas are not up & running.
http://allstateflowcheck.com
http://mudbugboogie.com
Comcast has an upgrade scheduled in the Puget Sound area beginning at midnight tonight (Sunday morning), but nothing going on today...
I haven't seen anyone in this thread post the tracert output I asked for.
john180ny
1-8-05, 03:30 PM
I sure don't understand how this could be an ISP problem (comcast).
When I can view many other PowWeb hosted sites using the very
same ISP. I would believe not All Servers are up to par at this time.
john180ny
1-8-05, 03:32 PM
I'll be happy to, Tell me what to do!
I sure don't understand how this could be an ISP problem (comcast).
When I can view many other PowWeb hosted sites using the very
same ISP. I would believe not All Servers are up to par at this time.It HAS to be a routing problem outside of Powweb! I can see all the sites I've checked that are mentioned in this thread, and I'm on the other side of the world.
It may not be Comcast itself which is why a tracert to the afflicted sites would prove useful for stevel or others to see if there is a common bottleneck.
I'll be happy to, Tell me what to do!
Assuming you're asking how to do a TRACERT &
Assuming you're using a Windows box of some kind:
Start
Run - and enter CMD into the dialog box
OK
enter TRACERT domain.com (where domain.com is one of the domains with a problem)
Copy and past the result(s)
john180ny
1-8-05, 03:48 PM
Tracing route to www.allstateflowcheck.com [66.152.98.202]
over a maximum of 30 hops:
1 2 ms 1 ms 2 ms BWA711 [192.168.1.1]
2 * * * Request timed out.
3 11 ms 12 ms 12 ms 12.244.113.241
4 15 ms 12 ms 17 ms 12.244.69.14
5 12 ms 12 ms 11 ms 12.244.69.22
6 19 ms 13 ms 13 ms 12.244.73.2
7 14 ms 14 ms 13 ms gbr6 [12.123.17.30]
8 17 ms 14 ms 14 ms tbr2 [12.122.12.89]
9 13 ms 13 ms 14 ms ggr2 [12.123.17.85]
10 13 ms 14 ms 20 ms p16 [129.250.9.37]
11 49 ms 47 ms 48 ms p16 [129.250.4.196]
12 234 ms 228 ms 222 ms ge [129.250.29.122]
13 45 ms 46 ms 45 ms ge [129.250.29.116]
14 44 ms 43 ms 44 ms ge [209.189.123.6]
15 47 ms 46 ms 47 ms www.allstateflowcheck.com [66.152.98.202]
Trace complete.
john180ny
1-8-05, 03:50 PM
Tracing route to mudbugboogie.com [66.152.98.202]
over a maximum of 30 hops:
1 2 ms 2 ms 2 ms BWA711 [192.168.1.1]
2 * * * Request timed out.
3 13 ms 11 ms 10 ms 12.244.113.241
4 13 ms 10 ms 14 ms 12.244.69.14
5 17 ms 12 ms 10 ms 12.244.69.22
6 12 ms 23 ms 14 ms 12.244.73.2
7 13 ms 12 ms 14 ms gbr6 [12.123.17.30]
8 17 ms 13 ms 27 ms tbr2 [12.122.12.89]
9 16 ms 13 ms 13 ms ggr2 [12.123.17.85]
10 18 ms 17 ms 14 ms p16 [129.250.9.37]
11 59 ms 43 ms 45 ms p16 [129.250.4.196]
12 45 ms 46 ms 44 ms ge [129.250.29.122]
13 46 ms 45 ms 52 ms ge [129.250.29.116]
14 46 ms 49 ms 45 ms ge [209.189.123.6]
15 46 ms 45 ms 45 ms mudbugboogie.com [66.152.98.202]
Trace complete.
john180ny
1-8-05, 03:55 PM
Well blow me down, We're up and running again.
Tracing route to mudbugboogie.com [66.152.98.202]
over a maximum of 30 hops:
1 2 ms 2 ms 2 ms BWA711 [192.168.1.1]
2 * * * Request timed out.
3 13 ms 11 ms 10 ms 12.244.113.241
4 13 ms 10 ms 14 ms 12.244.69.14
5 17 ms 12 ms 10 ms 12.244.69.22
6 12 ms 23 ms 14 ms 12.244.73.2
7 13 ms 12 ms 14 ms gbr6 [12.123.17.30]
8 17 ms 13 ms 27 ms tbr2 [12.122.12.89]
9 16 ms 13 ms 13 ms ggr2 [12.123.17.85]
10 18 ms 17 ms 14 ms p16 [129.250.9.37]
11 59 ms 43 ms 45 ms p16 [129.250.4.196]
12 45 ms 46 ms 44 ms ge [129.250.29.122]
13 46 ms 45 ms 52 ms ge [129.250.29.116]
14 46 ms 49 ms 45 ms ge [209.189.123.6]
15 46 ms 45 ms 45 ms mudbugboogie.com [66.152.98.202]
Trace complete.Try tracert domain.com -w 300
This will extend the time before a timeout occurs.
No need, really. The above shows that the problem has been corrected.
Bill Thebert
1-8-05, 03:57 PM
Interesting wrinkle/observation:
I *CAN* access my site from my home with Mozilla FireFox.
I *CANNOT* access my site -- from the same PC on the same network -- using MS Internet Explorer 6.0
Same behavior when I try to access http://www.powweb.com. Mozilla Firefox works, MSIE doesn't.
Sounds like a firewall problem.
Now that's probably something else entirely. Reboot your PC and see what happens.
Bill Thebert
1-8-05, 04:02 PM
Now that's probably something else entirely. Reboot your PC and see what happens.
I have.
Other site users (all MSIE users) are also reporting that they can't access the site.
SOME users ARE able to access, since I see their activity in my vBulletin forums.
Whatever changed just a few moments ago DID allow me to get through with MSIE -- temporarily, at least.
I don't believe that these symptoms are unrelated, or that they're related only coincidentally.
I'm back! www.alltravis.net
I have.
Other site users (all MSIE users) are also reporting that they can't access the site.
SOME users ARE able to access, since I see their activity in my vBulletin forums.
Whatever changed just a few moments ago DID allow me to get through with MSIE -- temporarily, at least.
I don't believe that these symptoms are unrelated, or that they're related only coincidentally.Try clearing out your local cache and history in MSIE. It sounds like a caching issue to me.
Bill Thebert
1-8-05, 04:10 PM
Try clearing out your local cache and history in MSIE. It sounds like a caching issue to me.
I have, and it's not.
This is a freshly-installed WinXP laptop. I can count on the fingers of one hand the number of times I've used MSIE. I used Firefox almost exclusively.
A "caching problem" wouldn't explain why I can't reach powweb.com (in addition to my own site). I had never before tried accessing powweb.com from this freshly-installed MSIE browser.
I'm back! www.alltravis.net
Yeah, mine's up now too. Whoever did whatever, thanks. :D :D :cool:
Steve
I have, and it's not.
This is a freshly-installed WinXP laptop. I can count on the fingers of one hand the number of times I've used MSIE. I used Firefox almost exclusively.
A "caching problem" wouldn't explain why I can't reach powweb.com (in addition to my own site). I had never before tried accessing powweb.com from this freshly-installed MSIE browser.Can you get a response with tracert to powweb.com?
Bill Thebert, what's your site? And what errors do you get in MSIE?
Bill Thebert
1-8-05, 04:34 PM
Bill Thebert, what's your site? And what errors do you get in MSIE?
I sent the info you requested via PM. I doubt, however, that you can reproduce my experience at this time. The symptom I was reporting disappeared at about 3:00 PM EST.
My observation was consistent with that of "stansoup56" who reported that he could access his site via AOL's Mozilla-based browser, but not via MSIE.
I think the AOL browser issue is that it routes through AOL proxy servers.
Bill Thebert
1-8-05, 05:09 PM
I think the AOL browser issue is that it routes through AOL proxy servers.
At the moment I can access my site from both Mozilla and MSIE browsers; but I have users in Michigan (on the Comcast network) who are still reporting that they cannot access.
I have encouraged these folks to try a non-Microsoft browser, just for the sake of good science.
I too am on Comcast (Olympia, WA) and was having the same problem I guess...
http://forum.powweb.com/showthread.php?t=45181
Problem was fixed for me this morning.... so the tons of work I did yesterday and all the aggrevation was pretty much for nothing LOL I always tell people don't stress it's just bad for you - I was having a hard time practicing what I preach yesterday LOL
Glad everything is all better now :)
Bree
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