Website loading slow. [Archive] - PowWeb Community Forums

IcEWoLF

1-31-05, 07:20 PM

im on www14.........and the same thing powweb keeps repeating me.......wait couple more hours....this should be fixed..............every day..........I called them........i did everything i could.....this has been gone for long time.....this needs to change....i do not want to be treated like a stupid person....the way powweb tells me things looks like tomorrow this thing going to be fixed....told me the same things for about weeks now.
My website link is www.47r-squad.us used halfa's script and it just improved little........i lowered all the images color depht..seems no improvement at all.......the website use to load at least 30x faster than what is loading now.......BTW i am on a 3Mbps connection and still load in 9 seconds....i really feel for 56k's/
Peoples are not even coming to my website no more....all because of this...........better be fixed in the next couple days.

James

1-31-05, 07:35 PM

Your page loaded fast for me... your not just on www14 anymore either. If the problem was www14 then it wouldn't matter how fast your internet connection was to the machine...

IcEWoLF

2-1-05, 12:28 AM

after 5pm to 5am loads fast then the rest loads slow.
its just slow and slower.
45 seconds page load for Euro peoples with 256k connection
how sad..

user00265

2-1-05, 12:33 AM

And that many flash things load under 10sec with 256kbps? ... eak!

It took 7sec load of the plain HTML, then the rest (31sec total) on flash and images.

IcEWoLF

2-1-05, 12:41 AM

Anything i could do to fix the flash images?
to make them load faster.

user00265

2-1-05, 12:51 AM

I won't recommend anything at all as it is a gaming site, and two facts hit me when I come across one:

1. Highly graphic sites made for people with speedy broadband
2. Will loose it's "touch" if what clutters is removed

But one question though, why use flash to dislpay just text?

Storms

2-1-05, 05:19 AM

This is the worlds oldest issue...

It does matter if you are at www14. Never doubt that. With loadbalancers on, it does matter that you are in the same cluster.

as long as www14 continues to die out on serverload it will affect you. The new server added to the cluster will improve a bit, but not much. Your site will load even faster in the good hours (which never has been any problem), but during the bad hours your site will be slower and slower, and when hitting www14 it will either not load or make you wait until next year to load.

The things is, now, with loadbalancers on even more ppl will have the same problems as you... if that helps....

http://uptime.getagraph.com

BTW: It finally seems like actual actions are being taken against www14 (new server added), this makes me positive in that we might see the end of the problems sometimes soon, as with acceptance of an problem the solution moves closer.....

Sgeine

2-1-05, 07:23 AM

I understand you guys aren't always appraised about every single change minor and major to address issues but to assume any of them are being ignored is folly. We always have been and will be aware of what is going on with our equipment and always work to make things perfect. That's never changed and never will in the future so long as James and I are overall responsible for this. We take a lot of pride in our work and take the service seriously. Acknowledging problems has never been a problem and neither has been working on a solution. You just won't always see them or hear about them. but fixing a problem is rarely a hole in one. There is so much at play here I can't even relay a full picture to you. Please keep that in mind. We're very well aware of every single nagging issue you guys (collectively) are aware of and many more you guys aren't. We spend many hours hashing out every single one of them. Some go faster then others, and some are simpler then others.

kelvyn

2-1-05, 08:28 AM

I understand you guys aren't always appraised about every single change minor and major to address issues but to assume any of them are being ignored is folly. [etc]Now this I like; honesty, admission things don't go right, and some insight.
This is what PW needs more of, and it needs less of "we made changes which broke everything, and we need you to change 7 things once and then back again to keep your website up". Good on you, Jesse.

IcEWoLF

2-2-05, 07:38 PM

BTW: for the months we lost(not talking about me) with this issue who is going to give us the lost months about this issue and for the next couple months.
You admins? or no one.

dantol

2-3-05, 11:30 PM

BradleyStJ

2-3-05, 11:50 PM

totaly loaded for me in 10.47 sec

dantol

2-4-05, 12:02 AM

totaly loaded for me in 10.47 sec
10.47 seconds is terrible. It's almost 11 seconds. Are you on dial up? :p

stevel

2-4-05, 12:26 AM

Page Generation: 0.202 Seconds

Of course, it doesn't help that the main page loads a ton of images and a 60K flash that is PHP included. But the whole page did load in a few seconds for me.

IcEWoLF

2-4-05, 02:45 AM

....try to open the forums.
and posts.
now don't give me that stevel........your whole cluster02 is a bunch of lag for phpnuke.
don't get me wrong.......right now it could load faster.......i guess every powweb admins love to test my page when its not laggin when its past the lag time for me.....now please don't delete another of my post just because im telling the thruth.
You saying fast.......i saw other website that could load my website on their host at 0.049.

stevel

2-4-05, 09:11 AM

It's not "my" cluster nor could I delete your post even if I wanted to.

YvetteKuhns

2-4-05, 10:50 AM

www.47r-squad.us loaded quickly for me using a cable modem. Page generation: 0.718 seconds!

YvetteKuhns

2-4-05, 10:52 AM

I just tried again and the Page generation is 1.408 seconds according to your website though I can see the countdown with at least 60 items still loading.

Storms

2-4-05, 11:04 AM

YvetteKuhnz,

You don't read the lines...

He says his page is slow at certain hours...

we are getting into these hours now... so for the next 6-8 hours his site, my site and all other sites at this cluster will perform badly when loading from www14.

The site will load very fast except in these 8 hours of the day (1/3 of the day). This is a generally mistake to do....(check pages at good hours and report back then)... Also pw ppl do the same thing... checks the pages at good hours and state that there is nothing wrong...

You will also have to do several refresh to see the difference as it loads from different servers.

at the moment his pages loads at 0.3 sec when loading from www11 (best server) and 3 sec+ when loading from www14 (worst server) In two hours from now I bet it will use arounf 20 sec to load.... if not more... in 4 hours around 40 sec if not timed out...

regs

YvetteKuhns

2-4-05, 11:19 AM

I realize that the server is slow at certain times and not all the time. But everyone posting is from a different time zone. Now that you said in two hours it will probably be slow, I know to check back after two hours.

But for me, I need to test it and retest it to have comparisons and see what is happening. Sometimes there can be multiple scripts and if something in specific does not load, the error can be anything before that, if it is a script error.

I am not siding with anyone or trying to pretend there isn't a problem. The page loaded slower the second time than it did the first time for me. It should load faster since the files should be in my cache. If there is load-balancing, you are not "supposed to" have a slower processing time when the server is busy, so why does it appear to behave that way?

I would like to know since at least one of my clients is on www14 or whatever they wish to call it. I know you guys (and gals) are frustrated and I had to fix alot of php stuff for alot of websites for clients for no money but alot of hassles. So I would like to know what we need to do if there is something we can fix or if it is a server problem and when it will be fixed.

Storms

2-4-05, 12:35 PM

Hi, it has now passed 1 hour and 25 min or so.

I forgot to mention that weekend often are better than the rest of the week..

The load time for 47's site has increased in bit, but is still acceptable...

20 reloads
fastest load :Page Generation: 0.436 Seconds
slowest load : Page Generation: 3.983 Seconds

average load around 1 sec which is very fine

as you can see from uptimed.getagraph.com the loads are increasing, but is looks not so bad as the peaks still are not that high.

PS: There is nothing you can do if you would like to use php generate scripts. You may ofcourse jump loading from www14 (just reload when hitting www14) and set the script to be active only certain hours or at certain load. But it may cause hazzle and corruptions of db, admin panels etc..

YvetteKuhns

2-4-05, 12:40 PM

I just tried again. The page generation: 4.870 seconds which is much slower than before. And the actual load time was 30 seconds. That is quite a difference.

kelvyn

2-4-05, 12:42 PM

I am on a 1Mb link, at it takes exactly 10 seconds for the page (47r) to appear.
Here is what I instantly notice: The entire page is some bizarre encrypted javascript thing.
The source of the page looks like this:
"decrypt_p("ProeCRWDdnAIk14IcR4eXrXtxpXeQTA5k14IcR4eXrXtxpkeE7 @jJyo5JxA5Sq9DOrXDk14IcR4eSsJRc8A5XrXtxYPLd14awsAD xn4ICs4IXrXtxp3aQzAeO1AjCR4ecq9DOrXDvsAewBWIEBJR22 JLxp9D6GSRCxWRXrktOpwVxYPLdxADURAjd8JLxUPtOcbDBLP5 E7AeQHbaG7WjQ7SLxp9D6uJjwzAIExAjJyojXrXtxp3aQzAepH SavR4ecq9DOrXDURAjd8JLxUPtOcbDBpXDPvKIBpXD6LP5CyPL Jqoj6uKIvq9Dd8JjksoIGer0GeJeE2JjpnXRQ1AjQ7@_pHSavs 4I2GJRs7XDURAjd8JL" etc etc. While your page is opening, for those 10 seconds, it uses 75% of my 3Ghz cpu, when loaded but while still on screen, you are using 38% of my cpu (via firefox). If I turn Javascript off, the page won't load at all. Believe me I am no defender of all of Powweb's latest changes, but having looked at your page source, I'd honestly have to say stop trying to do clever things with Javascript, and your problems will go away. If people want to steal the page, they'll steal it.

YvetteKuhns

2-4-05, 12:43 PM

I just refreshed the page. The page generation time: 0.934 seconds and the website is still in my cache from this morning. The page generation time: 0.790 seconds when clicking to view Forums.

YvetteKuhns

2-4-05, 12:47 PM

, I'd honestly have to say stop trying to do clever things with Javascript, and your problems will go away. If people want to steal the page, they'll steal it.

I agree that the Javascript is not necessary, but I don't think that is the problem with the load time.

kelvyn

2-4-05, 12:56 PM

I agree that the Javascript is not necessary, but I don't think that is the problem with the load time.But do take a look at "task manager" or some load monitor while the page is generating...I've never seen anything like it before, nor such heavy use of javascript encryption for an entire page.

Storms

2-4-05, 01:09 PM

hehe.. interesting,

what you say is that he may contribute to the problems when lots of users are surfing his site ???

I agree about the javathing...

I have been watching the serverload for the last hour, and it has grown, but not having the dreadful peaks as previous days, maybe, just maybe, powweb have done some changes ???

we are no very close to the real bad hours for cluster02, but as indicated it holds pretty well so far. From previous history it usually runs better in weekends... (why may this make me think of regularity and specific task running at specific hours ??? )

Anyhow...

I'm just glad being able to use my site... as I usually can't at these hours... And I don't use any heavy clever javascript scrabbling ;)

I'll be watching....

YvetteKuhns

2-4-05, 02:03 PM

why may this make me think of regularity and specific task running at specific hours ???

Some people have crazy cron jobs for webstats or other jobs. I am not sure that PowWeb is running any tasks at this time of the day on weekdays only, but who knows these days.

kelvyn

2-4-05, 02:17 PM

what you say is that he may contribute to the problems when lots of users are surfing his site ???I don't think so;the javascript is decoded browser-side. Try saving the page, then load it from the hard drive. Still 4 seconds to display anything, and that's on a 3Ghz with 1Gb RAM. For comparison, my local install of ZenCart with 300 db queries per page comes up instantly.Some people have crazy cron jobs for webstats or other jobs.Nothing crazy about a cron job for webstats! Unless I run mine thrice daily, it doesn't complete properly and days go missing. In any case, running it incrementally three times a day at quiet times is much more server friendly than making it process one massive chunk at midnight along with everyone else.

IanS

2-4-05, 02:27 PM

Nothing crazy about a cron job for webstats! Unless I run mine thrice daily, it doesn't complete properly and days go missing. In any case, running it incrementally three times a day at quiet times is much more server friendly than making it process one massive chunk at midnight along with everyone else.
You may not run a crazy cron job, but I'm sure some do! I agree with you, running the same script 3 times over the day could be more server friendly - but how do you decide the time to do it? OK, we know to avoid 8am UK time (midnight LA time) but when?

YvetteKuhns

2-4-05, 02:27 PM

Nothing crazy about a cron job for webstats!

I think you misunderstood my comment. If someone misuses cron jobs or messes up a cron job, it can run several times to keep the server busy. Cron jobs aren't just used for webstats, either. Any script that is used often can keep the server busy, not just cron jobs. I am just mentioning ideas of what can interfere with a server's performance.

running it incrementally three times a day at quiet times is much more server friendly than making it process one massive chunk at midnight along with everyone else.

I agree with that and PowWeb does not run all of them at one time, or at least they didn't before.

Storms

2-4-05, 02:37 PM

Maybe, just maybe.. somethings good is in the curtain... ready to reveal it self....

This is actually the second best performance for www14 for 6 months !!!

You will get some clue by looking at uptimed.getagraph.com ( you can see how nice the performance have been compeared to yesterday (all to the left)... the big peaks are gone...

I might get optimistic here.... execept it being weekend which allways have been kinda good, but yet... darn... I'm feeling good.... my just be the weekend... but hey.. it is actually very good for these hours...

If I only knew if they have done something or this just being a random insident...

hm... why do I smile... oh yes... I'm surfing my pages and it pops up like a joy ;)

YvetteKuhns

2-4-05, 02:46 PM

Storms, maybe the good fairy granted your wish for being so good! :D

James

2-4-05, 04:27 PM

YvetteKuhns

2-4-05, 04:42 PM

Thanks for the update, James! :)

IanS

2-4-05, 05:16 PM

Thanks for the update, James! :)Yes, James, thanks. Now all I've got to do is understand the information :D Well, all part of my education :cool:

WRabbit

2-4-05, 11:30 PM

Storms

2-6-05, 04:26 PM

Well, there was one good day at wedensday, and then a good day at friday, if pageload of 20 sec is defined good that is,.... ( and those figures are way better than 60 sec+ or dead sites), but no I see it is back to basic. Something causes the serverload to pick so high at www14 that php content would not run if your loaded of that server....

But if it is worth something.... 2 days for the last 7 days have been better than for 6 months, so it may be that we are heading in a better direction, even though status at the moment is que.

dantol

2-6-05, 05:56 PM

Dude, I don't know what's been changed, but my site is loading slower than it ever has before. The static html files load fine, but anything PHP is taking forever. My forum takes about 10 seconds to start loading, and my blog takes anywhere from 30-60 seconds to start loading.

Yeah, php is the culprit.
Maybe you should switch to dynamic html pages? That way you can manage your content and ads with a single click, no need for php. Php slows websites down, I knew php is to blame.

dantol

2-6-05, 05:58 PM

WRabbit, check this out: http://forum.powweb.com/showthread.php?t=46852&highlight=dynamic+templates

WRabbit

2-6-05, 08:01 PM

Static pages isn't an option. I run a full-featured blog, a pretty extensive image gallery with comment system, and a full-featured discussion forum. I know you were just offering an alternative, and I mean no offense, but there's really no way to do those things right with html. And that's part of the reason I signed up with Powweb, because they offered that sort of functionality.

But on the slowness, it seems to have passed. I just know that one particular day, when everyone was also complaining of slowness, mine was insanely slow on PHP pages.

YvetteKuhns

2-6-05, 08:22 PM

Static pages isn't an option.

Perhaps shtml can work sometimes. Or perl/cgi scripts, but php is very popular especially with a database. Hopefully, those of you still struggling with slow php processing will see improvements. No one wants to replace an entire website that "used to" work.

Spitfire

2-6-05, 11:41 PM

I been with PowWeb for a few years now. I have three accounts with them. I am hoping that by the end of the week, they will have everything figured out without myself having to look for differant ways to run my website or even worse, a different webhost. My site is crippled but not down now. So things are looking up. I am willing to give them time to put their heads together. Please don't let me down!

Storms

2-7-05, 02:42 PM

Really bad today.... Did I say bad... I mean BAD BAD, as in as bad can be.

Spitfire

2-7-05, 03:06 PM

Storms

2-7-05, 03:27 PM

it is kinda like a joke...

serverload are way above 100...

mikem

2-7-05, 04:33 PM

Got my weekly report in....

Day Mon Tue Wed Thu Fri Sat Sun Weekly
Total
Date 01/31 02/01 02/02 02/03 02/04 02/05 02/06
Outages 2 2 3 3 2 0 0 12
Time on error 02:37 05:54 04:45 13:04 03:02 00:00 00:00 29:25
% Uptime 89.03 75.39 80.17 45.50 87.30 100.0 100.0 82.48
Connect time 0.11 0.11 0.11 0.11 0.11 0.12 0.13 0.11

I have been getting the same sort of reports.

By the way.
Both mbdc and fauxpas sites in my sig are down at the moment...

EDIT:coming back online now after about 30 minutes down. Page loads are slow though...50+ sec.

notset4life

2-7-05, 04:44 PM

So is mine...it's terrible. My pages usually load a bit slow with all the dynamic content, but today it takes a least 10-20 seconds before the page even starts the loading process.

And now, it's DOWN.

Mugombie

2-7-05, 04:59 PM

I am down right now if it does come up it takes about 30 seconds

YvetteKuhns

2-7-05, 05:04 PM

http://mugombie.com/oracle/ took about 12 seconds to load for me just now with a cable modem. I guess the Oracle is a game. I was thinking of a database! I gotta get out of the office more. :D

dead__last

2-7-05, 05:20 PM

doom3.ca (http://doom3.ca) my site is taking btw 24 and 40 seconds to load. Is this why powweb offered 6 months free service on a 2 year deal?
How long has this brutally slow loading speed being going on?
I have a day job, this is a hobby, but even as a hobby I expect appropriate service for my dollar. I have never seen my site load this slowly, usually its up in .43 of a second. Is Powweb going to offer us a month or two of free service to make up for downtime on our sites? If not why not? If my cable goes down they usually give me a week of free service. :confused:

L8r

Mugombie

2-7-05, 05:21 PM

haha yea it is sorta one of those online games
Funny thing is most of the people that came there don't even play anymore

YvetteKuhns

2-7-05, 05:39 PM

doom3.ca takes 4 or 5 seconds to load for my cable modem. Another gaming site with black and red color scheme. Page Generation: 2.126 Seconds

bausman

2-7-05, 06:23 PM

I got a time out error when trying to load your website.

Spitfire

2-7-05, 06:25 PM

doom3.ca takes 4 or 5 seconds to load for my cable modem. Another gaming site with black and red color scheme. Page Generation: 2.126 Seconds

Lol... Mine changes every Saturday. Got a total of 8 Black & Red color schemes aka PostNuke Themes. My site at times is slow. Still have no Gallery & local RSS feeds. This is still down and going on week two of it.

YvetteKuhns

2-7-05, 06:40 PM

doom3.ca Page Generation: 1.661 Seconds but probably still in my cache from the previous visit. It has alot of images, icons and things and loaded in 4 seconds.

Spitfire, we were listening to music on your site last night. My son wanted to hear Bad to the Bone. I even registered on your site. Works for me. If I had dialup, it might time out for me, though.

kelvyn

2-7-05, 07:58 PM

http://mugombie.com/oracle/ took about 12 seconds to load for me just now with a cable modem.Interesting thing I noted:
The first time you visit mugombie.com, it seems to be waiting for ehg-powwebinc.hitbox.com . After that, it only takes 10 seconds. Leave it for 5-10 minutes, and it's back to 30 seconds, and waiting for hitbox again. Try temporarily removing the hitbox gateway service, and see if it speeds things up.

Spitfire

2-8-05, 12:31 AM

Spitfire, we were listening to music on your site last night. My son wanted to hear Bad to the Bone. I even registered on your site. Works for me. If I had dialup, it might time out for me, though.

Gallery worked for you? Could you go in and see the photos of my kids? I had to turn off my Gallery Random Image block also. Can't turn it back on until I hear something from PowWeb.

BTW, welcome aboard. Nothing like listing to some Classic Rock & browsing the forums!

Mugombie

2-8-05, 12:41 AM

Interesting thing I noted:
The first time you visit mugombie.com, it seems to be waiting for ehg-powwebinc.hitbox.com . After that, it only takes 10 seconds. Leave it for 5-10 minutes, and it's back to 30 seconds, and waiting for hitbox again. Try temporarily removing the hitbox gateway service, and see if it speeds things up.

WHAT?!
What is this where is it how can I get rid of it
does it have something to do with awstats?
If this fixes this you save me from a lot of work Sunday
Of course I can't test this now since the site is running perfect

Mugombie

2-8-05, 12:51 AM

Gallery worked for you? Could you go in and see the photos of my kids? I had to turn off my Gallery Random Image block also. Can't turn it back on until I hear something from PowWeb.

BTW, welcome aboard. Nothing like listing to some Classic Rock & browsing the forums!

My gallery works fine
Powweb did break it
twice
There is a fix on here somewhere that will get it up and running for you I will see if I can find it

kelvyn

2-8-05, 04:12 AM

WHAT?!
What is this where is it how can I get rid of it
does it have something to do with awstats?
If this fixes this you save me from a lot of work Sunday
Of course I can't test this now since the site is running perfect
Hmmm, don't know. Do you have any kind of stats/adverts at all?
I see that gzip is no enabled, try enabling that.
Also, I tried to run Speed Report, but I get "forbidden"!
http://www.websiteoptimization.com/services/analyze/wso.php?url=http://www.mugombie.com/oracle
And you've checked for includes and fopen() etc as per this post?
http://forum.powweb.com/showthread.php?p=273753
Silly question, but is the db you are using hosted on Powweb?

Storms

2-8-05, 04:31 AM

cluster02 where down on its knees for almost 8 hours yesterday. No one, cable modem, dsl or whatever would be able to load any php related content in an acceptable speed, so any person meaning, thinking or seeing their sites being dead slow are right.

This is not a guess, it is fact. Even cluster01 went down on its knees for a little more than an hour.

http://uptimed.getagraph.com (serverload above 40 will cause extreme slowness)

IcEWoLF

2-8-05, 05:16 AM

website loading faster.........because i took off about 60% of the things.....it means i can't put new stories in the first page or i can't put my flash logo that is 60kb.........if it goes over that it will take 14-15 seconds to load and do not even talk about forums.....if i go open the forums or try to post something its an automatic 40seconds.
Right now i took off alot of things out.........but as you can see i need the things i took out.......but for the sake of some peoples i just took out things.......at least they can see some of the stuff...........

AND BTW: StormS look at the graph www14 goes up and everything goes up as you can see so it doesn't really matter if we are on cluster02 or something else it will still affect us.......look at www19 it use to always go under 20 now its above 70.......looks like this is getting worse and worse by the days. and yes in couple hours everything will start going on that means pings will go to the stars phpnuke going to load slower.....and clients starting to scream at you....

Storms

2-8-05, 05:55 AM

I will try to explain more:

if serverload gets above 40, you will have a hard time pulling any php content, or content demanding an cpu related actions.... E.g serverload at 20 will be kinda slow, but not more than acceptable, if you page load usually at 0.8 sec it will be more like 3-4 sec...

Now for the fact, let see this over several days.

Cluster01
http://uptimed.getagraph.com/index.php?s=3&h=200

(here you can see that it had a major hickup yesterday)

Cluster02
http://uptimed.getagraph.com/index.php?s=14&h=200
(extremely slow for 8 hours each day, it will many times cause timeouts)

Cluster03
http://uptimed.getagraph.com/index.php?s=19&h=200
(at the worst hours it is still not much more than 20)

As you also can see, based on this historical reference, is that there is no major changes, hardly look at any changes at all. That indicates to me that the answer "we're working on it which you will get if you call or mail" either means that this is a real heavy problem (as no changes has any effect) or that the approach is wrong, or not present.

IMO

StormS

Mugombie

2-8-05, 10:37 AM

Hmmm, don't know. Do you have any kind of stats/adverts at all?
I see that gzip is no enabled, try enabling that.
Also, I tried to run Speed Report, but I get "forbidden"!
http://www.websiteoptimization.com/services/analyze/wso.php?url=http://www.mugombie.com/oracle
And you've checked for includes and fopen() etc as per this post?
http://forum.powweb.com/showthread.php?p=273753
Silly question, but is the db you are using hosted on Powweb?

The only stats I have are through awstats that powweb provides.
No adds
and yea the database is on Powweb
Or so they say ;D

The more I read in this post to more I see that this is not my fault.
I have decided to finally get off my butt and change providers this weekend
Something I am not looking forward too but my Users are demanding it.
The game that the site is for just made a major change that may give me a large increase in traffic.
Posibly 100 to 200 unique hits per day
Powweb is just no longer adequate for that much traffic

Mugombie

2-8-05, 10:50 AM

The reason for this is simple... you can't access www14 directly on the HTTP port... our load balancer redirects its requests for that machine to a different port... this is preventing people from accessing it directly and causing an uneven load. We will be doing either this or using non-routable IP's with NAT on all our servers soon. This definately will improve cluster performance.

Well you sure as heck can't hurt it =/
Sorry James didn't mean to take a crack at you but right now my static pages are snail like or even timing out.
There are no includes on these
http://www.mugombie.com/lilmikeymoo

YvetteKuhns

2-8-05, 10:59 AM

Posibly 100 to 200 unique hits per day
Powweb is just no longer adequate for that much traffic

I already had that many visits (not just hits) in one hour! But most of MY site is static HTML pages. Using scripts uses more resources and so many more people are using scripts for EVERYTHING.

I understand that some people have forums and this requires dynamic scripting. And the changes PowWeb made to protect the server from malicious people that abuse scripts has been an inconvenience to everyone using PHP. I have alot of clients whose sites needed fixing and not only did I not get paid to fix them, but I had complaints.

The statement that PowWeb can't handle the traffic is not entirely true. The fact is, even with load-balancing, we have too many people per server, too many resources being used at certain times or some other server problems AND not (just) script problems.

We continue to update our scripts to accommodate the changes to the server. We continue to stay tuned to the forum for further changes. What else can WE do? What more can PowWeb do? Let's have a nice discussion about what problems we have and how we can work together to resolve them.

Even my site loaded slower than usual at times (on Magnatar) and there is no reason for that. It loaded quickly for four years! Let's brainstorm, because a half million people don't want to relocate websites. Thanks! :)

Mugombie

2-8-05, 11:39 AM

Heh it was more sarcasm then anything else
I don't want to move
I just paid up for the next 3 months
I put this site up 2 years ago it was one of those things where I figure it would just be self sustaining. All I should have to do is put the security updates on it everytime a script kiddie from a .ru site found another hack.
I am just not happy with what is going on as many are
In the past I was very happy with the service and I probably refered over 7 people here.
We get told that it's cause we use PHP
Then the includes
Now we have users showing that server load during heavy traffic hours is though the roof
Powweb needs to either get load balancing corrected, Go back to no load balancing, Or invest in more equipment.
They have till Friday and I am gone. I have already talked to 2 providers and both will suit my needs just fine.
If by Friday my site is down to 3 seconds page generation time during the day I will stay

I just loaded powweb.com and it is slow too so at least they are feeling the effect that we feel

POWWEB
The Perfect hosting solution
as long as you don't use PHP

By the way who is the girl on the front page?
She's pretty! ;)

YvetteKuhns

2-8-05, 11:46 AM

POWWEB
The Perfect hosting solution
as long as you don't use PHP

:D

Yes, I know how you feel. I am tired of trying to fix things or make excuses. I am sure PowWeb is, too. They updated a few servers at a time. I thought they would have everything figured out by the time they got to mine. :rolleyes:

Spitfire

2-8-05, 12:05 PM

I would love to get my Gallery working again & the block for the random photo. This way I can show everyone the before & after pictures of all the hair I lost the last two weeks!

Mugombie

2-8-05, 12:12 PM

Spitfire

2-8-05, 12:54 PM

Spitfire I know the post had to be here!
Or maybe it was on galleries homepage
Does this forum have a girl that has an avatar that is a picture of her wearing a midevil dress.
That is how I fixed mine was with that post
now her post was wrong sorta but someone under her had it correct

I looked all last night and couldn't find it

The last fix I knew of was an up-load problem for Gallery. You can find the fix to that here...

http://forum.powweb.com/showthread.php?t=44692&highlight=upload+gallery

But if you visit my website & click Gallery. You can't get any deeper than the first page. It times out if you to to view any albums. I even up-dated to the latest version of Gallery (v1.4.4-pl6).

Oh, and I still can't host my own RSS news feed. Forgot thats another thing PowWeb broke.

ablaye

2-8-05, 01:24 PM

My website is VERY VERY slow.
http://www.muslimmarriagesite.com

Powweb is such a mess!!!!

Storms

2-8-05, 02:05 PM

i read as a notification by powweb that all slowness issue now are solved!!!! Yes!!!

ups... why does my site load even slower ??? Why does the serverload peak even higher ?

Can anyone help me understand ?

Mugombie

2-8-05, 02:05 PM

I don't know what they are doing right now but mine is running pretty good

I honestly think that they keep forgetting to hit the turbo button on the server

Trapazoid

2-8-05, 02:11 PM

My 3 Forums are dead ducks! All on different same cluster with ftp02,03,04... :(

YvetteKuhns

2-8-05, 02:15 PM

http://www.muslimmarriagesite.com loaded almost instantly for me just now.

Mugombie

2-8-05, 02:21 PM

Yes almost I am between 2 to 8 seconds on page generation time
which is a great improvement over the 80 seconds I usually get

Keep this up and I may not need to move

mikem

2-8-05, 02:36 PM

slooooow here as well.
at least it is consistent...

Mugombie

2-8-05, 02:41 PM

yes mine is about at 10 seconds so it is rising
:(

turnontune

2-8-05, 04:48 PM

why is acceptable to have a slow website hosted on powweb.

my site loads so slow it makes me want to pull my hair out

i have a 4.6mb connection to the internet but my site takes 15 seconds to load

www.turnontunein.com/raveforum
here is the exact same site on a server in london england
www.raveguide.co.uk/raveforum

all i hear on here is "it seems fine to me"
"It must be the time of day"
well its not fine with me at all

you obiously have no problems making your forums work fast to impress potential new customers but little do they know the space they buy from you will be slow slow slow

aint it about time you got your hands out of your pocket and did somthing about this instead of blaming your customers.

how much money have you made from powweb. ???
we all pay for for a good service not this slow slow slow joke of a service

stop being so tight and spend the money needed to bring this back up to speed!!!!

turnontune

2-8-05, 05:02 PM

I just tried again. The page generation: 4.870 seconds which is much slower than before. And the actual load time was 30 seconds. That is quite a difference.

page generation 14 seconds

im in europe not in mars

turnontune

2-8-05, 05:04 PM

This is not acceptable.

mdastous

2-8-05, 05:47 PM

How conveeeeeeenient that no one is available at Online Tech Support.

;)

nuticulus

2-8-05, 06:15 PM

I agree, the quality of the hosting powweb gives you is less than par. They may promise you a lot of services, but you'll be damned if you get a big enough share of bandwidth and CPU time to use it.

ablaye

2-8-05, 06:21 PM

My website does not load 1 out of 2 times. Times out. This REALLY sucks.

WHO NEEDS LOAD BALANCING IF THIS IS WHAT WE GET ???

Storms

2-8-05, 06:22 PM

As powweb have stated in the last announcement. It has been fixed.... It means that you are all wrong!

PS: I'm also having extrem slow, or none loading sites...

John

2-8-05, 06:27 PM

We here at PowWeb deeply apologize for any inconvenience caused on your part due to the site running slow. We have our Systems Admins. working on this issue and should have this resolved soon. Once again I do apologize and thank you for your patience.

Sincerely,
John Mundara
Tech. Support Manager
PowWeb Hosting, Inc
www.powweb.com

crazyucihapa

2-8-05, 06:36 PM

why is powweb slow?

is it because they have expanded beyond capacity? every email i send i get a response saying

1. its your ISP
2. our servers are only at 50% capacity.

my response is

1. LIES
2. LIES

why does my isp resolve every webpage at light speed except my own?
if its only at 50% capacity then why so many issues? powweb needs to upgrade existing hardware or add more to the cluster.

IcEWoLF

2-8-05, 06:39 PM

my website forums=the worst..........when you try to post something at www.47r-squad.us during those slow time hours it is not possible to touch the website.....sad.....meh...
BEST HOSTING SOLUTION except php nuke :)

IcEWoLF

2-8-05, 06:41 PM

wow that is a website that loads so slow.
:) My got forums only wow.........and the graphics are not high.......powweb Do something about it please.....

Storms

2-8-05, 06:46 PM

John,

I have no doubt that you final are working on it, you can no longer ignore all the problems ppl raise in the forums...

What I think you shouldn't do is stating that it will be resolved soon, or even worse being resolved..

I have reported over and over again the issue at www14 that now has spread all over the place... I allways get the same msg. " it has been resolved", or "our admins are looking at it", wereas next reply is " it has been resolved, if there is anything else......."

Earlier tonight you agreed upon the problems by stating it in an announcement... a bit later you posted it being fixed... It has only gotten worse the last couple of hours...

How come 3 years of so good hosting suddenly vanished ?

On a very good day I could live with the 6-8 bad months of www14, as atleast the other two services (previous hosted at legacy servers) were ok... But now, with loadbalancers also these are bad, not only bad.. it is.... got no words...

Upon all you got moderators giving false or real bad answers, I guess they haven't reported 1/3 of all issues raised here.... And livehelp.... (don't make me mention)

before you ppl were in the chat... then the replies was fast and mostly accurate... the response to downs (like mails, servers etc ) was handle pretty fast.... Why abandon such a good service...

Jade servered excellent, not to mention Winston...

Go to livehelp, if you get in, after xxx amount of waiting, you will get the answer, "admins are looking into it, if you have further problems send an email to support@...."

If you send a mail to support you will get an mail back saying, "that you are looking into it.. a little later you will get a mail stating it has been fixed..." If you are persistant... you will get the msg, send a mail to qa@..... I have done that once, twice..... They will thank you and state they are looking into it, wereas you should send a mail to support@ if problem persists...

Darn, what a way to start 2005....

You have been good before, you have the ability to become good again, use it...

IMO

StormS

YvetteKuhns

2-8-05, 06:54 PM

http://www.47r-squad.us/ Page Generation: 0.471 Seconds right now. If I could read that little gray text on the black background, I would register just to post on it.

YvetteKuhns

2-8-05, 06:58 PM

Okay, I managed to register an account as chevymom which is my nickname on some car club forums. I have not yet received the email confirmation. The horizontal navigation is difficult for me to read, but I can HEAR the links. ;)

AlekM

2-8-05, 07:26 PM

I wish I would have looked through the forums before getting an account. I just left a host for similar issues and Powweb came highly recommended. I'll be having a word with that indivdual tonight! :rolleyes: Anywho, it's been less than 24-hours since going live and the speed issue is horrendous. My members are definately unhappy as I am. I'm amazed at some othe recommendations being made to deal with this...cut back on the graphics, stop using php..etc. Please! It's a shame my site ran better and faster on a linux box in my home with a 4/512 cable connection. Not a very good first impression to say the least!

http://www.ai-terrorzone.com

IcEWoLF

2-9-05, 01:50 AM

I am not sure why peoples are not receiving confirmation codes...

Mugombie

2-9-05, 01:55 AM

Yep 1:00am
site is running great
and I feel for the poor tech support guys and gals
I would have quit a long time ago
and this coming from a guy that does tech support for a company that makes "clicking drives"

Oh spitfire
Try this if you haven't already
http://forum.powweb.com/showthread.php?t=44971
I used this and the link you posted to get my gallery to work again after it got broken

IcEWoLF

2-9-05, 03:34 AM

i fixed the problem.......but usually from 6 hours from now the website will run slow and slower.
about 11sec with my 3Mbps connection in about 14 hours.
sad no?

IcEWoLF

2-9-05, 03:56 AM

my answer is take down www14.....and replace it with somethign else and see if it works better.......doesn't hurt trying.......since this will take a while to be fixed.

Mugombie

2-9-05, 09:00 AM

I am not on www14 and the same thing happens to me

Trapazoid

2-9-05, 09:33 AM

Hey Guys'... If this is load balancing, it ain't workin'.... :(

YvetteKuhns

2-9-05, 10:00 AM

http://www.ai-terrorzone.com loaded quickly and is yet another black and red php site. The graphics are really nice. With so many of you having problems with the open source php scripts, I was thinking the recent changes to protect from exploits was the reason.

Yesterday, there was noticeable slowness for my site and my clients' sites and we don't use open source code - we create customized solutions. An announcement was made for yesterday's inconvenience and we were back to top speed. With so many factors in this problem, it is difficult to tell what fixes what.

Still, those using phpNuke and similar programs are noticing slow times, but it is not all the time. Is someone (hackers) running a program to detect flaws while someone else (PowWeb) may be running programs to detect hackers or other problems? I may be a "NO NUKES" kinda gal, but are we really going to scare these people away from PowWeb? Or can we find a solution?

I am suspecting that other web hosts are experiencing similar problems. Can anyone search the Internet or tech friends for possible causes and solutions? We really need to have "nuke" server where those using those scripts can be hosted on it. One that works, I mean. ;) Just get one working for starters.

AlekM

2-9-05, 02:00 PM

I'm beginning to think it's related to database issues. My site, for example, relies heavily on realtime database info. A lot of the blocks and modules I use continually check the database. The databases are seperate from the web server right? I'm just guessing but I think it has a lot to do with the site querying the db. I have noticed when my site is located on the same server as the database, things are pretty fast. When that gets seperated, I see the lag time, timeouts and things like this. Just an observation and maybe way off base!

YvetteKuhns

2-9-05, 05:12 PM

Did you try accessing your Gallery directly instead of through the modules of PostNuke? I couldn't access your Gallery through your links.

Storms

2-9-05, 05:33 PM

I cannot figure, how and why you keep nagging of cms or other possible problem source....

It is simple, it is serverload....

http://uptimed.getagraph.com/index.php?s=14&h=200

There is no way, cms, pms, htms, or what ever you like to name it, can load during hours where the serverload goes above 40... it will just be random luck, and mainly if pulled from other servers in the cluster.... You will expirence slow site + every 4-5 page just dying out on you.

If you write a php script having more than one line it will get into problems...

So, please, stick to fact,

For those hosted at cluster02 the slowness is mainly due to the heavy serverload at certain hours. This dosen't messure cms, forums or nothing else, but what time it will take to execute an operation at the server.

God give me stringht to read one more post with "reduce images, try go outside your cms, loads fine for me, or what ever"...

As long as the serverload continues as it does during these hours only plain html will do, and perhaps this;

<?
echo "is my site up?";
?>

But that you can do in html as well

....
<body>
Is my site up?
</body>
...

Any spesific issue concerning gallery should go in a in seperate thread.

;)

My 2 cents