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ecobo
4-16-05, 09:32 AM
I use CuteFTP to upload files on my PowWeb host. But sometimes I have troubles doing this and I use WebFTP. The problem with WebFTP is that I cannot upload large files (photos). It works fine with small size files, but if I try to upload a large photo I receive a message: "The document contains no data". Does anybody know a reason for this behavior. Is there a limit for the size of the files.
Today I cannot connect with CuteFTP and I cannot update a photo on the site. :confused: :confused: :confused: I receive a message that says: "The server forcibly closed the connection" etc.
Please help! Am I doing something wrong?

Croc Hunter
4-17-05, 03:24 AM
The error suggests a loss of the connection due to a timeout or a server reboot. Which FTP server is it?. I might be wrong but I don't think there is a filesize limit in WebFTP. Theoretically, with any FTP upload the limit would be 2Gb.

Have you installed a firewall, router, antivirus lately?. 9 x out of 10 that's the problem.
Enable "Smart Keep Alive" 10mins should do.
Use ftp0#.powweb.com in OPS not localhost.
Toggle passive mode on/off.

ecobo
4-17-05, 04:29 AM
No problem with other hosts. Only with ftp02.powweb.com
Have disabled the firewall and the AV program - the same.
This is what I get from the CuteFTP log:

"STATUS:> Getting listing ""...
STATUS:> Resolving host name ftp02.powweb.com...
STATUS:> Host name ftp02.powweb.com resolved: ip = 66.152.97.19.
STATUS:> Connecting to FTP server ftp02.powweb.com:21 (ip = 66.152.97.19)...
STATUS:> Socket connected. Waiting for welcome message...
220---------- Welcome to Pure-FTPd [TLS] ----------
220-You are user number 25 of 268 allowed.
220-Local time is now 00:16. Server port: 21.
220-This is a private system - No anonymous login
220 You will be disconnected after 15 minutes of inactivity.
STATUS:> Connected. Authenticating...
COMMAND:> USER ************************
331 User ecobocom OK. Password required
COMMAND:> PASS **************
230-User ************************ has group access to: customer
230 OK. Current restricted directory is /
STATUS:> Login successful.
COMMAND:> PWD
257 "/" is your current location
STATUS:> Home directory: /
COMMAND:> FEAT
211-Extensions supported:
EPRT
IDLE
MDTM
SIZE
REST STREAM
MLST type*;size*;sizd*;modify*;UNIX.mode*;UNIX.uid*;UNI X.gid*;unique*;
MLSD
ESTP
PASV
EPSV
SPSV
ESTA
AUTH TLS
PBSZ
PROT
211 End.
STATUS:> This site supports features.
STATUS:> This site supports SIZE.
STATUS:> This site can resume broken downloads.
COMMAND:> REST 0
350 Restarting at 0
COMMAND:> PASV
227 Entering Passive Mode (66,152,97,19,255,109)
COMMAND:> LIST
STATUS:> Connecting FTP data socket 66.152.97.19:65389...
ERROR:> Timeout (60000 ms) occurred on receiving server response.
ERROR:> PASV failed, trying PORT.
STATUS:> Waiting 0 seconds...
STATUS:> Getting listing "/"...
STATUS:> Resolving host name ftp02.powweb.com...
STATUS:> Host name ftp02.powweb.com resolved: ip = 66.152.97.19.
STATUS:> Connecting to FTP server ftp02.powweb.com:21 (ip = 66.152.97.19)...
STATUS:> Socket connected. Waiting for welcome message...
ERROR:> Can't read from control socket. Socket error = #10054."

ecobo
4-17-05, 04:46 AM
After disabled the firewall and the AVP, webftp works, but CuteFTP still does not. :confused: