Unable to view home page (index.html)

[Liddy]

Hello,
I am a newbie. I uploaded my index.html file to the htdocs file. I do not see anything but the Under construction page at either the temporary or permanent urls. I use WS FTP LE, and my site is

http://www.chancellorfamily.org and
http://chancellorfamilyorg.powweb.com/

Anyone have any ideas?

Liddy

[sparkie]

this means that your site is not yet up and running - maybe waiting for funds to clear or dns to route :-)

[Liddy]

I know my funds have cleared and my management pages say my account is active so I am still unsure where to go from here.

Liddy

[alphadesk]

When you uploaded new index.html, did you tell it to overwrite the existing index.html.

FTP in and rename index.html to index_old.html and then upload your new index.html file.

[lostdreamer]

did you delete the previous index.html file originally in the htdocs folders? then place your new index file in the htdocs folder?

[sparkie]

...how long ago did you register your domain name?

[BerksWebGuy]

WOOHOO...a lot of questions!! OK...try these:

1. Make sure index.html is all lower case
2. Upload to your htdocs folder (open the htdocs folder and upload).
3. Theres a few others...but give that a shot.

I see your construction page...so you should be able to upload.

Good Luck

[alphadesk]

sparkie,

All looks good on the DNS front. Should easily be propogated for awhile.
Registrar of Record: TUCOWS, INC.
Record last updated on 31-May-2002.
Record expires on 31-May-2004.
Record Created on 31-May-2002.

Domain servers in listed order:
NS3.POWWEB.COM 64.63.125.203
NS2.POWWEB.COM 64.63.125.202

[sparkie]

ok guys - i've got a good question - are you uploading with frontpage or ftp?

[alphadesk]

I use WS FTP LE in first post.

[sparkie]

if you email me your details i'll sort it all out for you

[MannInc]

Never send your information to anyone here except for a moderator. This will keep your account on much safer ground :)

No offense sparkie, but that's very unsafe for anyone having a hosting account here or anywhere on the web.

[alphadesk]

Thanks Mike,

And also never post your personal info in any thread.

[sparkie]

yeh - i understand, just trying to be of help :cool:

[Liddy]

Originally posted by BerksWebGuy
WOOHOO...a lot of questions!! OK...try these:

1. Make sure index.html is all lower case
2. Upload to your htdocs folder (open the htdocs folder and upload).
3. Theres a few others...but give that a shot.

I see your construction page...so you should be able to upload.

Good Luck

Well, I have tried all of the above and even deleted my first index and tried it all over again, to no avail. I get a reply saying that the transfer was successful. I am really frustrated and have no idea what else to do.

Liddy

[alphadesk]

Please read the PM Liddy.

[BerksWebGuy]

When you first go into your FTP program...do you see 4 (or so) folders?? If you do...make sure you open your htdocs folder, to get into it, and upload into that folder. Do not put your index.html with the 4 folders you see first.

Good Luck

[Liddy]

Yes, I made sure that I uploaded to the htdocs folder only; still nothing.

Liddy