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kyleent
9-20-05, 10:36 AM
Hey All;

I am new and trying to setup my e-mail addresses.

I use Outlook Express.

I have my e-mail address setup in OPS under my username (we'll call it KYLE)

In Outlook I have the servers for both POP and SMTP set to: mail.mydomain.com
I have my "Account Name" set to: KYLE
I have my "Password" set to the same password as used for KYLE in OPS.
I have it set to remember the password
I have "Secure Pasword Autherntication" unclicked.

When I try to check the mail it asks for my UN and PW which are in and remembered and it continues to ask for them over and over.

Whats up?

Thanks in advance for the help!

John
9-20-05, 11:33 AM
What is your domain name?

Sincerely,
John Mundara
Tech. Support Manager
PowWeb Hosting, Inc
www.powweb.com

John
9-20-05, 11:36 AM
If you are using Outlook Express, go to Tools then Accounts , Mail and Properties, click on Servers, bottom of the page you will see the account id and password fields, have him retype the password again, If it had cap be sure to use caps. See if this works for you.

Sincerely,
John Mundara
Tech. Support Manager
PowWeb Hosting, Inc
www.powweb.com

kyleent
9-20-05, 12:14 PM
Got that fixed... Server just hadn't updated yet I guess....

Now on to the next issue....

For some reason I cannot log into SiteManager... keeps saying I have the wrong UN and PW....

RTH10260
9-20-05, 12:50 PM
Now on to the next issue....

For some reason I cannot log into SiteManager... keeps saying I have the wrong UN and PW....That's a great issue for eveyone, Powweb is assumed to be working on it.

Your problem ticket will not be the first :D

NMS
9-20-05, 03:05 PM
Please take a look at this thread - http://forum.powweb.com/showthread.php?t=56496