Adding new FTP users

[carter]

I am new to Powweb and unfamiliar with its method of setting up sub-directories accessed by FTP. I have set up new users on other hosts though.

Here's what I have done so far:
• created new sub-directory using my FTP program
• opened the Create new FTP Users page and created username, password, and filled in the name of my sub-directory (messy)
• I then get this error message upon submitting:

"There was a problem creating your ftp account:There is no subdirectory messy, please create this directory before adding FTP Access.We are sorry, there is already an FTP Account with that name, please choose again "

:dunce: In the FTP (Home) Directory box I have tried using just the name, slash+name, and slash+name+slash. Which is appropriate?

:confused: More importantly, why am I getting an error message? OR what am I not doing correctly?

Much thanks,
Carter

[Croc Hunter]

Create your messy folder inside your htdocs folder.
In OPS enter the new FTP user/pass and for directory put: /htdocs/messy

[carter]

Thanks Croc, we are halfway there. The new error message is shorter!

"There was a problem creating your ftp account: We are sorry, there is already an FTP Account with that name, please choose again "

There is only one FTP acct. so far---the master account. I am giving the new acct. a new user name. Why is it confusing the master and the new acct?

Carter

[Croc Hunter]

Yeah it seems the FTP username needs to be unique to the server not just your account. I know.. that sucks. As a test for you I just tried making one for john and one for mike, both give me that error. mike987 and johnnnnn however worked. Try appending the username with 888 or something memorable.

[carter]

That was it. Thanks. And yeah, it does suck.
I better copy these instructions, I know I won't remember this trick in 3 months.

Thank you.