99.9% Infrastructure Availability

[grahamj]

While I wait for the damage that a Powweb employee intentionally did to my website to be undone, I decided to browse OPS and see if there was any other ways I could contact support.

I found this little gem:
http://xvi.com/graham/uptime.gif

What does "99.9% Infrastructure Availability" mean exactly? I'm curious because that along with the "The Perfect Hosting Solution" banner on the homepage lead me to believe that the glacier-like speeds that I and my thousands of users are seeing is really our fault. You know, like some kind of karmic retribution for misdeeds in another life or something.

[hopefire]

As long as "someone" can access a powweb server, it is considered uptime, even though your site could be down for days, or weeks.

All web hosts claim this uptime, which in my opinion, is all just a bunch of smoke and mirrors, as the "99.9% uptime" statement means nothing.

[viragotech]

I noticed that myself today and assume "99.9% Infrastructure Availability" is more legal then the old ""99.9% UpTime" most site still boast.

Sure some lawyer came up with that one.