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Staggan
7-5-07, 06:57 AM
We are having a problem with what seems to be lots of incomplete downloads of our game from our website.

We seem to be getting around 90% or more of our downloads fail and I wondered if there was any way we can find out why. The stats show that we have for example 1200 hits for a download, 1000 incomplete requests, 200 visitors and perhaps 900Mb of data transferred.

How can I see which people actually completed the download and how many could not?

And once we do that, how can we figure out why they could not complete?

Thanks for any advice in advance

IanS
7-5-07, 07:08 AM
What is the size of the file being downloaded? How long is it taking? What method/script is being used?

Your logs from OPS may help you determine the answers to the questions you pose.

tpoynton
7-5-07, 01:47 PM
I suspect the 60 second limit on script-based downloads...

YvetteKuhns
7-5-07, 04:20 PM
These links may interest you.

Make the download of large files with PHP (and lighty) very easy (http://blog.thinkphp.de/archives/136-Make-the-download-of-large-files-with-PHP-and-lighty-very-easy.html)

Freeware PHP script for splitting files online (on your Web site). (http://www.freebyte.com/hjsplit/)

What's new in PHP V5.2: Tracking file upload progress (http://www.ibm.com/developerworks/opensource/library/os-php-v525/)