View Full Version : Smokin' since the upgrade....
Render time: 72.6108 second(s); 63.2159 of that for queries. DB queries: 76. Memory Usage: 7,166kb
Last night I had 60 people viewing my site at once and it ran perfectly. This morning I have 2 people viewing my site and it's about as useful as a paperweight. Scratch that....a paperweight is more useful. I would host the thing on my home PC if I could but I only have 45kbps upstream bandwidth. Anyone know a company that JUST provides MYSQL hosting?
Yeah, if you find out, let me know.
It's just crappy right now. Most modern sites with any sort of content use a DB. DB's stink here on PowWeb and have for some time. Sites I have here without any DB connections are blazing fast. :(
BlueSite
9-24-07, 02:20 PM
my site is slow as a snail and has been for about 2 days...so slow its not even worth waiting for it to load for me. i can imagine that no guests would want to wait for it to open. powweb has, in my view, been a pretty poor host overall. especially since its too on again, off again. stuff runs well and everything is fast, but its cyclical and the good times are in very short spurts for me.
i just renewed for a yr...im wishing i would have kept doing the research i kept telling myself id do on other hosts. (sigh)
Anyone know a company that JUST provides MYSQL hosting?
If you want optimum speed, you would not have a database server far removed from a HTTP server. While this may only be a difference of milliseconds, you should want a host that offers both HTTP and MySQL hosting from the same location.
It is difficult to report problems to Powweb when the problem is sporadic. By the time they check your site, they may find that it is running well. To get a clear view of the scope of MySQL issues, consider employing a website monitoring service that pings your site periodically. You can get a free service from http://internetsupervision.com and http://www.internetseer.com
Here's what I have seen with one of my sites on Powweb:
July, 2007 100.00 % uptime
August, 2007 99.59 % uptime
September, 2007 (to date) 94.81 % uptime
The trend is not promising, especially since the MySQL 5 upgrade was supposed to fix things. Before anyone supposes that the low uptime for September was because of the downtime required to switch from MySQL 4 to 5, consider my statistics for today: 92.31% uptime. My MySQL 4 to 5 upgrade for this particular account happened some time ago.
I am certain that all these statistics are optimistic. I recall having problems in July. The monitoring service may consider a site down if a page does not render in a set time period. Even if a page takes 59 seconds to render, the monitoring service may think the site is fine. I believe other host monitoring services (some paid) will give better details about page loading times.
EDIT: Does anyone notice there is no 99% uptime claims on powweb.com anymore? The only reference that I could find is here:
http://www.powweb.com/powweb/pop_tour.bml?step=2
Does anyone feel embarrassed about downtime? I do.
I left powweb briefly for <<removed competitor>> a while back and wasn't pleased. <<removed competitor>>, just like powweb, makes the same huge bandwidth offer and the huge data storage space, and "unlimited" sql databaces. Well, there are limits. <<removed competitor>> said my site was using a whopping 1% CPU and 9% memory on their shared server, and that was just too much. Nowhere did they mention CPU and memory limits. Furthermore, they yanked my site...just took it down...and would not allow me to put it back online. They said I needed a dedicated server for $1,000+ a year. I told them they needed to provide me with the service I signed up for. I had to leave them because they would not host my site at all. They offered a partial refund.
Please, we don't need to hear details about problems with other hosts, there are enough here at Powweb. Please remember the forum policy of not naming names of competitors or support staff.
Sorry....I was just pointing out things could be worse.
Please remember the forum policy of not naming names of competitors or support staff.
Is this posted online somewhere that we can reference or are we making it up as we go along? All I could find was this:
http://forum.powweb.com/faq.php?faq=vb_board_usage#faq_new_faq_item
From the Terms of Forum Use:
- The owners of the PowWeb community forums retain the right to remove, edit, move or close any thread for any reason, and to suspend or ban any user at their discretion. Access to the community forums is not guaranteed to any user or hosting client. Additionally, Intentional disruption of these forums is a violation of PowWeb policy, and could lead to hosting account cancellation.
I'm not making it up as we go along but there is no FAQ about the forum policies.
I think it comes under the general:
The owners of the PowWeb community forums retain the right to remove, edit, move or close any thread for any reason with the ability to do the removing allocated to the mods.
Since the move from Legacy it has been the policy here. It wasn't an issue before, it is now.
I'm not making it up as we go along but there is no FAQ about the forum policies.
Why not? Why does a moderator have to repeatedly state that competitor names and staff names cannot be used in posts? Aren't you tired of reminding folks about an unwritten rule? What logic prevents this from being officially noted in the forum policy?
This is the same kind of lunacy employed by Powweb in regard to MySQL 'abuse'. Set the ground rules up front and you won't have to waste so much time putting out fires that could have been prevented. It is no wonder Powweb is having problems.
How many people actually READ the rules when they join up on a forum? Why waste time on something that most will not even read? It's in the rules yet someone seemed to miss it.
We continually state it because people continually do it even AFTER we've edited a post.
Why not? Why does a moderator have to repeatedly state that competitor names and staff names cannot be used in posts? Aren't you tired of reminding folks about an unwritten rule? What logic prevents this from being officially noted in the forum policy?
I'm not aware that many of the forum policy guidelines are explicitly spelled out. They are posted in a private area. Mods don't make the guidelines and never have. And yes, we do get tired sometimes of changing the staff names and competitor names and reminding others about the guidelines. These guidelines and policies have been posted enough times when the names are changed or removed that anyone who is a regular knows anyway. Newcomers sharp find out.
EDIT: DOC beat me to it again - but only 'cause I wrote more!
How many people actually READ the rules when they join up on a forum?
I do.
I'm a member of several forums. No other forum that I use prevents discussion of competitors. Powweb has positioned itself so that it has little to fear in discount shared hosting competition. Seriously, aside from the insane MySQL issues, is there really a better host for the price than Powweb? Why would they be afraid of open discussion about hosting?
I digress. I'm not debating the inability for us to post competitors' names. I am simply noting the lunacy of Powweb to keep private limits hidden from the public, both in terms of what users can post in a forum, and how many MySQL resources that they can actually use.
Powweb could cure its ills if it was honest about its services. My uptime is slipping even further since my previous post. I just received a response on my tech support issue that indicated that Powweb is still having trouble weeding out MySQL 'abusers' even after the MySQL 5 upgrade. Wasn't better resource monitoring the point of the MySQL upgrade?
Save us all some trouble. Post limits!
I do as well. Just to see if I can stand the rules they publish.
I have no problem with the limits being published and neither do others. However, the competition don't post their limits so Powweb isn't about to admit to limits that no-one else publicly names. They have them, competitors have them but no-one publishes them!
I always read them too and the ToS before joining and/or subscribing.
(I also read court decisions. I like the legalese.)
This thread seems to be off topic in a big way - naughty people, slapped wrists for the two moderators (especially hard slaps!) Ouch!
(I also read court decisions. I like the legalese.)
The irony is not lost. You're in Division, with a medical-ish name.
It's been noticed how many latin disease names often literally mean "unspecified we don't know what it is." and "mysterious condition of unknown cause."
I once had a friend who was in the hospital with "what the hey can we do about it," and they had him hooked up to the "we don't know either, but it's $1000 a day." machine.
Render time: 72.6108 second(s); 63.2159 of that for queries. DB queries: 76. Memory Usage: 7,166kb
Last night I had 60 people viewing my site at once and it ran perfectly. This morning I have 2 people viewing my site and it's about as useful as a paperweight. Scratch that....a paperweight is more useful. I would host the thing on my home PC if I could but I only have 45kbps upstream bandwidth. Anyone know a company that JUST provides MYSQL hosting?
I'am also looking for MySQL hosting.
I have 4 sites by powweb. But, noone is good working.
My sites are slow and i get errors:
Could not connect: User XXXXX already has more than 'max_user_connections' active connections
or
Unable to connect database
or
500 error
Sites without DB connections are fast!
Since the upgrade my site lags at different times through out the day. I keep calling and nothing seems to get done. At the time I am talking to the rep they say yes it is slow and will turn it over to tech support. Then I get an email next day from tech support that the site worked fine for them.
YvetteKuhns
9-27-07, 09:29 AM
I had an email for support who looked at a website after I changed the code for an alternate solution. Then they said the links worked fine. All calls to tech support for two months proved that the phone support replicated my problem. They just wait for us to make a change, give up or leave.
I would prefer an honest answer. "I am sorry for the inconvenience. We do acknowledge your problem and we are working to correct it. We don't have an estimated time of completion, but we will post an announcement to report our progess." That is much better than "It works for me." or "You should clear your cache.".
We all know there are problems with MySQL connections. You (support) aren't fooling anyone.
dmacminn
9-27-07, 12:02 PM
The change to MySQL 5 addresses one big issue -- the ability of some sites to grab 20,30,40 connections ... that issue, for the most part is gone -- as you will note some people now get a connection error (exceeded max connections) instead.
The ability to locate accounts causing issues is also improved with MySQL Version 5 -- the metrics are just better ....
But, many (maybe even most) cases where we have a website/job monopolizing resources, it is not someone who "intended" to do that -- they made a change that had unintended consequences, or added a new report, or maybe their website got a burst of traffic, or they got hacked ....
so, there are lots of sources for these kinds of issues...
So, overall:
The 40 connection issue just can't happen any more -- (you get the error instead, now)
other issues still can, but the changes make it easier and quicker to spot these and have NetOps get the suspensions out and so get things back up to normal more quickly.
And, while those you have a MySQL only site (CMS, etc.) are probably seeing the tests fail .. the platform/webserver performance is remaining highly available ... other than the odd DDoS issue which impacts "getting" to the site, the rest of the infrastructure is staying very stable...
That being said ... there are MySQL servers which are receiving far fewer reports of slowness -- did you notice that not all the MySQL servers are getting daily posts at this point? that's not to say the MySQL issues is fixed, but overall the servers are on a more even keel .... so, for those using MySQL extensively, its somewhat improved, but not necessarily adequate for some MySQL-driven sites.
YvetteKuhns
9-27-07, 12:45 PM
The websites I manage on PowWeb all have been doing okay most of the time since before the migration. They survived everything and some clients notice their pages loading faster. But none of these sites are forums, blogs or high traffic shopping carts.
Many people will say things are the same or even better. Some will not. While I am glad none of my sites are having problems, I will still complain until everyone's sites are doing better. I can't host all of my clients here, because the limitations on MySQL are unacceptable.
Another host allows 70 connections, not just 10, so I am working with them (for now) for the client with Zen Cart. They advertise in magazines and on television, so they expect increased traffic.
I am talking about one website per account. People trying to host more than one database driven website or script on an account will probably have more problems, especially if they share resources.
The 40 connection issue just can't happen any more -- (you get the error instead, now)
Are you saying that if you handle requests faster, we should be able to live with only 10 connections at one time, because it will occur less often?
gatemaster
9-27-07, 02:52 PM
I have joined MYSQL since the beginning of this year. I was very happy until i started to use MySQL. :(
MySQL has been a problem since the beginning and i never was ok. Well i was ok with speed for 2 weeks and then the problem rises again. My site depends on hits and i don't think my users would like to wait for 5 minutes for a page to come up! :mad:
Sometimes yes, it take 5 minutes to come up... or a nice message with http timeout comes up.
Totally unhappy with MySQL and tempted to change hosting. Sorry for this but I cannot go on like this... Hope you fix the problem ONCE And FOR ALL! and hoping to change my mind. And please don't give me the usual BS, there is a problem or clear your history/cookies/your site has a lot of images... PLEASE! the problem is MySQL! :mad:
I only host 1 site using MySQL and honestly this is unacceptable. I know it's a shared connection... but come on! My site is on computer gaming news... and i always loose a lot of hits because my site is down for massive speed problems on MySQL!
Read the post above by dmacminn regarding the MySQL issue and also others posted about the forum.
Once again, this is a customer to customer forum and making demands that things be fixed or you'll leave are pretty futile. You are preaching to the choir.
teddybear69
9-27-07, 05:09 PM
Most people get tired or reporting the outages, such as myself. 16 times I reported them to no avail. Now I'm being told they're upgrading their existing servers and adding new servers and that we'll be back to normal in 1-3 weeks. Hard to believe with all the smoke they've been blowing up my backside for over 3 weeks.
YvetteKuhns
9-27-07, 05:36 PM
You don't have to report MySQL outages anymore. They already know MySQL connections aren't working. They probably don't want us to click (links to everyone's websites) and complain (about the websites not loading) on the forum so much. We are all just crying in our beer (or other beverage) while we share our problems.
Then I get an email next day from tech support that the site worked fine for them.
Get yourself hooked up with a free site monitoring service (mentioned above) so that you can see for yourself (and share with Powweb support) how many times your site is down.
Today I am at 76.71 % uptime. The current week I have been up for 84.60 %. It is getting worse as time goes on. My only site visitor is the monitoring service! I am not a high traffic site. Nor do I have a lot of queries running to render a page.
for those using MySQL extensively, its somewhat improved, but not necessarily adequate for some MySQL-driven sites.
So why is Powweb still advertising MySQL-driven sites if it cannot deliver such a service to its customers? Why does powweb.com's homepage say that I can run any of a number of MySQL-powered CMS's from InstallCentral?
We are all just crying in our beer (or other beverage) while we share our problems.
The discussion here is not futile. While the message may not be sent directly to Powweb, potential customers see our rants and think twice about Powweb if they want MySQL services.
YvetteKuhns
9-27-07, 06:11 PM
So why is Powweb still advertising MySQL-driven sites if it cannot deliver such a service to its customers? Why does powweb.com's homepage say that I can run any of a number of MySQL-powered CMS's from InstallCentral?
I said this in many threads.
The discussion here is not futile. While the message may not be sent directly to Powweb, potential customers see our rants and think twice about Powweb if they want MySQL services.
I agree. I got in trouble again for my rants. People must wonder why I complain while my sites work. That is for three reasons.
One: It could have been one of my sites.
Two: I can't visit other people's websites hosted here.
Three: We pay for a service that guarantees 99% uptime and expect the web host to keep their side of the agreement in ToS.
guarantees 99% uptime
I see no record of this uptime promise/guarantee/guideline anymore.
YvetteKuhns
9-27-07, 06:38 PM
I see no record of this uptime promise/guarantee/guideline anymore.
No fair! This guarantee was there when we paid for services. They would sell you a car that runs, then remove the motor.
Hang on a moment!
Many have complained about them not meeting the standard they set themselves.
Many have suggested that the claim be removed if they can't meet the standard.
Now that they've removed the claim you're complaining.... Is that a reasonable step to take? Until the Uptime levels improve it seems reasonable to me that they should remove the claim!
YvetteKuhns
9-27-07, 06:55 PM
Until the Uptime levels improve it seems reasonable to me that they should remove the claim!
Agreed.
If I buy a car and then the dealer no longer offers tires, could they take mine back? :confused:
And unless the 99% uptime was promised to you in the ToS that you agreed to, it's nothing more than sales puffery.
YvetteKuhns
9-27-07, 07:06 PM
I don't like it when people make empty promises. I don't like it when things don't work like they should. And I really don't like when I don't get what I paid for.
The people in marketing should go into politics. :p
All I know is that I have not added or changed anything on our clubs forum for a long time. Since the upgrade our site lags through out the day. I am on it daily at least 10 times a day to filter out the users who try to log in to spam our site and more then half the times I try to get on I can't or it takes forever. The forum doesn't get a lot of people on it at one time and now less then ever because they duck out when it is slow.
gatemaster
9-28-07, 02:41 AM
Well Don't Get Me Wrong... I am very happy with Powweb and All The Services... Except MySQL.
I was referred to join with Powweb from a friend who was very happy with the service and since my site is all about computer video games, I have to be very fast in posting articles and catch as many hits as I can possible catch.
I can accept to have a downtime of 1 or 2 hours... OK I can accept that... but When I have the website Down for More Then 5 Hours.... Well I Don't Think it's 99.9% uptime. And Honestly I Respect Other People Who Say It's Not Fair That They Removed It From The Powweb Site. :mad:
I Fully Agree! I have Joined Powweb When There Was The 99.9% Uptime! I demand To Have 99.9% if Powweb Have Stated It! It Un-Ethical to Promise Something... Get subscriptions, Get People to Pay... and then remove the promise. :mad:
I am getting a bad name because my site is down for a very long time. As I told you before... 1 or 2 hours are acceptable... but more NO.
Thanks, and I hope Powweb does somthing about it.
The uptime does not apply to your site but to all equipment across the PowWeb network.
One rep explained it as not enough sql servers and too much traffice. She said they were going to be adding more but couldn't give me an idea as to when they would be doing it. This all started for my site after the upgrade which I was told would make things better, now they are horrible.
YvetteKuhns
9-28-07, 09:04 AM
One rep explained it as not enough sql servers and too much traffic
That isn't quite right. There are too many database connections trying to be processed at one time. PowWeb wanted to increase the speed of the CGI servers that process the php, Perl, CGI scripts that connect to the databases. When they did that, they created another problem.
Now all of those database connections are failing as they wait for an open connection. I used the analogy in another thread that it is like watching a rush of people trying to fit through a doorway where only ten people can get through it at a time. But there could be hundreds of people trying to go through that doorway at that moment.
Or think of a traffic jam. When there is less traffic, cars can go at a nice pace. When there is more traffic, it takes longer to get somewhere as you wait for your turn.
Another unexpected problem is the new MySQL setup itself with the Information Schema tables. They have been slow with so much overhead. I keep reminding people to optimize their databases, but like defragmenting your hard drive, you shouldn't have to do that every day.
Just know that this problem is occurring on other shared servers, so for anyone who considers moving, you may get lucky or you may see the same thing elsewhere. I can say this from experience.
dmacminn
9-28-07, 10:21 AM
And, once again, in large part Yvette's analogy of the narrow doorway (a bottleneck!) is quite correct.
There are load issues, caused when connections are exhausted, occasionally some issues with overall high load (high queries), even though no particular site is doing anything weird -- tho these are few, and some other circumstances related to some queries getting stalled as they wait for the data to be streamed back out of the server ...
all these conspire to make the system slow and/or stall for periods...
And, when we tried dividing the load down by splitting it in two, that didn't solve the problem, although it would certainly remove some of the peak slowness events at double the cost.... the question is, do you double the cost to get less than double the performance ... or do you take a different tack to work on the underlying issue (data throughput, etc.) rather than simply spread the problem around ....
The MySQL Version 5 has helped .. it has definitely taken a whole class of slowdown issues (the 30-40 connections per user) off the table ... which drops the number of reports/incidents significantly and lets Network Operations/Engineering concentrate on some additional strategies ... its also giving far more granular control and metrics to NetOps.
I don't have any additional comment on the "adding more servers" issue or the timeline for that; I do expect that will happen, as Powweb continues to grow ... but, there are intervening circumstances that have to change/improve before that becomes a possibility .... since, however, I believe that it is a eventuality rather than just merely a possibility, I would encourage everyone to make sure you have your scripts/applications ready by updating to use the <username>.powwebmysql.com database host addressing, in preference to older numbered server method; that will free your MySQL host server to change (transparently to your scripts), when that becomes an option.
YvetteKuhns
9-28-07, 10:48 AM
I don't have any additional comment on the "adding more servers" issue or the timeline for that; I do expect that will happen, as Powweb continues to grow ... ... since, however, I believe that it is a eventuality rather than just merely a possibility,
If there are too many people trying to get in one doorway, make another doorway. Then half can go to one doorway while the other half goes to the other. It like like opening a new cashier's line at the grocery store! ;)
I would encourage everyone to make sure you have your scripts/applications ready by updating to use the <username>.powwebmysql.com database host addressing, in preference to older numbered server method; that will free your MySQL host server to change (transparently to your scripts), when that becomes an option.
For the customer: Change name to easily change servers without changing scripts in the future.
For the web host: Change name to identify and disable scripts that are interfering with the server.
But you can't just hack another doorway. There are building permits to be issued, bids to be submitted, paperwork to filled out and filed, inspectors to be bribed. :D
YvetteKuhns
9-28-07, 11:55 AM
Doc, don't remind me. My township wants to know if we replace a door inside the house! Any improvement that costs $250 requires a permit. We try not to go over that amount each week. ;)
Then only buy $249.99 worth of parts for an improvement. :D
YvetteKuhns
9-28-07, 12:45 PM
The township said that includes labor, so that's right, we only count parts. We aren't allowed to say I spent $50 when I used the $100 gift card my parents gave me. It still counts as $150 towards supplies.
And since you do the work yourself, you can work cheap! :)
YvetteKuhns
9-28-07, 12:57 PM
You know me. My favorite words are CHEAP and FREE. ;)
Fazeshift
9-28-07, 01:17 PM
Just to echo the thoughts of many others here...
I have not seen much (if any) improvement following the "upgrade." Any content on my site that requires SQL DB use is still crap-tastically slow or non-functional. My coppermine photo gallery times out, 500 errors, or reset connection.
gatemaster
9-28-07, 01:28 PM
Well, Honestly... if someone pays to have a service... then it's his right to have it! As i said before... an hour downtime i can cope with it... but come on... yesterday i spent 7 hours waiting for the damn mysql service to come back. It's impossible to work in this state.
I demand that at least... the very unhappy users get a refund and if they want host with another hosting company.
Note: I was very happy and recommended by a friend to join Powweb. Only this mySQL thing is getting LITERALLY on my nerves. I hope that someone from Powweb sees this and takes action. Thank you
Puffery? Funny guy. I prefer the more accurately descriptive word "Thievery."
YvetteKuhns
9-28-07, 02:38 PM
it's nothing more than sales puffery.
Around here, we call it bull $htt. Sorry.
I hope that someone from Powweb sees this and takes action. Thank you
In the grand scheme of things, it is much easier to move your site to a new host than to expect any improvement here anytime soon. My unanswered MySQL support ticket is still sitting there from June. If you only have one site, moving is no big deal. The short downtime when the DNS changes to the new host will be no concern when compared to the downtime of just sitting here. Some of us have many many sites here and have also recommended Powweb to clients. It is a little more painful for us to move everything.
rsilva708
9-28-07, 03:33 PM
my PHP sites that need the DB to function are near nonfuntional right now, they almost always time out. This hosting plan is almost useless to me.
Some of us have many many sites here and have also recommended Powweb to clients. It is a little more painful for us to move everything.
...not to mention the horrible sense of betrayal experienced for having been hopeful, and then duped, and then hopeful, and then duped.
To me, it's not the move to a new host, and it's not the cost.
It's about whether or not thieves will be allowed to absorb a percentage of the world's good quality small hosts and then IPO sucessfully.
My prediction is instead, the pirates will file bankruptcy- citing market downtrends, increased costs of financing, heightened competition, and Asian markets interference.
People need to be reminded that the only way to be successful is to offer a good product at a fair price over a long period of time. In every age, in every place, Pirates always meet the same end.
jeff1022
9-28-07, 04:02 PM
And unless the 99% uptime was promised to you in the ToS that you agreed to, it's nothing more than sales puffery.
Heh heh...a lot of that going on around here eh Doc? I'm waiting for them to start bragging about great 24/7 customer support. I just hope I'm not drinking anything when I see it....my keyboard will be doomed ;)
YvetteKuhns
9-28-07, 04:25 PM
I'm waiting for them to start bragging about great 24/7 customer support.
Now wait a minute. I almost always get great PHONE support. Canadian support was always great. The Manila people have improved, but I have trouble hearing and understanding them. EMAIL support is another matter.
My prediction is instead, the pirates will file bankruptcy
I doubt that very much. The ownership group buy other hosting companies. If you leave PowWeb, you may be moving to another web host that they may buy. That is what happens with bank loans. I get a loan from someone I trust and they sell it to another company who screws up my account.
the horrible sense of betrayal experienced for having been hopeful, and then duped, and then hopeful, and then duped.
This is the worst. We don't want lies or empty promises. We want good service, good support and honest answers. No one expects 100% uptime. We want to be treated fairly. Treat people the way you want to be treated.
I still believe in some of the staff. There are a few people who really shine. We should start a thread for them. But for now, we are concerned with the ongoing problems with no idea of when resolution may come, if ever.
jeff1022
9-28-07, 04:36 PM
I was just referring to the fact that every time I have either chatted with them or submitted a ticket I get the same cereal box answer from them. On one ticket the tech replied back to me that my domain loaded fine for him. He didn't even refer to the site I stated was having the problem!
He referred to a site where I have a single, very very small html page, there pretty much saying I haven't done anything with the domain. For the love of God, I would hope that thing would load!
YvetteKuhns
9-28-07, 04:40 PM
He didn't even refer to the site I stated was having the problem!
Yeah, I know how that is. I make the support people repeat after me and describe things to be sure we are on the same page.
hello
sorry for my english, (i'm dutch)
in the begining when take an account by powweb. i get a lot errors , and i was thinking also about the msql issue.(ok its going a little slow than other server where i work on)
but the errors i get was not about the msql, but the memory showing up in the errors.
my pages or verry slow,
so the first page whitout the code a past i get these results
loading : 0.9804 sec -- 14 queries
whit the memory code i past in the configure php file's i get these results.
loading : 0.1151 sec -- 14 queries
so i refresch the same page 5 x , whit and whitout the memory code
whitout : 0.8 to 1.0 sec
whit code : 0.02 to 0.2
so if you see , its a lot of memory you lose. (and thats speed ).
and if powweb should raise the memory settings in the ini file. a lot of problems should be fixed for everyone.
for the rest i dont have complains, and i just buy it a few months ago for 2 years.
so i will see after 2 years.
RE: Phoning/Calling tech support...
The one time I called tech support was during the transition from old Powweb. I was reporting that another customer's account had been hacked and an iframe exploit was dropped on the index.html page. The support person did not even have access to view the page that had been hacked. I think their role is simply to take messages and read from a script. One might as well use the web interface for that.
At this point, whether the phone support staff has been enabled with better capabilities or not, I am reluctant to bother them. Support tickets entered online are more for recording instances of MySQL trouble. The realization has come that support is no help but we can at least document our troubles in tickets.
I feel sorry for phone support personnel.
YvetteKuhns
9-28-07, 06:11 PM
powweb should raise the memory settings in the ini file
You can log into OPS and change it yourself! Well, you could before they changed the control panel. Where did that go?
YvetteKuhns
9-28-07, 06:15 PM
Freakin' people change the links and hide stuff. Okay, go here to view and/or change php.ini (http://ops.powweb.com/member/cgiManagement/PHPplus.bml).
i dont find it, maybe you find it. so then i dont have to work whit seconds code.
Edit:
i was to late , thanks in advance.
greetings
YvetteKuhns
9-28-07, 06:34 PM
I posted in the thread about the new control panel to let them know that I am not happy. Now Joshua isn't happy, because I complained. But I have been managing accounts here for years and I knew how to find that link a few days ago.
Please join in the conversation about the new control panel. If you can't find things, tell them. They think I am just a grumpy old fart who doesn't like change. I am, but I like to find things quickly. Now it is like shopping in a new store. Maybe they think we will buy other things while we shop for the items we need. :rolleyes:
sanshay, welcome to the forum. Normally, I am nice and helpful, but I had a crazy week. If you need anything else, just ask. ;)
sesardelaisla
9-28-07, 07:01 PM
After a few weeks of high speed, again, MySQL is going extremely sloooooowwwww...
sanshay, welcome to the forum. Normally, I am nice and helpful, but I had a crazy week. If you need anything else, just ask. ;)
thank you yvette
so after another search i came to somthing new about the msql server.
whe have a hosting by powweb also the msql assume to be on powweb.
but my script tells me that the msql data is hosted on server from bizland.net and not on powweb.com
some moderator can explain a little what this is.??
is bizland.net the same company as powweb.com whit just two different web names.
or is it 2 different servers.
if its diffirent, thats explain the msql problem. because i see that bizland is our msql server.
problem i guess for msql , is on the server from bizland and not from powweb.if they are different company.
also they have same hosting packages, but powweb gives 75msql databases and bizland only 10. (verry strange)
also the site from bizland run faster than powweb. and the ops is also the same.!!!
like sombody said here, i should looking for only a msql server, not nessecarry, lol i think if i'm correct, we have al differnt here.
hope to get some anwers here.
greetings
Vistronic
9-29-07, 01:17 AM
Hello having spent much of my design time in wordpress for many years its hard for me to express my disapointment in the current service. The mysql during primetime is super slow at random. I get errors I never got before. Its like going back to windows 95 or 3.1 with 8meg of ram or a dialup. If this keeps up its taking all the fun out of it.
HugeCanoni
9-29-07, 02:21 AM
Instead of spending their time implementing a "new" control panel view with flashy new colorful kindergarten icons, they should be directing ALL of their resources to fix the problem that has been plaguing their loyal customers for almost a year now.
Customers should be held accountable for bad/bloated scripts and installs but thats where it ends. The rest is up to the host. How long does it take to fix a problem? How many other businesses take a year to fix a serious problem when their customers are depending on their services (which they paid for) to work. I'd be fired if I had a job to do and it took me over 8 months and it still wasn't fixed. I'm willing to bet my mortgage that you would too.
We've all been patient. We've all had to listen to people suggesting its partly our fault. We've all had to experience the horrifically unacceptable downtimes. Now its time for them to fix this damn problem and stop trying to sugarcoat it with add-ons that are only fooling the most naive consumers.
I dont care how many other hosts are having similar problems. I don't care how many doors their are or why we are even having this problem. Thats not my job to care. My job is to get what I paid for, and as far as I'm concerned, we've all been getting robbed for far too long.
JUST FIX IT!
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