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Marro
4-23-08, 06:47 PM
Is it normal to get 50 kb/sec transfer speeds on the http and ftp?? I'm normally getting 2mb/sec on other servers. 40x slower!! Talked to customer support to be told that "servers are functioning normally". I was told that the problem must be on my side. I could believe that, if other people I talked to, most of which I referred to PowWeb, have the same problem. This is crap and not acceptable. Does anyone have any suggestions? Know of reliable fast file servers?

Thanks,

Marro

IanS
4-23-08, 07:38 PM
We don't discuss other web hosts on this forum so suggestions, if made, will be removed.

Did you, and the others, try a tracert to see if there was a bottleneck en route. Frequently it has been seen that one particular routing has a problem, especially if trying to access via the same ISP or same area of the world. (Simply north/south/east/west of Boston!)

Marro
4-23-08, 07:48 PM
Here it is:


1 <1 ms <1 ms <1 ms 10.7.0.252
2 <1 ms <1 ms <1 ms 10.7.65.2
3 1 ms 1 ms 1 ms 12.146.141.1
4 5 ms 4 ms 4 ms 12.126.36.69
5 3 ms 3 ms 3 ms tbr1.sffca.ip.att.net [12.123.13.118]
6 11 ms 11 ms 13 ms tbr2.sffca.ip.att.net [12.122.11.81]
7 3 ms 3 ms 3 ms 12.122.86.185
8 5 ms 5 ms 5 ms 192.205.34.34
9 117 ms 6 ms 55 ms te3-1.mpd01.sjc03.atlas.cogentco.com [154.54.6.8
5]
10 5 ms 5 ms 5 ms vl3498.ccr02.sjc01.atlas.cogentco.com [154.54.6.
233]
11 6 ms 7 ms 6 ms te3-3.ccr02.sfo01.atlas.cogentco.com [154.54.2.1
25]
12 48 ms 48 ms 49 ms te3-3.ccr02.mci01.atlas.cogentco.com [154.54.6.1
62]
13 53 ms 53 ms 53 ms te3-3.ccr02.ord01.atlas.cogentco.com [154.54.6.2
02]
14 78 ms 78 ms 79 ms te7-2.ccr02.bos01.atlas.cogentco.com [154.54.6.1
81]
15 81 ms 79 ms 79 ms gi0-2.na21.b006523-1.bos01.atlas.cogentco.com [6
6.28.5.214]
16 79 ms 85 ms 79 ms enduranceinternationalgroup.demarc.cogentco.com
[38.112.14.62]
17 80 ms 79 ms 83 ms 36.225.148.207.static.yourhostingaccount.com [20
7.148.225.36]
18 80 ms 79 ms 80 ms 65-254-250-101.yourhostingaccount.com [65.254.25
0.101]

IanS
4-23-08, 08:17 PM
Yep, when I do a tracert from here (other side of the big pond) the slowness on congento system shows up.

It's not your account, it's not Powweb servers - it's Congento again! (I get worse figures than you, and worse than normal for me!)