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Nags
2-20-09, 04:48 PM
I thought I would upgrade the Joomla portion of my website.

I clicked the upgrade button in the install central area, and after a short bit, I got a message stating that the upgrade failed because it could not connect to the database.

Prior to trying to upgrade, I was able to view the pages in question without problem.

Since that time, all I get is, "Database Error: Unable to connect to the database:Could not connect to MySQL".

I spoke to Customer Service and he stated that they are experiencing an issue with the database servers.

Now, I just don't feel right about this. It seems that it was an issue with the upgrade, and that's now why I can't access my webpage. Does anyone have thoughts or suggestions for me?

IanS
2-21-09, 10:29 AM
I have a few questions:
What is your domain name? What MySql server name are you using?
Was this an 'Instant Install' originally?

tpoynton
2-21-09, 03:32 PM
it appears to be an install central app; they support problems with installing/upgrading, so stay on them