Wordpress suddenly won't work [Archive]

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BlueSite

4-4-09, 04:21 PM

I use wordpress for a few blogs, but the past week I guess it must have been- it's all stopped working all of a sudden. When I go here
http://thebluesite.com/wordpress/wp-admin/
I get the 500 internal server error. Same when I try to access even the main page of the other blogs I have- http://thebluesite.com/videogames/ and one other one.

TheBlueSite.com is accessible, but it's the top of the domain, and the blog itself is set to show up at thebluesite.com.wordpress

I'm using mysql, I know, but I've no idea how to edit any of that or even check it outside of accessing thehttp://mysqladmin.powweb.com/mysqladmin/index.php page, but that's all too technical for me.

I haven't changed any settings, haven't changed any password- haven't even used the page in about 2 months. I was wondering whhy I was getting no comment alerts, so I checked it, and I suddenly can't access any of it.

Anyone have any idea where I should start looking for the problem? I updated wordpress a cpl of months ago to the newest version on thebluesite.com/wordpress (the other two blogs mentioned are older and haven't been used in a while at all), so I didn't update those yet.

I've had this sort of problem in the past- stuff will work fine, then it will suddenly not work at all, and there were no changes made on my end, so I'm not sure where to even begin.

Thanks in advance for any assistance if there is any!

tpoynton

4-4-09, 09:30 PM

You can try checking the error log (link in sig), and opening a support ticket.

BlueSite

4-5-09, 04:46 PM

Thanks for the info. I looked at the error log and it makes no sense to me. Over my head clearly.

I tried to do a support ticket, but it keeps showing an error saying I need to log in, tho I'm already logged in, so I've no idea. I'll keep trying.

Thanks again. Hopefully I can figure out what the deal is. It has tons of errors saying no file or directory found, yet it's all there in ftp and accessible via the respective urls (pics and such- the wordpress stuff DOES show an internal server error when I try to access any of it, but it shows up in the folders when I use ftp).

BlueSite

4-5-09, 04:49 PM

tpoynton

4-5-09, 05:47 PM

works for me; you can try chat perhaps

IanS

4-5-09, 07:16 PM

This is the error I get when I submit a support ticket...

The website declined to show this webpage
HTTP 403
Most likely causes:
This website requires you to log in.

What you can try:
Go back to the previous page.

More informationYou could try PM'ing the username and domain name to dbrazzell - he may visit and pick up the details. You could also try e-mailing support @ powweb.com and include username/domain name and explain you can't create a support ticket.

Dbrazzell

4-6-09, 12:04 PM

I took a look at your account and what happened was that someone had run "chmod -R 777" on your two wordpress directory's.

Im not sure why or how this happened. Its a horrible idea to do something like that.

Also our php implementation is smart enough to see things are 777 and abort.

I went ahead and fixed it enough so that your two sites work. However most of the files are still 777 permissions. What you will probably need to do is install a fresh copy of wordpress somewhere and then use it as example for what to set the various files and folders permissions to.