View Full Version : Webstats Out Of Service!!!!!
I would like to know if I will have to get used to webstats not working on my site!!!????
webstats down to me is as bad as website down!!!!!
what can we do about this!?
Is webstats service not from powweb? because powwebs works wonderfull, why doesn´t webstats also?
Regards all...
Ricardo.
If your WebStats dont run, try and remove the two lines in your webalizer.conf referring to DNS.
The reason webalizer stops running is due to your visitors IP's are either not resolvable or take so long to resolve, webalizer times out.
Again, we did NOT write this software, and are not responsible for its failing or shortcomings.
My webstats aren't working since Aug 31 either.
Starr wrote:
>Again, we did NOT write this software, and are not responsible for its failing or shortcomings.
It turns out that you are not responsible for what you are offering as one of your services in your advertising. It seems it would be better for customers if you explain in your advertising that you are not responsible for how webstats work.
My webstats worked fine for 1.5 months, then 9/1 was last time it worked. Very strange, very strange...
polygon wrote:
>My webstats worked fine for 1.5 months, then 9/1 was last time it worked. Very strange, very strange...
Be prepared that it's only the first time your webstats aren't working. For almost a year I have experienced about a dozen such "failings and shortcomings".
Let's keep in mind, people, that webstats is not part of the 'hosting' package but more of an additional complimentary service offered. Like the Resource and Help centers, those are complimentary.
Powweb admins have stated that they are in search of a more reliable and accurate webstats program. I trust they'll find one that won't just 'fill the gap' but one that will be around for a long time.
Patience, my friends :)
LET THE FORCE BE WITH US? thats not fair!
I need a good webstats service, as my site depends on statistics!
Hope there will be a solution for this, real soon!
Regards
Ricardo.
While I have been 99% happy with Powweb, Igor is correct in his statement that Poweeb DOES state that Webstats is provided. If they do not stand behind a product, then they should so state that. There's no difference to say that they don't stand behind the MySQL, or SSL or other promotional items.
From the powweb site promotion:
250 MB Storage 250 POP3 Email Accounts
Yourname.com Online Community
25 GB Transfer FrontPage 2002 Ext.
WebStats SSL, MySQL, PHP4
Member Operations 99.7% Uptime
24/7 FTP Access 2 Months FREE
Web-Based E-mail Plus More!!
MY stats stopped after the 9/1 update. Since a majority seem to have lost the operability at that point in time, I don't see a causal realtionship having anything to do with removing 2 lines referring to DNS. We all don't have the same IPs accessing our sites at the same time.
cinenganos
9-4-02, 02:54 AM
I'm also quite affected by the lack of stats, but that point is not correct, since the IPs vissiting have nothing to do with the resolution... a single IP can cause all the problems, and if that is somehow affecting the whole webserver, it will affect all the domains related to that webalizer process.
Also, the dates are not the same for all, I lost them in september (with no fails in august, but at least once a week missing day in june and july)...
I have suggested them (PW) to turn off the DNS resolution so at least we can have the hits, and then when they manage to solve it, we can agaoin have the countries, which at least in my site, tend not to vary too much in the top listings...
Anyway, I've been faffected too, and I'm not happy. I agree with the fact that it is their responsbaility (I mean, they do not write the apache software, or the PHP or the MySQL either and they use it, hence...)
Cheers,
September 4th, still no webstats!
Same here. I'm on Mercury, and my webstats report stopped updating stats on Sept. 1. The entire month of August was perfect, no problems at all, and then like magic it stopped working. Very strange.
I've set the DNS family line to 0 to disable updating the DNS cache file.. maybe that's it, maybe not. :(
I've turned webstats on and off, deleted the DNS lines, still NG....
cinenganos
9-4-02, 05:07 AM
Yes, my domain in SATURN has stats down too...
And yesterday I switched off the DNS, and today it had no effect, so that, I'm sorry, that also, didn't work out...
Anyone?
We're on comet server, no webstats either for September. I have 3 hits showing on the 1st (not a normal figure) then nothing up to present.
I'm gonna note something that does seem totally irrelevant, but who knows, maybe there's a connection. We use Actinic software to update listings on our site, the software normally uploads the entire catalog just fine, but yesterday has been going seriously wrong, numerous stops, timeouts and "address already in use: port 5001" (and other ports) errors. We're investigating with Actinic whether it's an issue with their software, but I thought I'd mention it on the offchance that it leads to some form of useful info.
cinenganos
9-4-02, 08:04 AM
the small figures are due to the fact that it begins at midnight, but you can actually have a visit or two (or a few ones) in that precise moment, and then the log has results for the day after the report, but only in the first minutes of it (the number of minutes it took to the stats to generate the page).
Same here ... 6 hits on September 1st, then nothing. I'm on Pluto. This surely can't be a coincidence that webalizer timed out for all of us on the same day?
This definately isn't the problem I experienced earlier in the year when my webalizer.current file was zero bytes. I deleted that file and everything worked fine.
I'm expecting a sudden bandwidth surge today, so I hope I can see my webstats soon.
I'am on located @ pluto!
Never had any problems with powweb since october 2001. But 2 days ago on 1 September, the webstats aint working anymore.
U will come up with a solutions in 2 days, i trust on it!
I wanted to run a comparison study on month to month stats - but since I can't get access to Septembers - then this is a mute point and I will have to do something else...
Harry Doldersum
9-4-02, 03:46 PM
All our webstats stopped updating on september 1st?
I'm sure that PW technicians are looking into it, but it would be helpful if some information about what's going on could be published on the forum?
For my site itself, webstats are hardly vital. But I would like to know what kind of traffic I'm getting on, say, a monthly basis...?
I hope the stats will be operational again soon.
Best regards,
Harry D.
I took 2 months to choose my hosting, previously It took me 3 years to get the info to build my site and actually make it real. The Idea is that this site, my site, http://www.bioinformacion.net its been created to give a place to biocientists, so...spanish speaking bioscientists would have a community were to get info related to their activities, fine. It is very very very important to me and my crew, to know where this people come from, when do they use the site, wich pages the see most, wich files do they download, whats the hot info, and whats the not very usefull one. This is a very big work we have been doing for the last three years and we need statistics to work properly so we can keep working properly!
When I choose powweb ( I always say this) I think I did the right choice...this forums are GREAT, very helpfull, I also had problems to pay with my credit card (I live in Argentine) and PW was very kind to me and helped me to solve that problem, the service is good, my site is been always on (we are checking with some other free services the availability of the site on line) there is nothing so far that makes me think "wrong choice", no, so....I´m 100% sure powweb will take the responsability as the always do ...also with this webstats problem, I also think you all people think the same way.
Cheer up, webstats will be back soon.
Regards
Ricardo
(sorry for my spelling mistakes, I dont remember have written this much before!)
rwfracing
9-4-02, 05:30 PM
My webstats are not working at all. Started on sept 1st also.
I cant find the file starr was talking about. Can someone tell me where it is at?
ritafetter
9-4-02, 05:56 PM
I'm on Saturn, and my Webstats have also not been updated since August 31.
It's interesting that I have two other sites using two different hosting services. Both of them also use Webalizer and the webstats are updating just fine.
I am on Pulsar. Web stats are also stuck at September 1st. If everyone's stats are stuck then what is the purpose of removing the two lines in your webalizer.conf referring to DNS entries? There is obviously a problem going on here that is beyond the DNS entries.
Your "webalyzer.conf" file should be located in your
etc directory.
However, others, including myself, have already tried to
remove the DNS lines and it had no effect.
This seems to me like a problem with the way powweb
has somthing set-up so we'll just have to wait until
they fix it.
Regards,
rwfracing
9-4-02, 08:52 PM
Thanks xclicks
twincitiesdi
9-5-02, 02:00 AM
I have been with PW since April 2001. They average about 97% up time, I have a watchdog sending me notices when any of my sites are down, and the webstats have never worked right when they worked at all.
I don't have much time to devote to my websites that are on PW these days so it only nominally pisses me off. I have several other websites that have never gone down, with a different host, but I pay for that service.
I know that they don't want to fix the webstats as the creator is only a click away. Look at the bottom of your webstats page on the left hand side. This is a link to the creator of these stats pages and it's free to PW. They could get him to fix them in 10 minutes if it was something they were intending to do but for over a year they have said they are working on it.
For several months now instead of lying to me they just say I should go buy a program or service if it's important to me. As with many of you they tried the same old tired story months ago that it isn't what I'm paying for that it's a free service with my hosting. Of course, 24/7 tech support that is still being advertised does not exist anymore either. I found out by sending an email with the response saying they would get back to me within 24 hours. So much for 24/7. This company is like a slum lord, they do only what they must and no more. I've known this for some time but the rent is cheap and the websites are only getting 5,000 to 16,000 unique visitors each month. If they do better then I'll invest in a real web host.
The last stats I got was August 27. This is frustrating since I contracted with a company to send me a guaranteed number of visits to my site and I won't even know if they are sending them!
September 5th and still no webstats...
We are working on a possible alternative...you will still not loose any statistics as long as you do not delete the access_log.
if and when the conversion to a new system does take place - why do you say we won't lose stat data? if your saying that then you must know what the stats are - or you accessed them...
in reality you can't guarantee that the stats will be there when the conversion is complete - it seems that a lot of statements have been thrown out the window lately regarding powweb service...
look I understand that stuff happens - but this little office angel is starting to get devilish and upset.
Kim
Kim if you will look in the cgi forum there is a conversation going on there about web stats, I just installed AWStats and it kept my data and read it you just have to set the current location of the file and the file name. Therefore I did not lose my stats. Perhaps it is because they are just log files being basicaly parsed out and into proper fields and then show as the data we are requesting. But if all the rest of the packages work like AWStats does then I think that would be the case you never lose the data less you reset it yourself.
Just MHO
Jim
barrikady
9-5-02, 10:18 AM
I have two sites hosted by PowWeb. One site is on the Pulsar server and the other site is on the Cepheid server. Webstats has ceased functioning on both sites since September 1.
Come on PowWeb, please get the stats up and running asap!
Thanks,
Barrikady
I have been unable to view my webstats since Aug 31 as well. I did turn them off yesterday and turned them on today and still not working. Since there are so many people with the same problem I don't believe it is a problem I can fix myself.
I do rely on my webstats - they are very important to me. Can someone advise.
I read where some people have done something with two lines in there DNS. Sorry, I don't know how to do that.
My site is on Venus server and webstats ceased on September 1st too. I like very much the service of Powweb and didn't have problems with Webalizer before, but I can't believe that a non resolving DNS caused this mess on September 1st for all users in all servers!!! May be I'm wrong but I really think we the users deserve a better explanation or an official announcement. As for the "we didn't write the program", I wonder if this can mean "we also don't know what's happening".
I contacted Powweb on Sept 1st via email when I noticed my
stats stopped working...
It is now Sept 5th and I have received no reply yet.
My webstats stopped 9/1/02
I've turned them "off" and "on"....
I've removed those 2 DNS lines.....
I've copied access_log to access_log.temp and told webalizer to use the temp file....
Nothing works!....
George wrote:
>As for the "we didn't write the program", I wonder if this can mean "we also don't know what's happening".
Absolutely.
The access_log is working, webstats is not working. This means that if you use any log based program, your stats will show:
Visit:
http://forum.powweb.com/showthread.php?s=&postid=49342
to see a list of proposed alternatives. There seema to be a higher vote for Awatats
nmsupplies,
I already have the best webstats program I have ever seen on my computer (Sawmill). But I need webstats every day and to use this program for analyzing my logs I need to download every day 10-15 MB log files. Because of that I use it once a week after downloading zipped log file.
Why on earth PW do not buy a good WEB BASED webstats package instead of very primitive and buggy Webalyzer? Even if they will pay $100 every month for license for that package, I think it would worth it.
Having the same problem. No more stats beginning the 1st. Seems to be a common problem.
Same here. No stats since 9/1 [Comet server].
I must say...this lack of responsibility by Powweb and the overall silence by them is really making me rethink moving to another host. I have vehemently defended Powweb in the face of a number of people who told me they hated them. Ive seen a number of real brutal threads on other messages boards about a lack of support and poor service. Up until now, I have taken it all in stride and considered myself lucky to have had very few problems.
But if this "It isnt our problem, we dont guarantee webstats" garbage is going to be spewed from Powweb, I will be looking elsewhere. This is TOTALLY unprofessional.
Spectre
Check out this announcement:
http://forum.powweb.com/showthread.php?s=&threadid=8560
Thank you for pointing me to that thread. At least I know something is being done or looked at. Thats ALOT better than what I was reading earlier....
Spectre
My webstats up dated 9/5/02 01:46PDT...This is much better then nothing, but it is the 6th, 01:53PDT....
kevinbhill
9-6-02, 10:04 AM
No stats for me since 8/31. I am about to purchase some banner ads, but until I have a way to check the effectiveness of them, I have to hold off. I'm sure there are other ways to do this, but the webstats provided by powweb were so easy it was sweet....
I'm patient, to a point.
Kevin
I don´t like the problem with webalizer, but for the rest of the service I have no major complaints.
If anyone is thinking about moving out due to this problem, trust me, you won't find out there another hosting service costing 7.77 a month, with all the features Powweb has and 25 gigabytes of monthly bandwith. We even have control over DNS, Cnames, MX Records, subdomains...
People out there don't let you change this. You must pay extra for it.
So, be careful before moving out due to this problem.
I prefer to let Powweb know we have a problem and give them reasonable time to fix it.
They surely want to don't have these type of problems. It doesn't help the business.
Remember this is their business, they live with this. I think they are as worried as we are. I honestly think the problem persists because they can't find a solution yet.
nglovrmike
9-6-02, 03:35 PM
My webstats worked fine from March until Aug 31st. Then nothing has shown up for Dec.
When you advertise something in your services offered for a price you ARE responsible for it functioning properly. If I buy a TV at best buy and it doesnt work, they do not have the option of saying " We didn't manufacture it so its your loss".
Change your package, add a disclaimer or whatever, but claiming that it is "not Powwebs responsiblity" is a cop out for an otherwise great service.
im out too, since 9/1/02
im on pluto server.
as incredibly important as the stats are to me (they help generate my income, more or less!) at least my site is up.
George wrote:
>I prefer to let Powweb know we have a problem and give them reasonable time to fix it.
What do you consider to be a reasonable time? Stats don't work already for a week. For this time I guess one can write a completely new webstats program. The absence of Webalyzer stats does not much trouble me since I have access to raw logs. What is worrying me is that PW stuff obviously do not have enough competence in what they are doing.
If it makes anyone feel better my stats haven't updated since July 12th. I don't look at them too often, only about once a month or so, first time that I noticed them not being up-to-date since I came to PowWeb early this year.
Now that there is a bandwidth monitoring in ops I don't really need much else myself. Hope they fix the stats though.
havenskate
9-7-02, 12:47 AM
Hi everyone..
My webstats on Havenskate.com (http://www.havenskate.com/) have also MAGICALLY stopped working since September. I first noticed when the numbers were extremely low and then it was like they just shut off. hah. i tried to resolve the problem, but I have had no luck.. I'm considering using another webstats program, but really.. the webalizer is pretty good and free.... I guess I'll try to get webalizer to work first...
Also my stats for country have never reported ANYTHING about where people are accessing the site from.. so that always confused me...
Anyway.. Check out my site.. it's a rollerblading informational site. Last month I got around 80000 hits. Peace..
-Jeff
I've installed awstats on my site recently and have been very impressed with it. Though I have not gotten the cron updates to work to update my stats automatically, I can always visit the site and do it manually.
If you wanna see the awstats program in use on my site still in development, check out http://www.stsf.net/cgi-bin/awstats/awstats.pl
Click the Update Now button if ya wanna see it update to the latest. Don't be impressed by the traffic though. Right now the site is not really even live. Content is still being developed. ;)
Maybe if ya like it, ya can use it till Webstats or it's replacement is put in place. What's REALLY nice is it uses ya existing week's log. So if ya wanna know how things have been since Monday, awstats will figure it out for ya and give ya the complete report since 12 am Sunday when the stats were generated.
Celebrated too soon! Last update 9/5.....
cinenganos
9-7-02, 07:36 AM
Looks like some customers (lime you or me) have had their stats manually run, but they're not working as a process, and hence you see the results when they updated, but they're down again...(or still)
havenskate
9-7-02, 04:42 PM
My awstats (http://www.havenskate.com/cgi-bin/awstats.pl)
Thanks RadioRob.. This AWstats is cool. A very good perl script. I think that PowWeb should look into to using it instead of Webalizer. blah...
I highly recommend AWstats for people who are sick of the troubles of webalizer.. The installation of AWstats is fairly straight-forward and simple. I just threw mine on and changed the config files really quick but i have it running ok now.. I may change some things about it, but it goes.. try the link above.. anyway
AWstats can update in real-time sort of.. it's really good.
check out the official awstats page by clicking here... (http://awstats.sourceforge.net)
peace
-Jeff
www.havenskate.com (http://www.havenskate.com)
So far my site is on line alone...no webstats, I took 20 minutes last week explaining wy webstats are so important to us, me and my crew.
There are some feelings I would like to share with you people...
1 I choose PW because in the package, webstast were included.
2 I guess that if the AWstats or what evere the name of that prog. is, is better than webstats, ok, PW make the arrange for ALL of us.
3 I got the PW package NOT to be learning to config the existing or new webstats service.
4 I dont even care what they have to do to fix this problem, its their bussines as someone, in his right, said before in this forum.
5 If they are not capable of fixing the problem, pay someone to do it better or get someone somehow.
6 WHAT WOULD HAPPENED TO OUR SITES IF THE PROBLEM WAS NOT STATISTICS BUT SERVER PROBLEM OR HARDWARE PROBLEM????
Im very sad about this, I really liked PW.
regards
Ricardo.
No problem. Looks good!
Glad to know the program is working well for ya. :) I may not be able to fix the problem, but at least I can try and help make it bearable. hehe
dude (I mean Robert Yates)
this AWSTATS (http://awstats.sourceforge.net/) is amaaaaaaaaaazing
it s even better that the crape webstats we used to have
DUDE!!
it's one of the best perl script ever seen
thanks!
SEb
:p
Can someone explain to me why not having webstats available would be anything more then just an irritation? I have seen several posts saying their site is useless without them. Just wondering.....
Getting depressed too as stats have stopped functioning since 1/9... :(
My stats have been down too! They went down on September 1st with only one visitor shown.
cessation
9-8-02, 02:46 AM
mine have been down since sep 01. powweb needs to convert to something else if webstats keeps doing this. i know they said they will but how long is it going to take? i finally got awstats installed but im not the only one here.
Coming up with a "permanent" solution to fixing the problem (even if it is replacing the program completely) takes some time.
PowWeb needs to research various programs to find what would best suit needs of customer, make sure it works on their server, and automate it to be implimented on EVERYONE'S site.
Not an easy task to do at all. And if they are wanting to use a home-grown solution (like OPS!), it still takes time as well to develop features, test for functionality, configure it, and deploy it.
Please don't expect an instant overnight fix... I don't think it's that simple or it would have happened a long time ago! :)
<hops off his soapbox>
SuperPiece.com
9-8-02, 02:59 AM
Hey RadioRob can you email me (webmaster@superpiece.com) and help me setup awstats?
Sept 8th, no webstats...........
Originally posted by havenskate
This AWstats is cool. A very good perl script.
havenskate,
Your awstats with the frameset is obviously v. 5. When I attempted to download that version, it said it was an alpha version and not very stable. So I used v. 4.1 instead, which works just fine, but I would prefer the frameset.
Did you find any instability with v 5? Also, I see it's not available in zip format as is v. 4.1. What did you use to decode or decompress the .tgz file of v. 5?
Havenstake uses indeed the version5, which seems very cool and even sweeter
but I m wondering how stable v5.0 is as Awstats (http://awstats.sourceforge.net/) says it s not yet ready
othwerwise, any Unzip software can unzip a TGZ file, for instance click here (http://www.winzip.com/)
I loooooooooooooove Awstats, I may now switch to V5.0, (even though the 4.1 is way enough for my needs)
cheers
SEb
http://www.granular.org
:p
Mail sent. :)
Anyone else who needs help with awstats too, feel free to holler. PMs are open and so are e-mail (webmaster@spacefleetnews.com).
havenskate
9-8-02, 02:07 PM
Yep. I'm using Version 5 of AWstats. It seems to work just fine so far, but I haven't been running it long enough to really tell you much. If I come across any bugs I'll try to remember to let you all know.. but I'm the type that likes to try beta stuff heh.. so i gave it a shot.
---------------------------
i realize this isn't exactly in the same conversation, BUT...
BTW, what do you all think of my website (http://www.havenskate.com) ? I am planning on making some changes soon so that the pages will be updated dynamically from a database maybe... I use SSI for some elements of my page right now, so i was thinking about having SSI run a buildpage thing in perl that I am going to code... Anyone who has some advice about this feel free to e-mail me (jeff@havenskate.com) ...
Also, I have noticed that on my OpenBSD box, Netscape doesn't seem to care about my font size=+1 commands in my html... hmm. i'm not sure what the deal is there.. any input? heh. anyways. thanks for any help.
Also... Last month I got over 80000 hits, so anyone that would like to donate some money in return for an advertisement to reach all these people.. let me know! (jeff@havenskate.com)...
Wow. i'm USING this forum in the wrong ways, eh? sorry. peace. =)
-Jeff
rpgrounds
9-8-02, 05:13 PM
My AWstats are all at 0. How do I get them to start counting?
There should be a link at the top of the page that says Update Stats. Click it. :)
rpgrounds
9-8-02, 05:17 PM
Nope, there's no link.
Originally posted by rpgrounds
Nope, there's no link. Could you send me a link to ya AWstats page? Let me see if I can take a peek at it and figure out whats happening. :)
open your awstats.conf....and go to:
# When this parameter is set to 1, AWStats add a button on report page to
# allow to "update" statistics from a web browser. Warning, when "update" is
# made from a browser, AWStats is ran as a CGI by the web server user defined
# in your web server (user "nobody" by default with Apache, "IUSR_XXX" with
# IIS), so the "DirData" directory and all already existing history files
# awstatsMMYYYY[.xxx].txt must be writable by this user. Change permissions if
# necessary to "Read/Write" (and "Modify" for Windows NTFS file systems).
# Warning: Update process can be long so you might experience "time out"
# browser errors if you don't launch AWStats enough frequently.
# When set to 0, update is only made when AWStats is ran from the command
# line interface (or a task scheduler).
# Possible values: 1 or 0
# Default: 0
#
AllowToUpdateStatsFromBrowser=0
Change this 0 to 1
rpgrounds
9-8-02, 05:25 PM
I clicked update and this is what I saw ...
"Error: Couldn't open server log file "/var/log/httpd/mylog.log" : No such file or directory
Setup ('/www/r/rpgrounds/cgi-bin/awstats.conf' file, web server or permissions) may be wrong.
See AWStats documentation in 'docs' directory for informations on how to setup awstats. "
open your awstats.conf and change:
/var/log/httpd/mylog.log
to
/www/r/rpgrounds/htdocs/logs/access_log
Find:
#-----------------------------------------------------------------------------
# MAIN SETUP SECTION (Required to make AWStats working)
#-----------------------------------------------------------------------------
# "LogFile" contains the web server logfile to analyze.
# Possible values: A full path, or a relative path from awstats.pl directory.
# Example: "/var/log/apache/access.log"
# Example: "../logs/mycombinedlog.log"
# You can also use tags in this filename if you need a dynamic file name
# depending on date or time (Replacement is made by AWStats at the beginning
# of its execution). This is available tags :
# %YYYY-n is replaced with 4 digits year we were n hours ago
# %YY-n is replaced with 2 digits year we were n hours ago
# %MM-n is replaced with month we were n hours ago
# %DD-n is replaced with day we were n hours ago
# %HH-n is replaced with hour we were n hours ago
# %NS-n is replaced with number of seconds at 00:00 since 1970
# %WM-n is replaced with the week number in month (1-5)
# %DW-n is replaced with the day number in week (1-7, 1=sunday)
# use n=24 if you need (1-7, 1=monday)
# Use 0 for n if you need current year, month, day, hour...
# Example: "/var/log/access_log.%YYYY-0%MM-0%DD-0.log"
# Example: "C:/WINNT/system32/LogFiles/W3SVC1/ex%YY-24%MM-24%DD-24.log"
# You can also use a pipe if log file come from a pipe.
# Example: "gzip -d </var/log/apache/access.log.gz |>"
#
LogFile="/var/log/httpd/mylog.log"
and change that last line to
LogFile="/www/u/username/logs/access_log"
/u/ should be the first letter of ya username and username should be ya username...
so mine would be....
LogFile="/www/s/spacefleetne/logs/access_log"
Neville,
I believe /www/r/rpgrounds/cgi-bin/awstats.conf should be
/www/r/rpgrounds/logs/access_log
It's looking for his log file... not the conf script if I remember correctly.
(If I'm wrong, smack me around and tell me to crawl back to my cave!!)
rpgrounds
9-8-02, 05:34 PM
Now I get this
"AWStats did not found any valid log lines that match your LogFormat parameter, in the 50th first non commented lines read of your log.
Your log file /www/r/rpgrounds/cgi-bin/awstats.conf must have a bad format or LogFormat parameter setup does not match this format.
Your LogFormat parameter is 1, this means each line in your log file need to have "combined log format" like this:
111.22.33.44 - - [10/Jan/2001:02:14:14 +0200] "GET / HTTP/1.1" 200 1234 "http://www.fromserver.com/from.htm" "Mozilla/4.0 (compatible; MSIE 5.01; Windows NT 5.0)"
And this is a sample of what AWStats found in your log (the record number 50 in your log):
# 4 = Apache or Squid native common log format (NCSA common log format)
Setup ('/www/r/rpgrounds/cgi-bin/awstats.conf' file, web server or permissions) may be wrong.
See AWStats documentation in 'docs' directory for informations on how to setup awstats. "
I tried changing my LogFormat to 2 but it gives me basically the same error.
::sigh:: Why can't anything be EASY these days?
rpgrounds
9-8-02, 05:37 PM
Okay, it works now.
Thank you RadioRob and nmsupplies!
:)
rpgrounds,
It sounds like you're still having some problems with your awstats.conf file.
If you would give me FTP access to ya site, I'd be happy to go in and make the changes for ya.
Just private message me the info if ya want me to take a peek at it.
Originally posted by rpgrounds
Okay, it works now.
Thank you RadioRob and nmsupplies!
:) Very cool! Glad to know it's working! Enjoy! :)
Please Listen folks.........
I have noticed that everyone is blamming webstats for the error...
Yet everyones webstats went down at pretty much the exact same time........
I myself have 6 domains with powweb.
All Six sites ran into the same problem and stopped updating all at the same time....... hmmmmmm
Again I do not procliam to be the end all of server setup ....but..... (Now this is just my opinion so save the flames for someone that cares..)
The last thing in the world I would blame the lack of updates on is some kind of a problem that webstats seems to encounter when dealing with a certain log combo......
Me... myself.... would look first at anything that my hosting company modified with the westats program..(As I am sure they have by now relized that other UNIX boxes run webstats today np.)
FYI my first suspicion would be the turn on and turn off webstats feature in the "OPS" area. hmmmmmmmmmmm
Just a guess........
Perhaps webstats suck..... but I would have to point the Finger not at any programmers that wrote webstats..... but rather at the person that implemneted it on the powweb servers... (on this one at least..)
FYI I really like powwebs service and have been with them through various domains and companies for a good while now..
I am...... in this case rather disappointed......
someone from powweb should just say...... "damn Our bad.. Bare with us.. we will knock it out asap"
That would be a respectable answer I would understand... not "whats your domain name??.... We should have it fixed in a day...."
Then I say
"FYI these other 6 domains not working either....might want to check server conf across board"
Then they say
"Sir I hardly doubt this problem is effecting our other 27K customers..."
-----
Hmmm that was what... 7 days ago????
Perhaps just perhaps.........
I give.. do what ever you want to powweb......
I noticed you got another persons fixed thatw as having problems.. Interesting.
Hi Everyone! this reminds me: " there is no harm that comes without good news!"
The good news is : powweb´s users are very kind and practicall people that help each other" the harm is: my site without statistics is useless.
I started this thread 10 DAYS AGO and there has not been a solution for this webstats deficiency.
I´m desperated.
how many people has read this messeges? how many people has the same problem?
regards
Ricardo
Originally posted by kevmen
Can someone explain to me why not having webstats available would be anything more then just an irritation? I have seen several posts saying their site is useless without them. Just wondering.....
perhaps, you would like to read the COMPLETE thread with ALL messages on it...?
regards
Ricardo.
Ricardo,
There have been a couple alternative programs suggested here on the boards. One program to use in place of Webstats has been awstats.
I've started using it on my site and have had pretty good luck with it. Several others here have as well.
Please don't think I'm turning into an awstats freak. By no means is that what I'm doing. I don't even get a cut off the referals. I'm simply just trying to help those who have a "mission critial" need for stats or don't mind trying something new.
The program will work well for now helping to track use of your site till PowWeb is able to impliment a long term solution. I've even offered to install it for those who have trouble doing so. That offer is still open to you if you would like for me to configure it for you.
And I ask that you please don't take this post in a negitive way. It's ment to be anything BUT that. I'm just trying to help make the best out of a situation. This post is not intended to be a flame, or a criticism, or anything else. Rather just an offer to help in what little way I can. :)
Originally posted by RadioRob
Ricardo,
This post is not intended to be a flame, or a criticism, or anything else. Rather just an offer to help in what little way I can. :)
My dear friend!! by no means I would think this is a forum to get negative ideas or anything like it!!! I want to thank you for your offer, I´ve seen some posts about this new prog. I would be very interested on having a new webstats service or prog. Thing is that as I said in some other posts, I know a lot about biochemistry and genetics and stuff but I´m not good enough to deal with server configuration issues, I also think that PW says the are giving webstats with their package so.....It´s their responsability to fix it, not mine...anyway..If you could give me some direction and assistance, just as a good mate, and if you have the time and the patience, I would be happy to give it a try...this week I tend to be more free from my "real" job.
Again...thanks a lot ..to you..and some other guys on the forum...I also got you to my buddies list, but I dont get to see whats the difference between using budy list or not...
Regards to all
Ricardo
Ricardo,
Feel free to send me an instant message on AOL Instant Messenger (AIM) screen name "HOST PCG Rob" or you can e-mail me at hostpcgrob@aol.com.
I'd be happy to explain the program to ya and help you walk through the configuration.
Good luck!
I´ll email you since aol instant messenger is not very popular at this latitudes (argentine), I have msn if you like...
ricardo@bioinformacion.net
otherwise ..email is fine to me..by it self...
regards
Ricardo
alphadesk
9-9-02, 07:32 AM
I believe we will all agree there is a problem with webstats.
Thread closed.
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