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Thread: emails from Gmail accounts not being received

  1. #1

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    Question emails from Gmail accounts not being received

    Some but not all emails sent to me from people using gmail accounts are not getting through? Anybody know of a fix? I would rather not turn off my greylisting and be deluged with spam. Thanks

  2. #2
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    Are they getting stuck in the greylisting layer? Could you just whitelist their email addresses? Or whitelist all email from @gmail.com from the gmail IP range? Or just whitelist all email from @gmail (if you don't get spam from @gmail.com)

    I"ve never had this problem (I use gmail pretty regularly), but I think that either of the above would work.

  3. #3
    Perplexed Person Gorkfu's Avatar
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    Some but not all emails sent to me from people using gmail accounts are not getting through?
    I had a problem with my gmail account taking 30 mins to 24 hour delays on receiving e-mail from anywhere. It wasn't effecting everyone at the time, I checked around with people I knew with gmail and only a select few had the problem. This of course made me give up gmail for receiving email. Now I just have it all sent to thunderbird on my comp now. This was actually a few weeks ago, it may or may not be the problem for those people, but it is possible.
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  4. #4

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    Quote Originally Posted by rtoohil View Post
    Are they getting stuck in the greylisting layer? Could you just whitelist their email addresses? Or whitelist all email from @gmail.com from the gmail IP range? Or just whitelist all email from @gmail (if you don't get spam from @gmail.com)

    I"ve never had this problem (I use gmail pretty regularly), but I think that either of the above would work.

    I checked the grelisting activity and some of these emails were retried so I don't see why I didn't receive them. I've turned off grelylisting and still haven't received the emails. The emails were sent from a friend's account as well as my own gmail accoung. There is no bounceback message either.

  5. #5
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    Same problem here.

    I'm seeing the same situation. Gmail emails get greylisted, the server retries, but I still don't get the messages. I've since whitelisted the email addresses, but how do I get the ones that have already been sent and greylisted?

  6. #6
    Former Spam Filter (EU) IanS's Avatar
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    Quote Originally Posted by ianderso View Post
    I'm seeing the same situation. Gmail emails get greylisted, the server retries, but I still don't get the messages. I've since whitelisted the email addresses, but how do I get the ones that have already been sent and greylisted?
    If there is no second (or third) retry then the e-mails haven't made it onto the Powweb servers so you need to request a resend from the original senders. Greylisted e-mails don't make it onto the servers - only the details of the sender is stored.
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  7. #7

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    I have found that gmail uses clusters so the IP address of the mail server might change the 2nd time its sent. Grey listing reacts to this like its a new email.

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