Results 1 to 8 of 8

Thread: Problems with Site Deluxe

  1. #1
    Registered
    Join Date
    Apr 2008
    Location
    Leonardtown, MD
    Posts
    3
    Rep Power
    0

    Problems with Site Deluxe

    I am having a problem with the templates in Site Deluxe. They have some neat templates that I can see in Site Deluxe but when I publish them you can't see the neat graphics. It turns out to be a really boring presentation without the graphics. Is there something you are suppose to do to enable the graphics.

  2. #2
    Custom User Title tpoynton's Avatar
    Join Date
    Sep 2004
    Location
    Mass
    Posts
    2,177
    Rep Power
    18
    you're not alone. a few other posts somewhere around here have described the same problem. I have yet to see a solution. I'd let support know by filing a ticket.

  3. #3
    PowWeb Staff
    Join Date
    May 2006
    Location
    Planet Earth - for now!
    Posts
    1,297
    Rep Power
    14
    There have been no less than 3 major fixes posted/overlaid on system over the last few weeks --- SiteDelux had an upgrade (it moved forward several years in a single bound) and its having some hiccups with setting permissions and getting the correct FTP access to some accounts/directories --- last I heard, they had everything reported under control yesterday ... a support agent may need to re-run the File Permission Reset tool to force all the correct changes through, so if things aren't working, open a new ticket in the Support Console requesting that the tool be run against your account, and include any relevant details about specific issues.... older tickets are being closed as the tool is run against the opening account, since it is correcting 98% of issues we've seen ....
    Last edited by dmacminn; 5-23-08 at 09:41 AM.
    Well, that's the way I see it -- for the moment!

  4. #4
    YvetteKuhns's Avatar
    Join Date
    Feb 2003
    Location
    Allentown, PA USA
    Posts
    15,244
    Rep Power
    34
    it is correcting 98% of issues we've seen ....
    The other 2% is user errors!
    Yvette Kuhns
    Power Pages Web Design
    Customized Internet Advertising Solutions

  5. #5

    Join Date
    Feb 2006
    Location
    usa
    Posts
    40
    Rep Power
    12

    some hiccups ...

    Quote Originally Posted by dmacminn View Post
    There have been no less than 3 major fixes posted/overlaid on system over the last few weeks --- SiteDelux had an upgrade (it moved forward several years in a single bound) and its having some hiccups with setting permissions and getting the correct FTP access to some accounts/directories --- last I heard, they had everything reported under control yesterday ... a support agent may need to re-run the File Permission Reset tool to force all the correct changes through, so if things aren't working, open a new ticket in the Support Console requesting that the tool be run against your account, and include any relevant details about specific issues.... older tickets are being closed as the tool is run against the opening account, since it is correcting 98% of issues we've seen ....



    Since the upgrade SiteDelux is not working...

    under control?

    you must be joking...
    Last edited by dmacminn; 5-23-08 at 09:42 AM.

  6. #6
    Thinkin' out loud again Builder's Avatar
    Join Date
    Nov 2002
    Location
    Illinois
    Posts
    2,088
    Rep Power
    19
    Quote Originally Posted by jdpworld View Post
    Since the upgrade SiteDelux is not working...
    Seriously, did you read dmacminn's post all the way through?
    Quote Originally Posted by dmacminn View Post
    ...open a new ticket in the Support Console requesting that the [File Permission Reset] tool be run against your account, and include any relevant details about specific issues...
    A good friend will come and bail you out of jail...
    but a true friend will be sitting next to you saying,
    "Damn... that was fun!"

  7. #7
    Just another mook Doc C's Avatar
    Join Date
    Mar 2006
    Location
    Southern CA
    Posts
    5,098
    Rep Power
    20
    If you're not using SiteDelux, what's the diff to you?
    "You don't really understand human nature
    unless you know why a child on a merry-go-round will wave at his parents every time around
    -- and why his parents will always wave back."

    -William D. Tammeus

  8. #8

    Join Date
    Feb 2006
    Location
    usa
    Posts
    40
    Rep Power
    12

    Ok

    explain everything...

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •