I've NEVER been able to use the site backup feature, I can restore my files on the server just fine but if I try to download a backup, it loads and loads and loads for 2 minutes then takes me to a blank page and nothing happens.
I spoke to tech support, they were useless as usual. It's not browser compatibility, I've been trying for over a year now but I've never really needed to download a backup until now because I'm wanting to move host.
Yes I COULD use an FTP program but I have two and neither of them are as convenient as just having a full backup downloaded at full speed.
WS FTP pro slows down constantly. Filezilla always gives me failed transfers. I could wait forever for WS FTP pro but I'm impatient, it's really not THAT big of a deal but the fact is, why doesn't this work for me?
Really I just want to know if anyone else has had this same problem?