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Thread: Problem With Files (Maby With CHMOD)

  1. #1
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    Question Problem With Files (Maby With CHMOD)

    Hello all!

    I have a problem with a files on the server. They Have Dissepeared. I think it is CHMOD problem look at This:

    When I Enter site: rostomi.powweb.com I See only 1 folder Named: "Store". All my Files Has Dissepiared. I have not created this folder.
    Look At ScreenShot

    BUT, When I use OPS Filemanager that folder named: "Store" is not seen:
    Look At ScreenShot


    Sorry For My Bad English....

  2. #2
    Former Spam Filter (EU) IanS's Avatar
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    Your problem is with an installation of shopsite. You will probably need to contact support as this is a 'customer to customer' area.

    Did you try using an FTP program like Filezilla to view your account?
    It seems, from what I can see, that files are missing that are needed for a 'shopsite' installation. Have you tried starting again or using a backup?
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  3. #3
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    I tried to enter FTp by using CuteFTP client. And you meen I need try to Enter By FuileZilla?! Can it help?

    Yas I had Installed A shopsite, but I dont need it and i want to delete it! how can i do it?

    thanks!

  4. #4
    Former Spam Filter (EU) IanS's Avatar
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    You will probably have to ask support as it appears you've deleted some files from ShopSite.
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    I am a customer just like you!!

    Some matters can only be answered by staff or support.
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  5. #5
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    DON't DELETE the "store" folder for Shopsite -- it isn't set to be viewable by regular visitors -- it is used by the ShopSite Server to store files related to your ShopSite store design -- remember, ShopSite runs on its own dedicated servers for Powweb and reads some contents from your /htdocs/store folder (and some from your account configuration directory which is never web accessible). "store" may not be seen in FileManager depending on the permissions and ownership set -- if the store is set to work, it also shouldn't have the perms/ownership changed, the system will not read out of it if it is set to be writable (such that you could upload via FTP to it).
    Well, that's the way I see it -- for the moment!

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