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Thread: Sitedelux not showing websites

  1. #1
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    Sitedelux not showing websites

    I have been using sitedelux for about a month now and I had build 5 website with it. I was messing around in the file manager /home/htdocs trying to clean up some old files and I think I must have deleted an incorrect file.

    When I log into Sitedelux all my websites that were listed are now gone. I can still see my files in the file manager and /sitebuildercontent, pictures and files are still in the manager.

    But for some reason there has been a disconnect between file manager and sitedelux???

    Is there a way to restore a previous days sitedelux?

    I have already done a site restore and that doesn't seem to fix it

  2. #2
    Former Spam Filter (EU) IanS's Avatar
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    Mar 2004
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    Washington (THE original UK one!)
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    Have you tried contacting support? Sitedeluxe is odd and some permissions that are needed to delete (and therefore probably restore) aren't available to customers.
    This is a Powweb customer
    helping Powweb customer forum.

    I am a customer just like you!!

    Some matters can only be answered by staff or support.
    Give it a go - ask here first!

  3. #3

    Join Date
    Feb 2009
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    India
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    Whether the Web sites are still accessible via browser? If yes then you do not deleted any files. But even if you delete I think it wont create any issues. If you publish the web site once again from SiteDelux interface it will resolve the issue.As far as issue with permissions is considered I suppose it will create problems for publishing and editing only. Are you sure not removed the Web site from the interface if sure contact support.

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