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Thread: Zencart store has gone down

  1. #1
    Join Date
    Feb 2010
    Rep Power

    Unhappy Zencart store has gone down

    I am redesigning a website and had started working on changing the store layout. I had only changed a few files and everything seemed to be working fine. I noticed some folders had not downloaded to Dreamweaver when I first downloaded everything so I told it to "get files". As the files were downloading I went back to the web & noticed the store had gone down, as well as the admin login page and it is giving me the page that says you need to install the zen_cart program. I've looked at the configure files it is talking about & everything seems fine. I went into the online file server & found all the files in the store folder that it said had been changed that day & replaced them with the old backup files I had on my computer, but it is still not working. I can't remember which file folder I had to download now. I think it was the admin/includes folder.

    Does anyone have any suggestions for me on how to fix this? It's been down since Thursday & the owner of the store is getting very impatient for me to get the site back up & running.

    This is the store part of the site:

  2. #2
    Former Spam Filter (EU) IanS's Avatar
    Join Date
    Mar 2004
    Washington (THE original UK one!)
    Rep Power
    Your Name servers aren't pointing to Powweb. Are you hosted here? You may be better asking in a Zencart specific support forum or one for your host as answers given here are oftern specific to this hosting company, Powweb.
    This is a Powweb customer
    helping Powweb customer forum.

    I am a customer just like you!!

    Some matters can only be answered by staff or support.
    Give it a go - ask here first!

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