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Thread: Zencart store has gone down

  1. #1
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    Unhappy Zencart store has gone down

    I am redesigning a website and had started working on changing the store layout. I had only changed a few files and everything seemed to be working fine. I noticed some folders had not downloaded to Dreamweaver when I first downloaded everything so I told it to "get files". As the files were downloading I went back to the web & noticed the store had gone down, as well as the admin login page and it is giving me the page that says you need to install the zen_cart program. I've looked at the configure files it is talking about & everything seems fine. I went into the online file server & found all the files in the store folder that it said had been changed that day & replaced them with the old backup files I had on my computer, but it is still not working. I can't remember which file folder I had to download now. I think it was the admin/includes folder.

    Does anyone have any suggestions for me on how to fix this? It's been down since Thursday & the owner of the store is getting very impatient for me to get the site back up & running.

    This is the store part of the site: https://yogabela.com/ssl/

  2. #2
    Former Spam Filter (EU) IanS's Avatar
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    Mar 2004
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    Your Name servers aren't pointing to Powweb. Are you hosted here? You may be better asking in a Zencart specific support forum or one for your host as answers given here are oftern specific to this hosting company, Powweb.
    This is a Powweb customer
    helping Powweb customer forum.

    I am a customer just like you!!

    Some matters can only be answered by staff or support.
    Give it a go - ask here first!

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