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Thread: FTP uploading problem...

  1. #1

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    FTP uploading problem...

    i am using Coffee Cup Direct FTP program- have used it for years with no problem...
    however now i am unable to upload and am getting the error message
    that user name and password are incorrect.

    i have checked and rechecked both and have VERIFIED with Pow web..
    "Success logging into ftp.powweb.com with credentials supplied"

    i am connecting using -- ftp.surcularsouls.com--- with my FTP username and password.

    can anyone figure this out??? i am in GREAT NEED to upload to my site and dont know how to fix this....

    [they are also correct on the coffee cup server]

    HELP!!!!
    tia

  2. #2
    Thinkin' out loud again Builder's Avatar
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    You might try a different FTP client as both a check on your current one and as a backup. I always keep 2 on my computer, but mostly I like one for major changes and the other for quick edits -- don't ask me why. Anyhow, FileZilla comes highly recommended around here.

    Good luck,
    Kevin
    A good friend will come and bail you out of jail...
    but a true friend will be sitting next to you saying,
    "Damn... that was fun!"

  3. #3

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    Thanks Kevin-- the only other thing i can think of is to change username and password...
    might be an easy fix-- i am tired of trying to figure this out-- it makes no sense--

    appreciate your advice-- will go and check out FileZilla

  4. #4
    Custom User Title tpoynton's Avatar
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    try using ftp.powweb.com instead of your domain name? you can also try to use the FTP in a browser (ftp.powweb.com) to test settings and such.

  5. #5
    Custom User Title entrecon's Avatar
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    You might want to try creating a new FTP user too.
    ________________________________
    Find me on twitter: @entrecon

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