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Thread: visitor statistics not updated

  1. #1

    Join Date
    Jan 2003
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    visitor statistics not updated

    My AWSTATS visitor statistics stopped being updated on June the 2nd 2014 for no apparent reason. Anybody experiencing the same problem?

  2. #2
    PowWeb Staff
    Join Date
    Jun 2012
    Location
    Phoenix
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    Hello gardensafari,

    Please contact our support and our team can see about regenerating these statistics. Often the information is recording but for some reason it stopped displaying the update. Have you tried the update tool in the control panel?
    Melissa
    Technical Support

  3. #3
    Custom User Title entrecon's Avatar
    Join Date
    Aug 2006
    Location
    Michigan
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    Have you tried using Google Analytics instead? I switched years ago and couldn't tell you if AWSTATS is running on my account or not right now.
    ________________________________
    Find me on twitter: @entrecon

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