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Thread: Error 403 pointing external cname

  1. #1
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    Question Error 403 pointing external cname

    Hi everyone!

    I have the following issue using a PowWeb subdomain and a external CNAME record:

    I need to point a external subdomain (not PowWeb account) to my subdomain in PowWeb account.

    I did the properly CNAME record in the external domain:

    test.externaldomain.com pointing to test.mypowwebaccount.com

    Well... When I try acces: test.mypowweaccount.com all works fine (Because I have contents on this properly created subdomain)

    But, when I try to access from: test.externaldomain.com a 403 Forbidden Error "You don't have permission to access / on this server." appears instead.

    Then I did a test CNAME record (in external domain) like this:

    yahoo.externaldomain.com pointing to: yahoo.com

    And this works fine!

    Why this not works with my real case pointing to my PowWeb account based subdomain? Even pointing to my root domain: www.mypowwebaccount.com

    Any suggestions?

    Thanks a lot in advance for you attention and support guys

  2. #2
    Former Spam Filter (EU) IanS's Avatar
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    Powweb more than likely prevents what you're doing as it could be used to hijack the work of others.

    I don't understand why you would want to do this either. You could use other techniques to display the content and make it appear as a sub-domain. Or you could use a simple hyperlink.
    This is a Powweb customer
    helping Powweb customer forum.

    I am a customer just like you!!

    Some matters can only be answered by staff or support.
    Give it a go - ask here first!

  3. #3
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    Thanks a lot IanS... I suspected it was that. I'm not trying to hijack, but I understand that may be a suspicious requirement. Fortunately it is not critical and can implement in another way.

  4. #4
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    It seems that web server (apache, nginx) is not configured properly on the server to handle your domain. Have you tried setting up A dns records instead of CNAME, simply to test.mypowweaccount.com ip ?

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