For some reason, the last couple weeks has seen a roughly tenfold increase in the amount of spam I receive on a daily basis. All of it's coming from a bunch of random ip address and random domains, all on the .top top-level domain. Unfortunately, the blacklist spam filters don't allow you to filter out top-level domains or to put wildcards anywhere after the @ sign in an email address, so it's impossible to filter them ahead of time - you can only react to what's been sent, which doesn't matter, because the next one will come from somewhere else.
And support has been absolutely useless. Like completely and utterly useless. It's quite clear that the support personnel aren't reading or comprehending the problem I'm describing, because they keep telling me to use the black list, despite the fact that I've already told them that it's not working and why it's not working. When I reiterated that their solution wouldn't work, they told me that spam filtering is hard. When I submitted a suggestion requesting that they add top-level domain filtering and the ability to put wildcard after the @ sign, they told me that their spam filter doesn't allow that. No kidding, that's why I requested the feature.
I'm paid up on my account for a while, but I don't think I'll be renewing. I've had this account since 2007, but these days, I use my site mainly for email and the powweb email blows. The web client sucks and it routinely takes several minutes for an email to go through. And now I'm getting inundated with spam that nobody can even bother to deal with.