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Old 8-11-05, 05:31 PM   #1
gnostique
 
Join Date: Apr 2002
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IMAP connection

I've had a few problems in the past, but recently it seems to be happening with a lot more frequency that when checking webmail, I get "ERROR: Connection dropped by IMAP server."

Is there a different issue, are others having the same difficulty?
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Old 8-11-05, 06:20 PM   #2
baudler
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All I can saw is that my Powweb mail has become so consistently inconsistent. I have problems getting in or staying in multiple times everyday. I understand there will be issues from time to time, but this is unacceptabel. I am tired of not being able to check my mail. If things dont improve soon I will look elsewhere.
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Old 8-11-05, 06:39 PM   #3
IanS
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Quote:
Originally Posted by baudler
All I can saw is that my Powweb mail has become so consistently inconsistent. I have problems getting in or staying in multiple times everyday. I understand there will be issues from time to time, but this is unacceptabel. I am tired of not being able to check my mail. If things dont improve soon I will look elsewhere.
Is it your IMAP connection, webmail or some other client failing to connect (or a combination of all of them) that is the problem? What error messages are you getting? Which mail server are you on?
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Old 8-15-05, 01:42 PM   #4
davyj
 
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Had them myself now for ages in Powweb's Squirrel Mail and my own installation - 3 support tickets later - no fix applied by Powweb, there is a long thread on this forum somewhere about it - still no joy

I now have the joy that EVERY day after 5pm GMT here in London nobody using Powweb (including all the sites I mistakenly referred) can use webmail - it says our user name or passwords are incorrect. Every day it happens, again 3 support tickets later and they say "admins" are working to fix the problem - over a month has passed - nothing is fixed....this is quite normal for webmail hosted at Powweb it seems.
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Old 8-15-05, 03:35 PM   #5
jaderune
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Angry bad bad email problems

Same problems here in US, getting worse not better. My site is mostly about answering emails. Luckily I am still in the 30 eval period and may move if not fixed soon. People say no answers to trouble tickets, hope I get an answer or I will hang up on them.

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Old 8-15-05, 06:53 PM   #6
Queen Pita
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See this thread:
http://forum.powweb.com/showthread.php?t=54497


And this one:
http://forum.powweb.com/showthread.php?t=55075


Same issues.
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Old 8-16-05, 02:09 PM   #7
gnostique
 
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Normally it wouldn't bother me, I mean every email system has a few quirks and occasionally goes down for a few moments or something...

BUT, this IMAP crap is getting to me because it's not just on occasion, but literally every time I try to access email when the server connection is dropped.... like today, it took multiple tries to send an email, and now I can't get logged back in at all!

Last edited by gnostique; 8-16-05 at 03:31 PM..
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Old 8-16-05, 03:41 PM   #8
coolrunr
 
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Same problems here in the US. Usually after about noon Central time it's impossible to use the webmail. POP is fine any time of the day though.
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Old 8-18-05, 11:32 AM   #9
jaderune
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Angry IMAP errors, email unusable

The IMAP dropped errors make the webmail almost unusable most of the time and it seems to be a long term, on going problem. Why cant they fix it????
 
Old 8-18-05, 12:01 PM   #10
RTH10260
 
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Enter a support ticket and at least mention the mail server that you are using in this case.
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Old 8-24-05, 04:09 PM   #11
davyj
 
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I am now on my fourth support ticket, but I am now giving up - it doesn't work, I don't expect it to after over 6 weeks of tickets and random boilerplate template responses from support, the Admins are aware of this thread and all the others as I added all the relevant ones to my tickets. I know they are probably working on it, but I switch to free mail after 5pm each day now for email.
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