Cancel Account ?

hiepsi@ · 8-14-06, 10:03 AM

Because My site is very slow, I don't satisfied with this plan, I want to cancel account and to draw my money.
I just register this plan in one week (register at 08/10/2006)
Can I do this ? How to do it ?
Thanks

stevel · 8-14-06, 11:28 AM

Submit a request to support and say that because you are outside the US (I assume you are), you cannot call on the phone. They will ask for some other form of verification (though they shouldn't have to if you submit a support ticket while logged in to Member Operations.)

mcr3ative · 8-20-06, 03:59 PM

I also have a question. I ordered my site at 8/2/2005, and it's already been a year (though I paid for 2 years) and I wish to transfer/cancel my account. Can I do this even though I already paid for 2 years? I know they probably won't refund anything, I'm just asking if I'm still allowed to transfer. Or atleast transfer my domain name.

Gorkfu · 8-20-06, 06:16 PM

Quote:

I'm just asking if I'm still allowed to transfer. Or atleast transfer my domain name.

Powweb lets you transfer your domain name at any time. I recommend transfering to Godaddy or another good registrar. Every registar usually has information on how to transfer domain names.

stevel · 8-20-06, 09:26 PM

And yes, you can cancel and ask for a pro-rated refund of remaining time. They do this. They may deduct $15 for the domain registration. The domain will remain registered here unless and until you initiate a transfer to another registrar (you do that at the new registrar). Be sure that the domain is marked "unlocked" at PowWeb - you may have to ask support to do that.

8-14-06, 10:03 AM	#1
hiepsi@ Registered Join Date: Sep 2005 Location: hcm Posts: 10 Reputation: 0	Cancel Account ? Because My site is very slow, I don't satisfied with this plan, I want to cancel account and to draw my money. I just register this plan in one week (register at 08/10/2006) Can I do this ? How to do it ? Thanks

8-14-06, 11:28 AM	#2
stevel XPW Join Date: Jun 2002 Location: New Hampshire, USA Posts: 9,464 Reputation: 265	Submit a request to support and say that because you are outside the US (I assume you are), you cannot call on the phone. They will ask for some other form of verification (though they shouldn't have to if you submit a support ticket while logged in to Member Operations.) __________________ Steve

8-20-06, 09:26 PM	#5
stevel XPW Join Date: Jun 2002 Location: New Hampshire, USA Posts: 9,464 Reputation: 265	And yes, you can cancel and ask for a pro-rated refund of remaining time. They do this. They may deduct $15 for the domain registration. The domain will remain registered here unless and until you initiate a transfer to another registrar (you do that at the new registrar). Be sure that the domain is marked "unlocked" at PowWeb - you may have to ask support to do that. __________________ Steve

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8-20-06, 03:59 PM	#3
mcr3ative Registered Join Date: Oct 2005 Location: cali Posts: 7 Reputation: 0	I also have a question. I ordered my site at 8/2/2005, and it's already been a year (though I paid for 2 years) and I wish to transfer/cancel my account. Can I do this even though I already paid for 2 years? I know they probably won't refund anything, I'm just asking if I'm still allowed to transfer. Or atleast transfer my domain name.